E-Book, Englisch, 392 Seiten
Jacobs Accelerating Process Improvement Using Agile Techniques
Erscheinungsjahr 2005
ISBN: 978-1-4200-3115-7
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
E-Book, Englisch, 392 Seiten
ISBN: 978-1-4200-3115-7
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
Accelerating Process Improvement Using Agile Techniques explains how agile programming is applied to standard process improvement. By applying agile techniques, IT organizations can speed up process improvement initiatives, minimize the resources these initiatives require, and maximize the benefits of process improvement. The book details step-by-step how to implement the Accelerating Process Improvement Methodology (APIM) and how to integrate APIM with various standard process improvement models and methodologies, including the ISO 9000 series, SPICE, TQM, SPIRE, PMBOK, and CMM/CMMI. Agile process improvement enables organizations to rapidly set strategic goals, meet a greater percentage of user requirements, and realize a quicker return on investment. About the Author Deb Jacobs is a Professional Consultant with Focal Point Associates specializing in process improvement and project management. She currently provides support to organizations in training, process improvement consulting, project management consulting, software engineering consulting, and proposal development. Ms. Jacobs has over 25 year’s in project management, process improvement management, system/software engineering, and proposal development with a BS in Computer Science.
Zielgruppe
Quality and process improvement professionals, software engineers, systems engineers, CIOs, IT managers
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Introduction
Why Accelerate Process Improvement?
Staying Ahead of the Competition
What is Process Improvement?
What is a Process?
Process Maturity
Process Maturity Effect on Day-to-Day Operations
Process Maturity Enhancers and Barriers
Evolution of Process Improvement
How to Accelerate Process Improvement?
Finding New Cheese
Questions, Questions, and More Questions
What You See Is Relative to Where You’re Standing
Selecting the Right Model or Methodology
Keeping It Short and Simple
Key Success Criteria
Key Success Criteria
Change Management Challenges
CMMIÒ Basic Training
Flavors of CMMIÒ
CMMIÒ Terminology
CMMIÒ Maturity Levels
CMMIÒ Continuous Capability Levels
CMMIÒ Categories
CMMIÒ Process Areas
CMMIÒ Specific Goals and Practices
CMMIÒ Generic Goals and Practices
SW-CMMÒ Mapping to CMMIÒ
Implementing the CMMI®
Plan-Do-Study-Act (PDSA) Cycle
IDEALSM Model
Organizational Processes
Developing Processes
Organizational Process Library
Tailoring Processes
Enforcing Process Use
Accelerating Process Improvement Methodology (APIM) Introduction
Accelerating Process Improvement Methodology (APIM) Description
Agile Programming Methodology
APIM
APIM Phases
Pre Maturity Phase: Step 1-Launch
Process Improvement Goals
Executive Management Buy-in
Resources and Budget
Initial Master Schedule
Authorization and Approvals
Executive Steering Committee
Process Team Generation
Kick-off Meetings
Marketing Process Improvement
Pre Maturity Phase: Step 2-Planning
Action Planning
Key Planning Areas
Tools for Success: Techniques, Methods, Models, and Databases
Detailing the Master Schedule
Measures for Success
Selecting Projects for Process Improvement
Team Action Plan
Organizational Kickoff Meetings
Establishing Regular Status Meetings and Reports
Process Group Team Meetings
Executive Steering Committee
Process Group Training
Organizational Training
Maturity Phase: Step 1—Awareness
Mini-Assessment Methodology
Mini-Assessment Team Composition
Mini-Assessment Scope
Mini-Assessment Process
Maturity Phase: Step 2—Triage
Triage for Prioritization
Learning from Mistakes
Keeping it Agile
Triage Process Group Meeting
Managing Actions
Maturity Phase: Step 3—Resolution
Process Action Teams (PAT)
Resolution How-To’s
Monitoring PATs
Maturity Phase: Step 4—Training
Training Methods
Training Conduct
Standard Contents for Training Sessions
Training Survey/Evaluation
Use Training To Gain Buy-In
Maturity Phase: Step 5—Deployment
Process Piloting
Evaluating the Process Effectiveness
Process Group Mentoring Piloted Processes
Maturity Phase: Step 6—Trial
Putting Processes on Trial
Evaluating Effectiveness
Final Approvals
Deploy Processes
Formal Appraisal or Not
Lessons Learned
Post Maturity Phase: Step 1—Assess
Some Formal Assessment Methods
Assessment Preparations
Post Maturity Phase: Step 2—Improve
Keeping the Momentum Going
Changing Over Time
Auditing for Process Adherence
Training Assessment
APIM Checklist
Implementing APIM
The People Side of Process Improvement
Process Improvement Effort Staffing
Executive Management
All Organization Stakeholder
Organizational Change
Process Improvement is Like Cat Herding
The Science of Organizational Change
Tools and Strategies to Effecting Organizational Change
Planning and Managing Change
Bottom Line
Slow and Easy versus Accelerated Process Improvement
Lessons Learned
Keys to Remember
Bottom Line
Accelerating Process Improvement Methodology Toolkit
Appendix A Work Breakdown Structure
Appendix B Wideband Delphi Estimating Method Typical Procedures
Appendix C Schedule Checklist
Appendix D Budget Checklist
Appendix E Initial Executive Management Kickoff Meeting Agenda
Appendix F Initial Executive Management Kickoff Meeting Minutes
Appendix G The Goose Story
Appendix H Overall Process Improvement Action Plan
Appendix I Major Activity (PAT) Action Plan
Appendix J Process Template
Appendix K CMMIÒ Process Stop Light Charts
Appendix L Process Group Meeting Agenda
Appendix M Process Group Meeting Minutes
Appendix N Executive Steering Committee Review Meeting Agenda
Appendix O Executive Steering Committee Review Meeting Minutes
Appendix P Process Notebook Excerpt
Appendix Q Audit Schedule
Appendix R Audit Plan
Appendix S Audit Checklist
Appendix T Audit Report
Appendix U Gap Analysis Checklist
Appendix V Sample Criteria Grids
Appendix W APIM Checklist
Appendix X Acronyms
Appendix Y Glossary of Key Terms
Appendix Z Useful Web Sites
