D'Atri / Saccà Information Systems: People, Organizations, Institutions, and Technologies

ItAIS:The Italian Association for Information Systems
1. Auflage 2009
ISBN: 978-3-7908-2148-2
Verlag: Physica-Verlag
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 576 Seiten

Autoren/Hrsg.

D'Atri, Alessandro

Saccà, Domenico

Inhaltsverzeichnis

1;Foreword;5
2;Contents;7
3;Contributors;14
4;Introduction;26
5;Part I E-Services in Public and Private Sectors;30
5.1;Information Technology, Marketing and Organizational Factor in Corporate e- banking: A Qualitative Research;32
5.2;The Role of Customer Involvement in Library E- services;40
5.3;Technology as a Tool of Transformation: e- Cities and the Rule of Law;48
5.4;User Realities and the Future of e- government Services;56
5.5;The Use of Web Services for Inclusive Decision Process: Towards the Enhancement of e- Democracy;64
5.6;The Challenges of e-government Evaluation;73
5.7;Integration of Different Organizations and Stakeholders in E- services Design and Implementation: the Case of the Spider Card;81
5.8;B2G Electronic Invoicing as Enforced High Impact Service: Open Issues;89
5.9;Network Outcome as Trigger for the Evolution of a Design Network: Coordination Processes Between Actors and Objects;97
5.10;Governance and Organizational Aspects of an Experimental Groupware in the Italian Public Administration to Support Multi- Institutional Partnerships;105
5.11;Business Process Modelling Within the Cycle of Continuous Improvement;114
5.12;Information Extraction from Multimedia Documents for e- Government Applications;123
6;Part II Governance, Metrics and Economics of IT;131
6.1;Operations Strategy of Small Software Firms Using Open Source Software;132
6.2;IT Value in Public Administrations: A Model Proposal for e- Procurement;141
6.3;Value Assessment of Enterprise Content Management Systems: A Process- oriented Approach;150
6.4;A Maintenance Metric Model for Open Source Governance;158
6.5;Key Performance Indicators to Relate Knowledge Governance with Knowledge Process;166
6.6;Measuring Data Quality When Applying Data Swapping and Perturbation;175
6.7;Virtual Enterprise Transactions: A Cost Model;182
7;Part III Information and Knowledge Management;192
7.1;Effective Storage of Semantic Web Data;194
7.2;A Reference Architecture for Semantic Knowledge Coordination;201
7.3;Service-Based Networked Collaboration;210
7.4;How to Exploit Data Mining Without Becoming Aware of it;218
7.5;A Methodological Approach to Enable Cooperative Process Design Through Web Services;226
7.6;Toward an Effective and Efficient Query Processing in the NeP4B Project1;234
7.7;A Feature Ranking Component for GIS Architecture;242
8;Part IV IS Development and Design Methodologies;250
8.1;Managing Security Projects: Proposition of a Cost Model;251
8.2;Concern-Oriented and Ontology-Based Analysis of Information Systems;259
8.3;The LUMIR Project: Developing the GP’s Network Pilot Program in the Basilicata Region;268
9;Part V IS Theory and Research Methodologies;277
9.1;Epistemology of Information Systems: Time for Something New? Positivism, Interpretivism, and Beyond;279
9.2;Don Ihde’s ‘Soft’ Technological Determinism and Capabilities for IS Organizational Learning. The Case of a Competence Center;288
9.3;Simulations, Case Studies and Role Playing: From Cognitive Technologies to the Creation of New Learning Environments. The Experimental Proposals by Telematic University Guglielmo Marconi;296
10;Part VI Legal and Ethical Aspects of IS;305
10.1;Ethics Among Peers: From Napster to Peppermint, and Beyond;307
10.2;The Epistemology and Ethics of Internet Information;315
10.3;Electronic Medical Diary (EMD): Ethical Analysis in a HTA Process;323
10.4;Legal Issues in the Transition to Electronic Records in Health Care;331
10.5;Ethics in the Design and Use of “Best Practice” Incorporated in Enterprise Information Systems;337
10.6;The Protection of Minors in ICT Networks: The Liability of the Internet Providers;345
10.7;Supporting Access to Online Legal Information: Semantic Strategies;353
11;Part VII New Themes and Frontiers in IS Studies;361
11.1;Crisis! What Crisis?;362
11.2;Digital Forensic Investigations: A New Frontier for Informing Systems;370
11.3;Heterogeneous Information Model Unification as a Pre- requisite to Resource Schema Mapping;381
11.4;Agent Technologies in the Future Internet;389
11.5;Compliance Management is Becoming a Major Issue in IS Design;398
11.6;The MISE Project: A First Experience in Mediation Information System Engineering;406
11.7;Business Process Driven Solutions for Innovative Enterprise Information Systems;414
11.8;Semantics in the Age of the Data Deluge;422
12;Part VIII Organizational Change and Impact of IT;429
12.1;Managing IS Services with Something in Between Outsourcing and Insourcing: Buffer Organizations;431
12.2;Do Business Intelligence Systems Enforce Organizational Coordination Mechanisms?;438
12.3;Socio-Materiality as Lens to Study IT Driven Change;446
12.4;Changing Time Orientations in Organizations: A Role for ICT?;455
12.5;The Mediating Role of Technology-Based Training on Change Management Success. A Research in Progress;465
12.6;Measuring RFId Benefits in the Supply Chain;473
12.7;Actual vs. Planned ERP System Implementation Costs in Slovak and Slovenian Companies;481
13;Part IX Human Computer Interaction;489
13.1;Checking the Consistency, Completeness and Usability of Interactive Visual Applications by Means of SR- Action Grammars;491
13.2;Mind the Map: The Role of Shared Awareness in Effective User- Centered Design;499
13.3;An Experience About User Involvement for Successful Design;507
13.4;Visualizing Geographic Data on Mobile Interfaces: The Strategic Use of Colors and Color Intensity as Information Clues;515
13.5;A Peripheral Notification Display for Multiple Alerts: Design Rationale;524
13.6;The On-TIME User Interface;532
13.7;Designing Flexible User Interfaces;542
13.8;Interactions with Open Source Software: A Pilot Study on End Users’ Perception;551
14;Part X Strategic Role of IS;559
14.1;The Strategic Role of IT: A Case Study of Two Swedish Retail Companies;560
14.2;Patterns of Technochange Management in ERP Multisite Implementations;569