Greasley Enabling a Simulation Capability in the Organisation

1. Auflage 2008
ISBN: 978-1-84800-169-5
Verlag: Springer-Verlag
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 152 Seiten

The aim of this book is to help enable the use of the technique of simulation modelling in the organisation. There is an emphasis in the book on the implementation of the technique in organisations, rather than a detailed treatment of the mechanics of simulation software execution or the statistical analysis undertaken during a study. The focus in this text is on recent changes in the way simulation is used which have led to its wider use and provide the potential for a continued growth in use. Chapter 1 provides an overview of the technique and gives details of where the technique can be applied in the organisation. Chapter 2 provides evidence of previous and current survey research showing the use of simulation and the challenges ahead if usage is to be increased. A particular area of growth in the use of simulation is in service applications. This has led to an interest in the modelling of human behaviour in addition to the traditional simulation of material and information processes. A framework is presented indicating approaches to the challenge of modelling people in organisations to provide guidance for simulation practitioners. Chapter 3 examines the physical and human resources that are necessary to enable a simulation capability within the organisation.

Autoren/Hrsg.

Greasley, Andrew

Inhaltsverzeichnis

1;Preface;7
2;Acknowledgements;9
3;Contents;11
4;1 Introduction to Simulation;15
4.1;Introduction;15
4.2;What is Simulation Modelling?;15
4.3;Simulation and Variability;16
4.4;Why Use Simulation?;18
4.5;Disadvantages of the Simulation Method;19
4.6;Summary;20
4.7;References;20
5;2 The Usage of Simulation;21
5.1;Introduction;21
5.2;Published Surveys of the Use of Simulation;21
5.3;A Survey of Simulation Use in the UK;23
5.4;Where in the Organisation is Simulation Used?;26
5.5;Modelling Human Behaviour with Simulation;27
5.6;Summary;31
5.7;References;32
6;3 Acquiring the Resources for Simulation;35
6.1;Introduction;35
6.2;Steps in Introducing Simulation;35
7;4 Steps in Building a Simulation Model;45
7.1;Introduction;45
7.2;1. Formulate the Simulation Project Proposal;45
7.3;2. Data Collection;53
7.4;3. Process Mapping;55
7.5;4. Modelling Input Data;56
7.6;5. Building the Model;58
7.7;6. Validation and Verification;58
7.8;7. Experimentation and Analysis;62
7.9;8. Presentation of Results;68
7.10;9. Implementation;69
7.11;Summary;71
7.12;References;71
8;5 Enabling Simulation – Simulation and Process Improvement Methodology;73
8.1;Introduction;73
8.2;Case Study 1 A Redesign of a Road Traffic Accident Reporting System Using Business Process Simulation;75
8.3;Case Study 2 Using Business Process Simulation Within a Business Process Reengineering Approach;81
8.4;Case Study 3 Process Improvement Within a HR Division at a UK Police Force;89
8.5;Summary;97
8.6;References;99
9;6 Enabling Simulation – Qualitative Simulation;103
9.1;Introduction;103
9.2;Case Study 4 Using Simulation Modelling to Assess Service Reliability;103
9.3;Case Study 5 The Case for the Organisational Use of Simulation;111
9.4;Case Study 6 Using Simulation for Facility Design;120
9.5;Summary;129
9.6;References;130
10;7 Enabling Simulation – Simulation and OR Techniques;133
10.1;Case Study 7 A Simulation Analysis of Arrest Costs;135
10.2;Case Study 8 Using System Dynamics in a Discrete-event Simulation Study;144
10.3;Case Study 9 The Use of Data Envelopment Analysis in a Discrete- event Simulation Study;155
10.4;Summary;159
10.5;References;160
11;Index;165