Barry / Conboy / Lang Information Systems Development

Challenges in Practice, Theory, and Education Volume 1
1. Auflage 2008
ISBN: 978-0-387-68772-8
Verlag: Springer-Verlag
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 592 Seiten

Information Systems Development (ISD) progresses rapidly, continually creating new challenges for the professionals involved. New concepts, approaches and techniques of systems development emerge constantly in this field. Progress in ISD comes from research as well as from practice.

This conference will discuss issues pertaining to information systems development (ISD) in the inter-networked digital economy. Participants will include researchers, both experienced and novice, from industry and academia, as well as students and practitioners. Themes will include methods and approaches for ISD; ISD education; philosophical, ethical, and sociological aspects of ISD; as well as specialized tracks such as: distributed software development, ISD and knowledge management, ISD and electronic business / electronic government, ISD in public sector organizations, IOS.

Autoren/Hrsg.

Barry, Chris

Conboy, Kieran

Lang, Michael

Wojtkowski, Gregory

Wojtkowski, Wita

Inhaltsverzeichnis

1;Preface;5
2;Conference Organisation;7
2.1;Programme Chairs;7
2.2;Organising Chair;7
2.3;International Advisory Committee;7
2.4;Local Organising Committee;7
2.5;Track Chairs;8
2.6;International Programme Committee;9
3;Contents;14
4;A Failure to Learn in a Software Development Team: The Unsuccessful Introduction of an Agile Method;18
4.1;1 Introduction;18
4.2;2 The Introduction of Agile in a Project Team;19
4.3;3 Research Approach;24
4.4;4 Field Observations;25
4.5;5 Discussion and Conclusion;28
4.6;References;28
5;Using Visual Risk Assessment to Uncover Subtle Team Performance Issues;31
5.1;1 Introduction;31
5.2;2 Agility/Discipline Risk Assessment;33
5.3;3 Interpretation of Results;36
5.4;4 Conclusion and Further Work;37
5.5;References;38
6;Soft Systems Methodology: An Aid to Agile Development?;40
6.1;1 Introduction;40
6.2;2 Basic Model of Software Development;41
6.3;3 SSM Analysis: An Illustration;45
6.4;4 Assessment of SSM in Agile Software Development;50
6.5;5 Conclusion;52
6.6;References;52
7;Methodology Usage by Virtual Information Systems Development Teams;54
7.1;1 Introduction;54
7.2;2 Virtual Information Systems Development;55
7.3;3 Research Methodology;57
7.4;4 Findings;58
7.5;5 Discussion;61
7.6;6 Conclusion;62
7.7;References;63
8;Research of the Use of Agile Methodologies in the Czech Republic;66
8.1;1 Introduction;66
8.2;2 Research Characteristics;67
8.3;3 Research Results;68
8.4;4 The Analysis of the Restrictions of Moving to Agile;73
8.5;5 Comparisons with Other Studies;74
8.6;6 Conclusion;75
8.7;References;76
8.8;Appendix – The Survey Instrument;77
9;Method Deployment in Small- and Medium- Sized Firms: Addressing the Organizational Context;80
9.1;1 Introduction;80
9.2;2 Research Process;81
9.3;3 Results;83
9.4;4 Discussion;89
9.5;5 Conclusions and Further Research;91
9.6;References;91
10;Method Construction by Goal Analysis;93
10.1;1 Introduction;93
10.2;2 Background for Situational Method Engineering;94
10.3;3 Goal Analysis Concepts;100
10.4;4 Applying Goal Analysis to Method Construction;100
10.5;5 Conclusions and Future Work;103
10.6;References;104
11;The Agile Development of Rule Bases;106
11.1;1 Introduction;106
11.2;2 Methodologies for Knowledge Base Creation;108
11.3;3 Agile Software Development and XP;109
11.4;4 Core Principles;111
11.5;5 Iteration Planning;113
11.6;6 Development;114
11.7;7 Conclusion and Future Work;116
11.8;References;117
12;Is There Only One Systems Development Life Cycle?;118
12.1;1 Introduction;118
12.2;2 Information Systems Development Processes;120
12.3;3 Towards an Enhanced Model of Information Systems Development Life Cycle ;125
12.4;4 Discussion;126
12.5;5. Conclusions;128
12.6;References;129
13;Age Differences in Technophobia: An Irish Study;130
13.1;1 Introduction;130
13.2;2 Computer Anxiety;131
13.3;3 Methodology;133
13.4;4 Results;134
13.5;5 Discussion;138
13.6;6 Further Research;141
13.7;References;141
14;Usability Evaluation of Information Systems: A Review of Five International Standards;144
14.1;1 Introduction;144
14.2;2 International Standards that Address Usability;146
14.3;3 Scopes of International Standards;147
14.4;4 Definition of Usability in International Standards;148
14.5;5 Usability Evaluation Approaches in International Standards;149
14.6;6 A Framework for UE of IS;152
14.7;7 Conclusion;154
14.8;References;155
15;User Involvement in the Design and Appropriation of a Mobile Clinical Information System: Reflections on Organisational Learning;156
15.1;1 Introduction;156
15.2;2 User Participation in Design;157
15.3;3 Research Method;160
15.4;4 Analysis of the Case;161
15.5;5 Discussion;166
15.6;6 Conclusion;168
15.7;References;168
16;A Practical Example for Model-Driven Web Requirements;170
16.1;1 Introduction;170
16.2;2 Related Works;171
16.3;3 NDT (Navigational Development Techniques);172
16.4;4 An Example: Diraya Project;175
16.5;5 The Practical Experience;176
16.6;6 Conclusions and Future Works;179
16.7;References;180
17;A Model for Users’ Action Prediction Based on Locality Profiles;182
17.1;1 Introduction;182
17.2;2 Web Mining and Adaptive Websites;183
17.3;3 Data Capturing for Predictions;184
17.4;4 Predicting Users’ Actions;186
17.5;5 Conclusions;193
17.6;References;194
18;A Survey of the Web/Hypermedia Development Process in Croatia;195
18.1;1 Introduction;195
18.2;2 Research Methodology;197
18.3;3 Findings;198
18.4;4 Conclusion;205
18.5;References;206
19;Requirements Engineering During Complex ISD: A Sensemaking Approach;207
19.1;1 Introduction;207
19.2;2 Literature review;208
19.3;3 Research Methods;212
19.4;4 Findings;214
19.5;5 Discussion;217
19.6;6 Conclusions;219
19.7;References;220
20;Understanding the Problems of Requirements Elicitation Process: A Human Perspective;222
20.1;1 Introduction;222
20.2;2 Requirement Elicitation Process;223
20.3;3 Inside the Human Mind;225
20.4;4 Requirements for Successful Requirements Elicitation Process;228
20.5;5 Conclusions;232
20.6;References;233
21;Contextual Inquiry and Requirements Shaping;235
21.1;1 Introduction;235
21.2;2 Requirements Shaping;237
21.3;3 Contextual Analysis;239
21.4;4 Contextual Inquiry;241
21.5;5 Conclusions;243
21.6;References;244
22;Building a Process Performance Model for Business Activity Monitoring;247
22.1;1 Introduction and Motivations;247
22.2;2 Background;248
22.3;3 Related Research;250
22.4;4 Modelling Process Performance Information;250
22.5;5 Defining Rules for Activity Monitoring;254
22.6;6 iWISE Architecture;256
22.7;7 Conclusions;257
22.8;References;258
23;Service-Oriented Foundation and Analysis Patterns for Conceptual Modelling of Information Systems;259
23.1;1 Introduction;259
23.2;2 Ontology of Enterprise System;261
23.3;3 The Intersubjective Aspect of Communication Action;263
23.4;4 The Objective Aspect of Communication Action;267
23.5;5 System Analysis Patterns;270
23.6;6 Concluding Remarks and Outlook;273
23.7;References;274
24;Specifying Collaborative System Requirements in Terms of Platforms and Services;276
24.1;1 Introduction;276
24.2;2 The Requirements Analysis Method;277
24.3;3 Defining Collaboration Levels;280
24.4;4 Selecting the collaboration level;282
24.5;5 Selecting the technical platform;286
24.6;6 Specifying Generic Engagements;287
24.7;7 Implementation and Summary;287
24.8;References;288
25;An Improved Partitioning Method for Distributed Object- Oriented Systems;290
25.1;1 Introduction;290
25.2;2 Literature Review;291
25.3;3 Proposed Partitioning Technique;294
25.4;4 Example Application;296
25.5;5 Conclusion;301
25.6;References;302
26;Towards Multifractal Approach in IS Development;303
26.1;1 Introduction;303
26.2;2 Fractal Nature of IS Components;304
26.3;3 Related Work;307
26.4;4 Fractals in IS Development Practice;310
26.5;5 Some Guidelines for Fractal IS Development;311
26.6;6 Conclusions;312
26.7;References;313
27;Modeling of Product Software Businesses: Investigation into Industry Product and Channel Typologies;315
27.1;1 Introduction;315
27.2;2 Business Modeling Approach;318
27.3;3 Case Studies;324
27.4;4 Typology of Generic Patterns;326
27.5;5 Discussion and Conclusions;331
27.6;6 Further Research;332
27.7;References;333
28;IS4DEV: IS Development and Development Issues;334
28.1;1 Introduction;334
28.2;2 Theories of Development;335
28.3;3 A Case Study;340
28.4;4 Conclusion;343
28.5;References;344
29;An Exploration of the Critical Success Factors for the Sustainability of Rural ICT Projects – The Dwesa Case Study;345
29.1;1 Introduction;345
29.2;2 The Significance of Sustainable ICT in Rural Development;346
29.3;3 The Dwesa Case Study;346
29.4;4 Research Methodology;347
29.5;5 The Critical Success Factors for Sustainability;348
29.6;6 Classification of the Critical Success Factors;355
29.7;7 Conclusion;356
29.8;References;356
30;An Analysis of IT-Enabled Change in a Public Organization in Tanzania;359
30.1;1 Introduction;359
30.2;2 The Framework for Managing IT-Enabled Change;361
30.3;3 The Analysis of a Case Study;362
30.4;4 Conclusions;372
30.5;5 Recommendation for Further Research;372
30.6;References;373
31;Virtual Communities and eMunicipalities as Innovations;375
31.1;1 Introduction;375
31.2;2 eGovernment as an Innovative Challenge;375
31.3;3 Assumptions and Method of Research;377
31.4;4 Web Sites Analysis;378
31.5;5 Analysis’ Results;381
31.6;6 Conclusions;383
31.7;References;384
32;Open Source Public Sector Business Intelligence Systems;385
32.1;1 Introduction;385
32.2;2 Business Intelligence in Public Administrations;387
32.3;3 Open Source Software in Public Administrations;388
32.4;4 Open Source BSC Software for Public Administration:A Design Science Case Study;389
32.5;5 Case Study Analysis and Results;392
32.6;6 Conclusions and Future Research;394
32.7;References;395
33;Sourcing Decisions of Software Applications Hosting: What Influence has e-Government Services?;398
33.1;1 Introduction;398
33.2;2 Why Do Organisations Start a Sourcing Decision Process?;400
33.3;3 The Municipality Sourcing Decision Case;403
33.4;4 Analyses and Discussion;406
33.5;5 Conclusions and Further Studies;407
33.6;References;408
34;A Case Study of Systems Development in Custom IS Organizational Culture;410
34.1;1 Introduction;410
34.2;2 Literature Review;411
34.3;3 Research Methods;414
34.4;4 Findings;417
34.5;5 Discussion;418
34.6;6 Summary;420
34.7;References;420
35;Building a Dolmen: An ISD Approach to the Management of Innovation;422
35.1;1 Introduction;422
35.2;2 Literature Review;423
35.3;3 Case Study;427
35.4;4 Research Design;427
35.5;5 Building a Dolmen Using Multiview 2;429
35.6;6 Discussion;431
35.7;7 Conclusions;433
35.8;References;433
36;The Role of Improvisation and Politics in ISD Practice;435
36.1;1 Introduction;435
36.2;2 Using ANT as Research Approach;436
36.3;3 A Theory of Improvisation in ISD;438
36.4;4 The Case and Its Analysis;440
36.5;5 Reflections on Improvisation, Politics, and ANT;447
36.6;References;449
37;Designing Job Descriptions for Software Development;451
37.1;1 Introduction;451
37.2;2 The Artifact-centric Skill Framework;453
37.3;3 Artifact Dynamics;454
37.4;4 Conclusion;462
37.5;References;463
38;A Method for Rapid Creation of a Virtual Software Development Team;465
38.1;1 Introduction and Background;465
38.2;2 The Method (RCVT);466
38.3;3 Verification and Validation of the RCVT;472
38.4;4 Conclusion;473
38.5;References;473
39;Girls and IT: New Times, New Challenges;475
39.1;1 Introduction;475
39.2;2 Methodology;477
39.3;3 Findings;478
39.4;4 Conclusions;484
39.5;References;485
40;A Theoretical Investigation of the Synergy Between Enterprise E- Learning and Knowledge Management;487
40.1;1 Introduction;487
40.2;2 Current Learning Practices in Organizations;488
40.3;3 Investigating E-Learning and Knowledge Management;490
40.4;4 Areas of Synergy Between E-Learning and KM;490
40.5;5 Current Models;492
40.6;6 Proposed Framework for Enterprise Learning;495
40.7;7 Conclusions;497
40.8;References;497
41;KNOC: A Knowledge-Oriented Cooperative Software Development Process;499
41.1;1 Introduction;499
41.2;2 Software and Knowledge;500
41.3;3 Theoretical Foundations;503
41.4;4 The KNOC Framework;505
41.5;5 Conclusion and Future Research Directions;509
41.6;References;510
42;Resolving Emergent Issues in Complex Projects: A Knowledge Management Approach;512
42.1;1 Introduction;512
42.2;2 Complex Projects;513
42.3;3 Project Management as Knowledge-Based Practice;514
42.4;4 Integrating KM Practices into Project Management;516
42.5;5 Illustrative Case Studies;518
42.6;6 Discussion;521
42.7;7 Concluding Remarks;522
42.8;References;522
43;Leadership Issues in ERP Implementation: Insights from Field Study;524
43.1;1 Introduction;524
43.2;2 ERP Leadership Among Success Factors;525
43.3;3 ERP Leadership in Practice;528
43.4;4 Discussion of Findings;533
43.5;5 Conclusion;534
43.6;References;535
44;A Decision Support System for Enterprise Engineering;536
44.1;1 Introduction;536
44.2;2 The Theoretical Base of the Support System;537
44.3;3 Design of the Decision Support Framework;540
44.4;4 Conclusions and Further Work;546
44.5;References;547
45;Why Focus on Roles when Developing Future ERP Systems?;550
45.1;1 Introduction;550
45.2;2 Existing ERPs and the Misfit Problem;552
45.3;3 How to Solve the Misfit Problem;554
45.4;4 Concluding Discussion;559
45.5;5 Conclusions and Future Studies;560
45.6;References;562
46;Index;564