E-Book, Englisch, 370 Seiten
Bell / Orzen Lean IT
1. Auflage 2010
ISBN: 978-1-4398-8363-1
Verlag: Taylor & Francis
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
Enabling and Sustaining Your Lean Transformation
E-Book, Englisch, 370 Seiten
ISBN: 978-1-4398-8363-1
Verlag: Taylor & Francis
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
Winner of a Shingo Research and Professional Publication Award
Information Technology is supposed to enable business performance and innovation, improve service levels, manage change, and maintain quality and stability, all while steadily reducing operating costs. Yet when an enterprise begins a Lean transformation, too often the IT department is either left out or viewed as an obstacle. What is to be done? Winner of a 2011 Shingo Research and Professional Publication Award, this book shares practical tips, examples, and case studies to help you establish a culture of continuous improvement to deliver IT operational excellence and business value to your organization.
Praise for:
.will have a permanent place in my bookshelf.
—Gene Kim, Chief Technology Officer, Tripwire, Inc.
. provides an unprecedented look at the role that Lean IT will play in making this revolutionary shift and the critical steps for sustained success.
—Steve Castellanos, Lean Enterprise Director, Nike, Inc.
Twenty years from now the firms which dominate their industries will have fully embraced Lean strategies throughout their IT organizations.
—Scott W. Ambler, Chief Methodologist for Agile and Lean, IBM Rational
… a great survival manual for those needing nimble and adaptive systems.
—Dr. David Labby, MD, PhD, Medical Director and Director of Clinical Support and Innovation, CareOregon
… makes a major contribution in an often-ignored but much-needed area.
—John Bicheno, Program Director MS in Lean Operations, Cardiff University
… a comprehensive view into the world of Lean IT, a must read!
—Dave Wilson, Quality Management, Oregon Health & Science University
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
FOUNDATION
Why Does Lean IT Matter?
The Business View
The IT View
What Causes IT and Business Misalignment?
How Lean IT Encourages Alignment and Creates Value
Moving Forward
Foundations of Lean
A Brief History of Continuous Improvement
Lean Principles
The Central Concepts of Value and Waste
Lean Tools Overview
Let’s Get Started!
The Lean IT and Business Partnership
Why Hasn’t IT Been a Focus of Lean?
What is IT’s Burning Platform for Transformation?
What Is Information Waste?
Learning to See Information Waste
Lean and Green IT
The Tools of Lean IT
How Do We Do Lean IT?
INTEGRATION: ALIGNING LEAN IT AND THE BUSINESS
Lean IT and Business Process Improvement
The Coordinating Function of Information, IT, and the Lean Office
The Intangible Nature of Information Value and Waste
What Processes and Practices Are “Best”?
Benchmarking: No Need to Reinvent the Wheel
Using Measurement Effectively
Business Process Management (BPM)
Prioritizing Process Improvement with Strategy
The IT Organization’s Contribution
Lean IT Lessons Learned from Lean Manufacturing: Flow and Pull
Push versus Pull: What Went Wrong with MRP?
Flow, Balance, and Agility
Kanban Is an Information System for Pull
Creating a Level Schedule
IT Demand Management: The Foundation for Flow
Lean IT Lessons Learned from the Shop Floor
Lean Management Systems
Communication
Knowledge Management and Collaboration
Performance Measurement
Strategy Deployment
Measuring Value: Lean Accounting
Focus on Creating Value, Not Cost Reduction
The Importance of the Lean Management System
PERFORMANCE: IT OPERATIONAL EXCELLENCE
Lean IT Operations: ITIL and Cloud Computing
Quality Is Free
Functional Silo or Value-Adding Service Center?
ITIL: A Lean Approach to IT Services Management
Lean IT in the Cloud
Lean Tips for Successful IT Services Adoption
Lean Software Development
The Challenges of Traditional Software Development
Lean Software Development Basics
Lean Software Development Life Cycle
Implementation and Integration Lessons Learned
Applying Lean to Project Management
The Value of Effective Project Management
Lean Project Management
Applying Lean Thinking to Project Management
Plan-Do-Check-Act, DMAIC, and Project Management
Lean Project Management Enables the Lean Enterprise
LEADERSHIP ROADMAP
Leading the Lean IT Transformation
How to Launch a Lean Enterprise Transformation
Strategic Intent
Leadership Is a State of Mind
The Importance of Effective Management Systems
The Three Levels of a Lean Management System
Integrating Lean IT
A Lean IT Roadmap
People Lead Lean IT Change
How to Start the Lean IT Transformation
Lean IT Transformation Roadmap Strategy
Planning
Execution
Setting the Pace for Change
LEAN IT CASE STUDIES
Barry-Wehmiller: Lean and ERP Work Together
Con-way: Document Management Virtual 5S
Con-way: Focused Value Streams
Group Health: Lean Software Development Aligns with the Business Strategy
Ingersoll Rand Security Technologies: Lean Six Sigma Improves Order Quality
Steelcase: Product Data Management Lean Transformation
Toyota Australia: How IT Helped Implement Breakthrough Strategy Management
Virginia Mason Medical Center: Laboratory Order Process and System Improvement
APPENDICES
A Brief History of Continuous Improvement
How Lean and Six Sigma Work Together
Information Wastes
IT Service Desk A3 Example
Each chapter begins with Chapter Objectives and end with Endnotes
