Buch, Englisch, 320 Seiten, Format (B × H): 161 mm x 236 mm, Gewicht: 612 g
Buch, Englisch, 320 Seiten, Format (B × H): 161 mm x 236 mm, Gewicht: 612 g
ISBN: 978-1-884015-70-0
Verlag: CRC Press
Breaking tradition in describing Information Technology (IT), also known as Information Systems (IS), this book sets its sights on educating business and technical personnel at all levels on how to bridge the communication and quality gap between their respective areas. Taking action before preliminary planning has taken place costs money, especially when it involves technology. Learn from the experts the time-saving, action-oriented techniques that disprove the tired, dated mind-set that has until now excluded technology from corporate planning.Properly applied, these techniques will transform your decisions into actions that result in the implementation of innovative technology-on time and within budget.Discover methods of blending the desires of technicians-who want the newest technology, often regardless of cost-with that of the business area, allowing both to work in harmony. Successful methods are illustrated.
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Harnessing the Power of Information Technology Through Total Quality Overview of Technology, Quality and Information The Behavior of Technology The Power of Technology The Rise of Organizational Society, Management Theory and Total Quality The Age of Information The Culture of Change Networks, Satellites and Superhighways The Nexus of Information Technology and Total QualityUnderstanding the information Technology Organization Revolution and Evolution of IT Information Technology Organizational Functions Describing the IT Professional Information Technology Infrastructure External Support Considerations Exhibits: Skill Descriptions for IT Professionals Exercise: IT Professionals Vision and Mission SettingRole Information Technology Plays Identifying Technology Ground Rules Common IT Roles Identifying the IT Customers Technical Strategic Planning Business Management and Technology Interaction Information Architecture Communication SummaryOverview of Total Quality What Is Total Quality Total Quality as a System History of Total Quality Article: The Deming Prize vs. The Baldrige AwardThe House of Quality Systems and Total Quality The Pillars of Quality The Foundations and CornerstonesStrategic and Quality Planning Strategy Management Policy Management Voice of the Customer Voice of the Business Objectives FormationProject Teams and Methodology Team Building Various Team Types Defining Preliminary Project Criteria Project Development Methodology Cycle Phases Measuring and Estimating Methods What Causes Projects to Fail Summary Exercise: Four Steps for Developing Effective Teams"How-to" Techniques and Tools Definition of Techniques and Tools Considerations When Using Techniques and Tools Various Techniques and Tools Periodicals and NewspapersElectronic Data Interchange What Is Electronic Data Interchange (EDI) EDI Users and Type Activities Where Does Information Technology Fit In What Is Needed to Implement EDI International Considerations Is EDI For You Exhibits: 1. EDI Organizations 2. EDI Sources by IndustryCase Studies: Horror Stories and How to Avoid Them The Software Selection "Overkill" Everyone Has It-High Tech to Be High Tech Business End-Users Not Involved A Question of Size and Upgrading Reengineering Information Systems The Magic Software Solution The Software PurchaseGlossary of TermsIndex
