Practical Studies in E-Government

Best Practices from Around the World
2011. Auflage 2010
ISBN: 978-1-4419-7532-4
Verlag: Springer Nature Singapore

Buch, Englisch, 251 Seiten, Format (B × H): 166 mm x 244 mm, Gewicht: 1210 g

Information and communication technology (ICT) is permeating all aspects of service management; in the public sector, ICT is improving the capacity of government agencies to provide a wide array of innovative services that benefit citizens. E-Government is emerging as a multidisciplinary field of research based initially on empirical insights from practice. Efforts to theoretically anchor the field have opened perspectives from multiple research domains, as demonstrated in Practical Studies in E-Government. In this volume, the editors and contributors consider the evolution of the e-government field from both practical and research perspectives. Featuring in-depth case studies of initiatives in eight countries, the book deals with such technology-oriented issues as interoperability, prototyping, data quality, and advanced interfaces, and management-oriented issues as e-procurement, e-identification, election results verification, and information privacy. The book features best practices, tools for measuring and improving performance, and analytical methods for researchers.

Zielgruppe

Research

Autoren/Hrsg.

Assar, Saïd

Boughzala, Imed

Boydens, Isabelle

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management E-Commerce, E-Business, E-Marketing

Über Autor(innen)

Saïd Assar is an Associate Professor at the Information Systems Department at the National Institute of Telecommunications.