Dinero TWI Case Studies

Standard Work, Continuous Improvement, and Teamwork
Erscheinungsjahr 2011
ISBN: 978-1-4398-9124-7
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 136 Seiten

TWI Case Studies: Standard Work, Continuous Improvement, and Teamwork provides the insight of leading experts to assist in the execution of Training Within Industry (TWI)—the game-changing business tool. Presented as a series of case studies from a range of corporations with a variety of products and needs, it illustrates the rebirth of TWI programs in the United States.

Demonstrating how TWI can benefit any and all organizations regardless of industry, the book details the specific activities decision-makers need to accomplish to successfully incorporate TWI into the business culture—including the Ten Points for Implementing and Sustaining the TWI "J" Programs. The case studies describe the use of TWI Programs at some of the world's leading companies, including:

- IBM

- Herman Miller

- Ben & Jerry's Homemade Ice Cream

- Green Mountain Coffee Roasters

- US Synthetic

Born in the 1940s, and used to support the US military during World War II, TWI Programs later became the unrecognized yet powerful tools of the Toyota Production System. Imparting the fundamental skills that are useful across any field, the TWI programs described in this book are so fundamentally sound that using them to any degree will improve performance. Strict adherence will all but guarantee efficient work flow, higher employee morale, and an improved sense of cohesiveness among your employees.

Autoren/Hrsg.

Dinero, Donald A.

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Personalwesen, Human Resource Management
• Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)
• Wirtschaftswissenschaften Betriebswirtschaft Unternehmensorganisation, Corporate Responsibility Unternehmenskultur, Corporate Governance

Inhaltsverzeichnis

Use and Misuse
Reasons for Lack of Success
Lack of Commitment
Unforeseen Circumstances
Underestimating the Required Effort
Insufficient Experience
Principal Reason for Lack of Success
The Path to Success

A Variety of Improvements
Great Gains—Focused Application
Garment Manufacturing
Aircraft Manufacturing
JIT: "The Acid Test"—Mabati Rolling Mills, Mombasa, Kenya
Standard Training and Standard Work Support Growth—The U.S.
Synthetic Company
The Power of Standard Work and Its Importance in a Regulated
Company—The Autumn Harp Company
Results
What Was Done Right
What Could Have Been Done Differently
Improvements After 120 Years—The Ludowici Roof Tile Company
Implementation and Use
The Use of Job Relations Training—The Rhino Foods Company
An Urgent Need for Job Relations Training

Green Mountain Coffee Roasters—Continuous Growth
Introduction
Purpose
Implementation and Use
Keurig Lines
WIP Areas
Benefits
Done Well and Opportunities for Improvement
Conclusion

IBM—A Revival
The Reintroduction of TWI at IBM
Quantifying Benefits
Sustaining TWI
Problem-Solving Structure
JIT in the Supply Chain

Ben & Jerry’s Homemade Ice Cream—A Tale of Two Plants
Background
The Beginning
Becoming Trainers
Starting JIT at St. Albans
Integrating JIT with Existing Activities
What Can Be Learned
Publish Results
Creating JBSs
A TWI Champion
Training Institutes
Audits
Other Results

Herman Miller—How Lean Are You?
Company
Herman Miller’s Journey into Lean
The Need for TWI Job Instruction
An Approach to Develop Job Instruction
Results and Learning

Case Study Sources
Bibliography
Index