Bonin Systems Engineering in Public Administration

Proceedings of the IFIP TC8/WG8.5 Working Conference on Systems Engineering in Public Administration, Luneburg, Germany, 3-5 March 1993
1. Auflage 2014
ISBN: 978-1-4832-9844-3
Verlag: Elsevier Science & Techn.
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, Band Volume 36, 170 Seiten, Web PDF

Reihe: IFIP Transactions A: Computer Science and Technology

The complexity of large systems in public administration progresses in terms of both quality and quantity year after year. Mastering complex systems is therefore assuming an increasing dominance in this area. Learning to master evolving systems needs at least a foundation in science and engineering know-how. The relationship between the professionals, such as system engineers viewing from the outside and the beneficiaries, such as public administration officials using the computer systems on the inside is therefore of prime importance if the many problems are to be solved.This book does not attempt to provide definitive answers but rather aims to give shape to our visions and ideas and to stimulate further discussion and research.

Autoren/Hrsg.

Bonin, H. E. G.

Inhaltsverzeichnis

1;Front Cover;1
2;Systems Engineering in Public Administration;4
3;Copyright Page;5
4;Table of Contents;10
5;Editor's Preface;6
5.1;Acknowledgments;8
5.2;Reference;8
6;Chapter 1. CSCW in Public Administration: a review;12
6.1;Abstract;12
6.2;1. THE PROBLEM WITH EXISTING SYSTEMS;12
6.3;2. CSCW: SUPPORTING TEAMWORK;13
6.4;3 . SPECIFYING THE SOCIAL ORGANISATION OF WORK;15
6.5;4 . THE SPECIFICITY OF CSCW FOR PUBLIC ADMINISTRATION;17
6.6;5. REDESIGNING ORGANISATIONS;20
6.7;6. REDESIGNING WORK PROCEDURES;20
6.8;7. REDESIGNING SUPPORT CAPABILITIES;23
6.9;8. REFERENCES;26
6.10;9. NOTES;28
7;CHAPTER 2.
NETWORKING - ORIENTED INFORMATION SYSTEMS ENGINEERING;30
7.1;ABSTRACT;30
7.2;1. INTRODUCTION;30
7.3;2. SYSTEMS ENGINEERING APPROACHES METHODOLOGY;31
7.4;3. EXPERIMENTAL BACKGROUND OF NETWORKING;33
7.5;4. TECHNOLOGICAL PARADIGMS AND SOCIAL VALUE CATEGORIES;36
7.6;5. NETWORKING ORIENTED ANALYSIS AND DESIGN METHODOLOGY OF IPS ARCHITECTURE;39
7.7;CONCLUSIONS;43
7.8;REFERENCES;44
8;Chapter 3.
Modelling, implementation and validation of a consultation system for citizens;48
8.1;Abstract;48
8.2;1 DEFINITION OF THE PROBLEM;48
8.3;2 PROBLEMS DURING A SYSTEM CONCEPTION;51
8.4;3 CHARACTERIZATION OF EXPERT SYSTEMS;52
8.5;4 REALIZATION;54
8.6;5 CONCLUSIONS;61
8.7;REFERENCES;62
9;Chapter 4.
The Information and Communication System of the City of Unna A hierarchical client-server network architecture as one module of the information and communication system in the Unna municipal administration;64
9.1;Abstract;64
9.2;Introduction;64
9.3;2. The "Unna" System Architecture;68
9.4;3. Impact on the Organisational Structure;80
9.5;4. Conclusions;83
9.6;References;84
10;CHAPTER 5.
AMSTERDAM: RED LIGHTS, BIG CITY. (Re)designing the business;94
10.1;ABSTRACT;94
10.2;1. INTRODUCTION;95
10.3;2. RESEARCH STRATEGY;96
10.4;3. DYNAMIC MODELLING;98
10.5;4. AMSTERDAM MUNICIPAL POLICE FORCE;100
10.6;5. CASE STUDY RESEARCH;101
10.7;6. CONCLUSIONS;104
10.8;REFERENCES;105
11;Chapter 6.
Autopoiesis as a conceptual framework for information systems engineering;108
11.1;ABSTRACT;108
11.2;1. INTRODUCTION;109
11.3;2. AUTOPOIESIS SYSTEM-THEORETIC CONCEPTS;109
11.4;3. SEMIOTIC EMBODIMENT OF AUTOPOIESIS;112
11.5;4. IMPLICATIONS FOR INFORMATION SYSTEMS ENGINEERING;116
11.6;5. CONCLUSIONS;118
11.7;REFERENCES;118
12;Chapter 7.
Systems Engineering as Modelling Process;120
12.1;1 Introduction;120
12.2;2 The problem domains of systems engineering in public administration;120
12.3;3 Systems engineering as modelling process;121
12.4;4 Systems engineering as object-oriented modelling;123
12.5;5 Further transformations from the descriptive models to the design models;133
12.6;6 Conclusions;133
12.7;References;134
13;Chapter 8.
Model-Based Construction and Implementation-Oriented Evaluation of Complex Systems;136
13.1;1. INTRODUCTION;136
13.2;2. MODELLING;138
13.3;3. INTRODUCING THE HEURISTICS;149
13.4;4. INTERIM RESULTS;152
13.5;5. SYSTEMS EVALUATION AND CONCLUDING THESES;153
13.6;REFERENCES;154
14;Chapter 9.
Knowledge base processing in the planning administration;156
14.1;Abstract;156
14.2;1. INTRODUCTION;156
14.3;2. CATEGORIES OF ADMINISTRATIVE ACTION;157
14.4;3. CATEGORIES OF INFORMATION SYSTEMS;158
14.5;4. COMMON PLAN CREATION BY DECONTEXTUATION;162
14.6;5. CONCLUSION;166
14.7;References;166
15;Chapter 10.
Intelligent modeling of decision-making process in Information Systems;168
15.1;Abstract;168
15.2;1. INTRODUCTION;168
15.3;2. THE NEEDS FOR COMPLEX MODELING OF DECISION-INFORMATION SYSTEMS;169
15.4;3. METHOD ELEMENTS;170
15.5;4. MODEL OF DECISION-MAKING HUMAN IN IS;172
15.6;5. EXAMPLE OF DECISION-MAKERS MODELING IN IS IMPROVEMENT FOR LOCAL PUBLIC ADMINISTRATION;173
15.7;6. CONCLUSIONS;174
15.8;REFERENCES;174
16;IFIP;176
16.1;Organisational Structure;176
16.2;IFIP's MISSION STATEMENT;178
16.3;Principal Elements;178
16.4;Note to Conference Organizers;179
16.5;IFIP TRANSACTIONS;179