Bridges Dental Reception and Practice Management

1. Auflage 2008
ISBN: 978-1-4051-7212-7
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 232 Seiten, E-Book

Dental Reception and Practice Management is the dentaloffice administrator's essential companion to all aspects ofreception work and practice management duties. The book coversvital interpersonal skills and the important aspects of businessmanagement and marketing relevant to dentistry. In addition itexplains the development of dental care and the range of availabletreatments, enhancing the reader's understanding andawareness of the necessary clinical aspects of dentistry.
Dental reception and Practice Management covers a rangeof key skills and knowledge within three sections: 'Overviewof Dental Care Administration', 'Front of House Skillsand Planning' and 'Managing Dental Services';bringing together practical guidance on business management andreception skills with accessible and relevant information on thedental professions.

Autoren/Hrsg.

Bridges, Glenys

Inhaltsverzeichnis

Section 1: Overview of Dental Care Administration.
1 Introduction.
2 Understanding the Culture of Dental Care.
3 Who's Who in Dentistry.
Section 2 Front of House Skills.
1 Front-of-House Communication Skills.
2 Understanding Patients' Rights.
3 Workplace Safety.
4 Understanding Treatment Options.
5 Administrative Skills.
6 Payment Plans.
7 Computers in Dentistry.
8.Understanding Dental Terminology.
Section 3: Planning and Managing Dental Services.
1 Managing People.
2 Planning and Managing Systems.
3 Conclusion

Über Autor(innen)

The Author Glenys Bridges is Managing Director of the Dental Resource Company