Process Management in the Age of e-Government and New Public Management
336 Seiten, Kartoniert, Paperback, Format (B × H): 155 mm x 235 mm, Gewicht: 546 g
Reihe: BPM Competence
Becker / Falk / Algermissen Modernizing Processes in Public AdministrationsIn this monograph, a new process modelling approach for the public sector is described: the PICTURE method. The approach takes into account the specific characteristics of public administrations. Hence several advantages are derived: increased modelling speed, improved user acceptance and enhanced analysis capabilities.
Weitere Infos & Material
1 Process-Oriented Administration Modernisation. - 2 Process Modelling as an Instrument of Administration Modernisation. - 3 Process Modelling with the PICTURE Method. - 4 Guideline for Using the PICTURE Method. - 5 Application Areas for PICTURE. - Bibliography. - Index. - Authors.