Jelassi / Klein / Mayon-White Decision Support Systems: Experiences and Expectations

Proceedings of the IFIP TC8/WG 8.3 Working Conference on Decision Support Systems: Experiences and Expectations, Fontainebleau, France, 30 June - 3 July 1992
1. Auflage 2014
ISBN: 978-1-4832-9843-6
Verlag: Elsevier Science & Techn.
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, Band Volume 9, 333 Seiten, Web PDF

Reihe: IFIP Transactions A: Computer Science and Technology

This proceedings volume aims to consolidate current knowledge of research into the many fields of DSS, and to identify key issues which should be incorporated into the future research agenda. The main themes of this volume include: DSS for distributed decision processes, Embedding knowledge in DSS, and DSS and organizational change.

Autoren/Hrsg.

Jelassi, T.

Klein, M. R.

Mayon-White, W. M.

Inhaltsverzeichnis

1;Front Cover;1
2;Decision Support Systems: Experiences and Expectations;4
3;Copyright Page;5
4;Table of Contents ;8
5;PREFACE;6
6;Part I: A (Controversial) Proposal;10
6.1;Chapter 1. Why Persist with DSS when the Real Issue Is Improving Decision Making?;10
6.1.1;Abstract;10
6.1.2;1. INTRODUCTION;10
6.1.3;2. FRAMEWORK FOR ANALYZING AND COMPARING INFORMATION SYSTEMS;11
6.1.4;3. APPLYING THE FRAMEWORK TO THINK ABOUT DSS;17
6.1.5;4. REFERENCES;20
7;Part II: Organizational Support;22
7.1;Chapter 2. The Balance Sheet Method at Work: A DSS for the U.S. Coast Guard Fleet Mix Problem1;22
7.1.1;Abstract;22
7.1.2;1 Introduction;22
7.1.3;2 The USCG Fleet Mix Problem;23
7.1.4;3 The Balance Sheet Method;26
7.1.5;4 The Balance Sheet Program;30
7.1.6;5 Conclusion;35
7.1.7;References;36
7.2;Chapter 3. Support for the synthesis and analysis of organisational systems in deciding on change;38
7.2.1;Abstract;38
7.2.2;1. INTRODUCTION;38
7.2.3;2. BACKGROUND TO THE DEVELOPMENT OF SASOS;39
7.2.4;3. ORGANISATIONAL CONCEPTUAL MODEL BUILDING;41
7.2.5;4. PROVISION OF SUPPORT TO THE ORGANISATIONAL ANALYST;43
7.2.6;5. SASOS SOFTWARE ARCHITECTURE;45
7.2.7;6. AN EXAMPLE OF ORGANISATIONAL CONCEPTUAL MODEL DEVELOPMENT;48
7.2.8;7. EMBEDDING SASOS WITHIN THE FULL DECISION SUPPORT PROCESS;56
7.2.9;8. REFERENCES;58
8;Part III: Panel on Organizational Change;60
8.1;Chapter 4.
Decision Support Systems: Balancing Directed and Nondirected Change;60
8.1.1;Abstract;60
8.1.2;1. INTRODUCTION;61
8.1.3;2. PANEL FORMAT;62
8.1.4;3. PANELISTS'POSITIONS;63
8.1.5;4. REFERENCES;64
9;Part IV: Track -- DSS for Distributed Decision Processes;66
9.1;Chapter 5.
DSS FOR DISTRIBUTED DECISION PROCESSES;66
9.1.1;1. Introduction;66
9.1.2;2. The Contributions;66
9.2;Chapter 6.
On the design of group decision support systems;68
9.2.1;Abstract;68
9.2.2;1. the early 1980s;68
9.2.3;2. the late 1980s;69
9.2.4;3. the 1990s: supporting the social system;70
9.2.5;4. semantic analysis;72
9.2.6;5. an example;73
9.2.7;6. norm analysis;75
9.2.8;7. conclusion;76
9.2.9;references;77
9.3;Chapter 7.
Decision Conferencing GDSS in the Hungarian Parliament: A Case of Systems Planning;80
9.3.1;Abstract;80
9.3.2;1. INTRODUCTION;81
9.3.3;2. THE CASE OF THE HUNGARIAN PARLIAMENT;82
9.3.4;3. SYSTEMS PLANNING FOR THE HUNGARIAN PARLIAMENT;83
9.3.5;4. IMPLEMENTING A PLAN OF ACTION;90
9.3.6;5. DISCUSSION;91
9.3.7;6. CONCLUSION;92
9.3.8;7. REFERENCES;92
9.4;Chapter 8.
PRESENT AND FUTURE OF COMPUTER SUPPORTED IDEA GENERATION;96
9.4.1;1. Introduction;96
9.4.2;2. Present State of DSS for Idea Generation;97
9.4.3;3. Existence of Creativity Heuristics;100
9.4.4;4. Augmenting the Knowledge and Data Base through Commonsense Knowledge;102
9.4.5;5. Multi-Media User Interface;105
9.4.6;6. Conclusions;108
9.4.7;7. References;108
9.4.8;Appendix 1;110
9.4.9;Appendix 2;110
9.5;Chapter 9.
The Design of DINE: A Distributed NEgotiation Support Shell1;112
9.5.1;Abstract;112
9.5.2;Keyword Codes;112
9.5.3;Keywords:;112
9.5.4;1. INTRODUCTION;113
9.5.5;2. ENTITY TYPES AND BASIC SCENARIO;114
9.5.6;3. ENTITIES AND THEIR REPRESENTATIONS;114
9.5.7;4. INTEGRATION OF VARIOUS TOOLS;117
9.5.8;5. CONCLUSION;120
9.5.9;6. REFERENCES;120
9.6;Chapter 10.
PLANNING SUPPORT FOR REAL-TIME FLEET MANAGEMENT OF ROAD TRANSPORTATION;124
9.6.1;ABSTRACT;124
9.6.2;1. ROAD TRANSPORTATION AND INFORMATION SYSTEMS;124
9.6.3;2. EXPERIENCES WITH DECISION SUPPORT SYSTEMS IN ROAD TRANSPORTATION;125
9.6.4;3. ANALYSIS OF TRIP PLANNING AND TRIP EXECUTION;127
9.6.5;4. DESIGNING A FLEET MANAGEMENT SYSTEM;132
9.6.6;5. EXPECTATIONS OF USING FLEET MANAGEMENT SYSTEMS;136
9.6.7;6. FINAL REMARKS AND CONCLUSIONS;139
9.6.8;REFERENCES;140
9.7;Chapter 11.
Integrating Case-Based Reasoning in Multi-Criteria Decision Support Systems;142
9.7.1;Abstract;142
9.7.2;1 Multi-Criteria Decision Support Systems;142
9.7.3;2 Case-Based Reasoning;143
9.7.4;3 Integrating CBR in MCDSS: An Overview;145
9.7.5;4 Structure of the CBR agent;147
9.7.6;5 CBR Agent's Behavior and Contribution to the DM process;151
9.7.7;6 Conclusion;155
9.7.8;References;156
9.7.9;Appendix 1: The visual interactive interface of the Triple C system.;157
9.7.10;Appendix 2: The Problem Browser Tool;158
10;Part V: Track -- Embedding Knowledge in DSS;160
10.1;Chapter 12.
Embedding Knowledge in DSS;160
10.1.1;1. Introduction;160
10.1.2;2. Contributions;160
10.2;Chapter 13.
AN "INTELLIGENT" DSS FOR THE REINFORCEMENT OF URBAN ELECTRICAL POWER NETWORKS;162
10.2.1;Abstract;162
10.2.2;1.INTRODUCTION;162
10.2.3;2. DECISION SUPPORT FOR THE REINFORCEMENT PROBLEM;163
10.2.4;3. ARCHITECTURE OF THE ESREÜN SYSTEM;164
10.2.5;4. KNOWLEDGE-BASED REINFORCEMENT;165
10.2.6;5. INTERACTION BETWEEN THE DECISION MAKER AND THE SYSTEM;169
10.2.7;6. MULTICRITERIA ANALYSIS;170
10.2.8;7 . CONCLUSION;171
10.2.9;Acknowledgements;172
10.2.10;8.REFERENCES;172
10.3;Chapter 14.
DSS For Organizational Diagnosis;176
10.3.1;Abstract;176
10.3.2;1. Introduction;176
10.3.3;2. Problems and decision processes;178
10.3.4;3. Organizational diagnosis;179
10.3.5;4. Supporting organizational diagnosis;181
10.3.6;5. The design of organizational diagnosis;182
10.3.7;6. A case in the field of interim management;183
10.3.8;7. Discussion;186
10.3.9;Notes;188
10.3.10;Literature;188
10.4;Chapter 15.
Enterprise Modeling Using Metagraphs;192
10.4.1;Abstract;192
10.4.2;1 Introduction;192
10.4.3;2 Graphs and Hypergraphs in Enterprise Modeling;193
10.4.4;3 Metagraphs;200
10.4.5;4 Metagraphs in Enterprise Modeling;202
10.4.6;5 Conclusion;206
10.4.7;Appendix;206
10.4.8;References;208
10.5;Chapter 16.
KNOWLEDGE BASED DECISION SUPPORT SYSTEM FOR ACCOUNTING AUDITORS;210
10.5.1;ABSTRACT;210
10.5.2;1.INTRODUCTION;210
10.5.3;2. AUDITCHECK SYSTEM;211
10.5.4;3. AUDITCHECK REPORTS;214
10.5.5;4. ADAM - MODEL CREATION TECHNIQUE;219
10.5.6;5. COMPARISON - ADAM WITH EXPERT SYSTEMS AND CLASSICAL NEURAL NETWORKS [6];221
10.5.7;6. COMPARISON OF AUDITCHECK WITH OTHER METHODS;221
10.5.8;7. FUTURE DIRECTIONS;222
10.5.9;8. SUMMARY;222
10.5.10;9. REFERENCES;222
10.6;Chapter 17.
A Knowledge-Based Advising System for Choosing Sports;224
10.6.1;Abstract;224
10.6.2;Keyword Codes;224
10.6.3;Keywords;224
10.6.4;1 Introduction;224
10.6.5;2 Background;225
10.6.6;3 Knowledge-Based Advising System;226
10.6.7;4 Application of the System;230
10.6.8;5 Conclusion;231
10.6.9;References;232
10.7;Chapter 18.
User Knowledge Structures and Multi-Level Decision Support Model for Decisions on Systeis Development in Chinese Enterprises;234
10.7.1;Abstract;234
10.7.2;1. INTRODUCTION;234
10.7.3;2. METHODS;238
10.7.4;3. RESULTS;239
10.7.5;4. DISCUSSION;241
10.7.6;5. ACKNOWLEDGEMENT;245
10.7.7;6. REFERENCES;245
11;Part VI: Track — DSS and Organizational Change;248
11.1;Chapter 19.
DECISION SUPPORT SYSTEMS AND ORGANIZATIONAL CHANGE;248
11.1.1;Abstract;248
11.1.2;1. INTRODUCTION;248
11.1.3;2. THE INTERFACE BETWEEN FIELDS OF ENDEAVOUR;249
11.1.4;3. THE FUTURE IMPACT OF DECISION SUPPORT;249
11.2;Chapter 20.
Impact of DSS within the Context of Organisation Change. An Application of the Socio-Technical Approach to the NHS;250
11.2.1;Abstract;250
11.2.2;1. INTRODUCTION;250
11.2.3;2. THE SOCIO-TECHNICAL APPROACH IN A CLINICAL CONTEXT.;252
11.2.4;3. THE NEW NATIONAL HEALTH SERVICE;254
11.2.5;4. CONCLUSION;258
11.2.6;5. REFERENCES;259
11.3;Chapter 21.
From Control to Consultation - An Organizational DSS for the Inspector Work;260
11.3.1;Abstract;260
11.3.2;2. DSS PLANNING METHODS AND ORGANIZATIONAL CHANGE;262
11.3.3;3. CASE EXAMPLE AND UNDERLYING CHANGES;265
11.3.4;4. WORKPLACE INFORMATION SYSTEM DEVELOPMENT PROJECT;268
11.3.5;5. EVALUATION;274
11.3.6;6. DISCUSSION;274
11.3.7;REFERENCES;276
11.3.8;Appendix A;278
11.3.9;Appendix B;279
11.4;Chapter 22.
Architectures for executive support systems-towards a prototype top manager workstation;284
11.4.1;Abstract;284
11.4.2;1.Introduction;284
11.4.3;2. Critiques of the application of DSS to top managerial work;285
11.4.4;3· Research project;286
11.4.5;4. The learning organisation;287
11.4.6;5. Significance of networking and communications in executive support systems;287
11.4.7;6. The serial-parallel spectrum;288
11.4.8;7. Hypotheses;289
11.4.9;9. Software building blocks;291
11.4.10;10. The prototype top manager workstation;292
11.4.11;11. Operation of the prototype;293
11.4.12;12. Prototype testing;295
11.4.13;13- Further developments;296
11.4.14;14. Next steps;297
11.4.15;15. Conclusion;297
11.4.16;16. References;297
11.5;Chapter 23.
Experiments on achieving communication in communities of autonomous agents;300
11.5.1;Abstract;300
11.5.2;1.INTRODUCTION;300
11.5.3;2. A FIRST THEORY OF BIG TALK AMONG SMALL SYSTEMS;302
11.5.4;3. FROM TWO AGENT TO MULTI-AGENT INTERACTIONS AND VICEVERSA;303
11.5.5;4. A SECOND THEORY;309
11.5.6;5. CONCLUSIONS SO FAR;313
11.5.7;Acknowlegments;314
11.5.8;6. REFERENCES;314
11.6;Chapter 24.
EIS And Organizational Change;318
11.6.1;Abstract;318
11.6.2;1. INTRODUCTION;318
11.6.3;2. RESEARCH AND PERSPECTIVES OF ORGANIZATIONAL CHANGE;319
11.6.4;3. HOW EISs HAVE INFLUENCED THE DESIGN OF SEVERAL ORGANIZATIONS;322
11.6.5;4. POTENTIAL FOR FUTURE CHANGES;326
11.6.6;5. REFERENCES;329
12;Part VII: Panel;332
12.1;Chapter 25.
Two Approaches to Group Problem Solving;332
12.1.1;Abstract;332
13;The INTERNATIONAL FEDERATION FOR INFORMATION PROCESSING;334
13.1;IFIP ORGANISATION CHART;335
13.2;IFIP's MISSION STATEMENT;336
13.3;IFIP TRANSACTIONS;337