Apte / Karmarkar Managing in the Information Economy

Current Research Issues
1. Auflage 2007
ISBN: 978-0-387-36892-4
Verlag: Springer US
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, Band 1, 472 Seiten

Reihe: Annals of Information Systems

This book presents recent research directions that address management in the information economy. The contributors include leading researchers with interests in a diverse set of topics who highlight important areas and point to some important topics for future research. The book begins with perspectives at the level of the economy as a whole and then progressively addresses industrial structure, sectors, functions, and business practices.

Autoren/Hrsg.

Apte, Uday

Karmarkar, Uday

Inhaltsverzeichnis

1;TABLE OF CONTENTS;5
2;CURRENT RESEARCH ON MANAGING IN THE INFORMATION ECONOMY;7
3;SIZE, STRUCTURE AND GROWTH OF THE U. S. INFORMATION ECONOMY;11
3.1;1. INTRODUCTION;11
3.2;2. CONCEPTS AND DEFINITIONS;15
3.3;3. DATA SOURCES AND COMPUTATIONAL METHODOLOGY;16
3.4;4. SIZE, STRUCTURE AND GROWTH OF THE INFORMATION ECONOMY;20
3.5;5. INFORMATION SECTOR AS DEFINED BY THE CENSUS BUREAU AND THE BEA;31
3.6;6. CRITICAL ASSESSMENT OF PORAT’S APPROACH TO INFORMATION ECONOMY;31
3.7;7. CONCLUSIONS;33
3.8;REFERENCES;34
3.9;ACKNOWLEDGEMENT;35
4;INFORMATION TECHNOLOGY AND THE G7 ECONOMIES;39
4.1;1. INTRODUCTION;39
4.2;2. INVESTMENT AND PRODUCTIVITY;41
4.3;3. INVESTMENT IN INFORMATION TECHNOLOGY;48
4.4;4. ALTERNATIVE APPROACHES;58
4.5;5. CONCLUSIONS;64
4.6;REFERENCES;65
4.7;ACKNOWLEDGEMENTS;67
5;BUSINESS PROCESS OUTSOURCING AND OFF- SHORING”: THE GLOBALIZATION OF INFORMATION- INTENSIVE SERVICES;68
5.1;1. INTRODUCTION;68
5.2;2. IT AND GLOBALIZATION OF INFORMATION- INTENSIVE SERVICES;70
5.3;3. THE DISAGGREGATION OF SERVICES;76
5.4;4. SUMMARY AND CONCLUSIONS;88
5.5;REFERENCES;90
6;INFORMATION SYSTEMS OUTSOURCING CONTRACTS: THEORY AND EVIDENCE;91
6.1;1. INTRODUCTION;91
6.2;2. THEORY: AN OVERVIEW OF TRANSACTIONS COST ECONOMICS;94
6.3;3. COST ECONOMICS AND CONTRACTS IN THE IS OUTSOURCING LITERATURE;97
6.4;4. THE INFORMATION SYSTEMS OUTSOURCING INDUSTRY;99
6.5;5. A TRANSACTIONS COSTS VIEW OF INFORMATION SYSTEMS SERVICES DELIVERY;100
6.6;6. INFORMATION SYSTEMS OUTSOURCING CONTRACTS;106
6.7;7. DATA AND METHODOLOGY;114
6.8;8. FINDINGS;114
6.9;9. DISCUSSION;118
6.10;REFERENCES;121
6.11;ACKNOWLEDGEMENTS;123
7;MANAGING NETWORK ORGANIZATIONS IN THE KNOWLEDGE ECONOMY: LEARNING FROM SUCCESS AND FAILURE;124
7.1;1. INTRODUCTION;124
7.2;2. METHOD: LEARNING FROM FAILURE;126
7.3;3. ENRON: A BRIEF HISTORY;128
7.4;4. PREVALENT NETWORK THINKING;133
7.5;5. THE MANAGERIAL DIMENSIONS OF NETWORKING;136
7.6;6. MANAGING THE NETWORK ENTERPRISE: POTENTIALS AND PITFALLS;148
7.7;7. CONCLUSION;149
7.8;REFERENCES;151
7.9;ACKNOWLEDGEMENTS;155
8;UNDERSTANDING SOURCING AS A STRATEGIC BUSINESS: THE RISKS AND REWARDS OF STRATEGIC SOURCING AND INTER- FIRM ALLIANCES IN INDIA;156
8.1;1. INTRODUCTION;156
8.2;2. WHAT IS NEW AND WHAT IS NOT?;157
8.3;3. TECHNOLOGY AND THE REDUCTION OF RISKS;160
8.4;4. ORGANIZATIONAL ARCHITECTURE;160
8.5;5. UNIQUELY INDIA?;165
8.6;6. FRAMEWORK FOR ANALYSIS;166
8.7;7. PREDICTIONS;167
8.8;8. NEXT STEPS FOR RESEARCH AND CONCLUSIONS TO DATE;168
8.9;REFERENCES;169
8.10;ACKNOWLEDGEMENTS;170
9;PERSONALIZATION AND TECHNOLOGY- ENABLED MARKETING;171
9.1;INTRODUCTION;171
9.2;1. AN ILLUSTRATION;172
9.3;2. THE BASICS OF TECHNOLOGY-ENABLED MARKETING;174
9.4;3. THE TRADITIONAL SWAP BETWEEN UNIVERSITY FACULTY AND BUSINESSES;180
9.5;4. A BUSINESS-INTELLIGENCE SUITE;181
9.6;5. AD-OPTIMIZATION TEST;186
9.7;6. THE FUTURE OF PERSONALIZATION;188
9.8;REFERENCES;189
10;THE REAL VALUE OF B2B: FROM COMMERCE TOWARDS INTERACTION AND KNOWLEDGE SHARING;191
10.1;1. INTRODUCTION;191
10.2;2. KNOWLEDGE ECONOMY, NETWORK OF FIRMS AND THE CRISIS OF THE NEW ECONOMY;193
10.3;3. THE EVOLUTION OF BUSINESS-TO-BUSINESS E- COMMERCE: A RETROSPECTIVE ANALYSIS;197
10.4;4. B2B E-COMMERCE AND THE THREE MISTAKES OF MARKETPLACES;201
10.5;5. FROM TRANSACTION TO SHARING;205
10.6;6. THE MISSING LINK FOR HUBS: MANAGING KNOWLEDGE- BASED NETWORKS;209
10.7;REFERENCES;211
11;BUSINESS-TO-BUSINESS ELECTRONIC MARKETS: DOES TRADING ON NEW INFORMATION CREATE VALUE, AND FOR WHOM?;215
11.1;1. INTRODUCTION;215
11.2;2. THE MODEL;219
11.3;3. IMPACT OF THE EXCHANGE ON STAKEHOLDERS’ SURPLUS;221
11.4;4. WHO GAINS AND WHO LOSES: A NUMERICAL DEMONSTRATION;226
11.5;5. CONCLUDING REMARKS;230
11.6;REFERENCES;231
11.7;ACKNOWLEDGEMENTS;232
11.8;APPENDIX: THEORETICAL BACKGROUND;232
12;INTER-ORGANIZATIONAL KNOWLEDGE TRANSFER AS A SOURCE OF INNOVATION: THE ROLE OF ABSORPTIVE CAPACITY AND INFORMATION MANAGEMENT SYSTEMS;237
12.1;1. INTRODUCTION: THE STRUCTURE OF THE PROBLEM;237
12.2;2. INFORMATION MANAGEMENT;239
12.3;3. THE ENTREPRENEURIAL NETWORK AND ITS EFFECTIVENESS;241
12.4;4. THE CONCEPT OF ABSORPTIVE CAPACITY WITHIN THE ENTREPRENEURIAL NETWORK;242
12.5;5. ABSORPTIVE CAPACITY AND MOTIVATION THEORY WITHIN THE ENTREPRENEURIAL NETWORK;245
12.6;6. TWO CASE STUDIES;250
12.7;7. CROSS CONCLUSIONS AND RESULTS;259
12.8;REFERENCES;261
13;RESEARCH ISSUES CONCERNING ETHICS AND THE INTERNET: HOWCAN WE LIVE WELL IN CYBERSPACE?;265
13.1;1. CYBERSPACE: NEW POSSIBILITIES, MORAL CHALLENGES;265
13.2;2. THE ASYNCHRONOUS PRINCIPLE: SCIENCE AND TECHNOLOGY OUTPACE ETHICS;266
13.3;3. CYBERSPACE EXPANDS THE MORAL DOMAIN;268
13.4;4. FOUR TOOLS FOR ETHICAL REGULATION;270
13.5;5. THE CHALLENGE OF DESIGNING CYBERSPACE;276
13.6;6. CHOOSING A DESIGN STRATEGY;279
13.7;7. CONCLUSION;283
13.8;REFERENCES;283
14;STATUS SEEKING AND THE DESIGN OF ONLINE ENTERTAINMENT COMMUNITIES;286
14.1;INTRODUCTION;286
14.2;1. WHY DO PEOPLE STRIVE FOR STATUS?;290
14.3;2. WHY SHOULD ONLINE ENTERTAINMENT PROVIDERS BE CONCERNED ABOUT STATUS SEEKING?;291
14.4;3. A GAME-THEORETIC APPROACH FOR STUDYING STATUS SEEKING;293
14.5;4. DESIGN ISSUES;296
14.6;5. FUTURE RESEARCH DIRECTIONS;300
14.7;6. CONCLUDING REMARKS;306
14.8;REFERENCES;306
15;SERVICE DESIGN, COMPETITION AND MARKET SEGMENTATION IN BUSINESS INFORMATION SERVICES WITH DATA UPDATES;310
15.1;1. INTRODUCTION;310
15.2;2. LITERATURE REVIEW;314
15.3;3. THE MODEL;315
15.4;4. THE SELF SERVICE OPTION;321
15.5;5. MODELS OF COMPETITION;322
15.6;6. NUMERICAL RESULTS;330
15.7;7. CONCLUSIONS AND FUTURE RESEARCH DIRECTIONS;334
15.8;REFERENCES;335
16;CHANNEL STRATEGY EVOLUTION IN RETAIL BANKING;340
16.1;1. INTRODUCTION;340
16.2;2. MODEL OF RETAIL BANKING MARKET;343
16.3;3. NUMERICAL EXAMPLE;351
16.4;4. CONCLUSION AND FUTURE RESEARCH FOR RETAIL BANKING MODEL;358
16.5;REFERENCES;359
17;A PROACTIVE DEMAND MANAGEMENT MODEL FOR CONTROLLING E- RETAILER INVENTORY;360
17.1;1. INTRODUCTION;361
17.2;2. MODEL PRELIMINARIES AND NOTATION;366
17.3;3. PROACTIVE DEMAND MANAGEMENT WITH NO BACKLOGGING OF DEMAND;368
17.4;4. PROACTIVE DEMAND MANAGEMENT WITH BACKLOGGING OF DEMAND ALLOWED;371
17.5;5. NUMERICAL EXAMPLE AND ANALYSIS;378
17.6;6. CONCLUSIONS AND FUTURE RESEARCH;381
17.7;REFERENCES;384
18;INFORMATION TECHNOLOGY IMPACT ON BUSINESS PRACTICES: THE UCLA BIT PROJECT;390
18.1;1. INTRODUCTION;390
18.2;2. LITERATURE REVIEW;392
18.3;3. RESEARCH QUESTIONS IN THE BIT SURVEY;393
18.4;4. A SUMMARY OF THE RESULTS;395
18.5;5. DETAILED SURVEY RESULTS;396
18.6;6. CONCLUSIONS AND FUTURE RESEARCH;409
18.7;REFERENCES;412
19;INFORMATION AND COMMUNICATION TECHNOLOGY IN INDIA AND ITS IMPACT ON BUSINESS SECTORS – A PILOT STUDY;417
19.1;1. INTRODUCTION;417
19.2;2. OBJECTIVES OF THE STUDY;418
19.3;3. SCOPE AND LIMITATIONS OF THE STUDY;418
19.4;4. RESEARCH AND SURVEY METHODOLOGY;419
19.5;5. RESPONDENTS AND DATA COLLECTION;420
19.6;6. ANALYSIS OF THE QUESTIONNAIRE;421
19.7;7. SURVEY RESULTS AND OBSERVATIONS;422
19.8;8. OUTSOURCING;428
19.9;9. TECHNOLOGY: SUPPLY-SIDE PACKAGED SOLUTIONS;428
19.10;10. SUMMARY;429
19.11;REFERENCES;430
19.12;REFERENCE WEBSITES;430
20;FIRMS AND DIGITAL TECHNOLOGIES IN ITALY: THE NETWORK MOVES FORWARD;433
20.1;1. INTRODUCTION;433
20.2;2. THE BASIC PREMISE: SLOW IMPLEMENTATION IN ITALIAN FIRMS;435
20.3;3. THE IMPACT OF E-BUSINESS: RESULTS FROM SECONDARY RESEARCH;441
20.4;4. E-BUSINESS IN ITALY: EMPIRICAL FINDINGS FROM THE CASE ANALYSES;460
20.5;5. E-BUSINESS IN ITALY: FIRST FINDINGS FROM THE BIT PROJECT;468
20.6;6. CONCLUSIONS;473