Häfner / Hofmann Listening for Managers

How to Lead More Effectively Through Good Listening Skills
1. Auflage 2023
ISBN: 978-3-662-67624-0
Verlag: Springer
Format: PDF
Kopierschutz: Wasserzeichen (»Systemvoraussetzungen)

E-Book, Englisch, 55 Seiten, eBook

Reihe: Springer essentials

Managers who listen well thus create trusting relationships with their employees. They promote job satisfaction, employee loyalty and performance. Good listening reduces the risk of burnout. The book provides tips for managers to improve their listening skills and thus lead more effectively.
Unfortunately, self-perception and the image of others often diverge greatly: those who believe themselves to be good listeners are often perceived quite differently by others. This makes critical self-reflection, external feedback and practice all the more important. The book provides a variety of suggestions for this.

Dr. Alexander Häfner has been Head of Human Resources Development at Würth Industrie Service since 2012 and is a member of the Board of the Business Psychology Section of the BDP. His main tasks include training and consulting for managers.Sophie Hofmann is a psychologist and works as an expert for international management development at Würth. Her main tasks include the development and implementation of e-learning offerings, classroom training and coaching.

Zielgruppe

Professional/practitioner

Autoren/Hrsg.

Häfner, Alexander

Hofmann, Sophie

Inhaltsverzeichnis

1. Introduction: Why good listening is so important for is so important for managers.- 2. What good listening means in concrete terms.- 3. How managers implement good listening in their daily practice.- 4. How to listen well in the home office and in online meetings can succeed.- 5. How organizations can be designed Are designed in a way that favors listening.- How organizations can be designed Are designed in a way that favors listening.- References.

Über Autor(innen)

Dr. Alexander Häfner
has been Head of Human Resources Development at Würth Industrie Service since 2012 and is a member of the Board of the Business Psychology Section of the BDP. His main tasks include training and consulting for managers.
Sophie Hofmann
is a psychologist and works as an expert for international management development at Würth. Her main tasks include the development and implementation of e-learning offerings, classroom training and coaching.