Working Lives and in-House Outsourcing

Chewed-Up by Two Masters
1. Auflage 2020
ISBN: 978-0-367-47880-3
Verlag: Taylor & Francis Ltd

Buch, Englisch, 180 Seiten, Format (B × H): 233 mm x 155 mm, Gewicht: 280 g

Reihe: Routledge Studies in the Sociology of Work, Professions and Organisations

This book offers a sociological account of the process by which companies instituted and continue to institute outsourcing in their organization. Drawing on qualitative data, it examines the ways in which internal outsourcing in the information technologies and human resources professions negatively affects workers, their work conditions, and working relationships. With attention to the deleterious influence of outsourcing on relationships and the strong tendency of market organisations to produce social conflict in interactions – itself a considerable ‘transaction cost’ – the author challenges both the ideology that markets, rather than hierarchies, produce more efficient and less costly economic outcomes for companies, and the idea that outsourcing generates benefits for professional workers in the form of greater opportunity. A demonstration of the social conflict created between employees working for two separate, proprietary companies, Working Lives and in-House Outsourcing will be of interest to scholars with interests in the sociology of work and organizations and the sociology of professions, as well as those working in the fields of business management and human resources.

Autoren/Hrsg.

Zalewski, Jacqueline

Fachgebiete

• Sozialwissenschaften Soziologie | Soziale Arbeit Soziologie Allgemein

Inhaltsverzeichnis

List of Tables

Acknowledgements

1. "Trading in Human Beings on Behalf of Cost Reduction:" An Introduction to in-House Outsourcing (inO) and Why Companies Outsource

2. "Betrayed, Sold, and Rebadged" to Outsourcing Companies

3. "Chewed Up:" The Adversarial Nature of Work Relationships in Markets

4. "It All Revolved Around Numbers:" Greater Commodification of the Work and Culture With Outsourcing

5. "(Only) Better For Some:" Consent, Resistance, and Professional Careers with Outsourcing Companies

6. Conclusion

Index

Über Autor(innen)

Jacqueline M. Zalewski is Associate Professor of Sociology at West Chester University of Pennsylvania, USA.