Johannsen Library User Metaphors and Services

How Librarians look at their Users
1. Auflage 2015
ISBN: 978-3-11-041854-5
Verlag: De Gruyter
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 182 Seiten

Reihe: Current Topics in Library and Information PracticeISSN

How do library professionals talk about and refer to library users, and how is this significant? In recent decades, the library profession has conceived of users in at least five different ways, viewing them alternatively as citizens, clients, customers, guests, or partners. This book argues that these user metaphors crucially inform librarians' interactions with the public, and, by extension, determine the quality and content of the services received. The ultimate aim of this book is to provide library professionals with insights and tools for avoiding common pitfalls associated with false or professionally inadequate conceptions of library users.

Zielgruppe

Library Professionals, Library Science Researchers

Autoren/Hrsg.

Johannsen, Carl Gustav

Fachgebiete

• Interdisziplinäres Bibliothekswesen, Informationswissenschaften Bibliothekswesen, Informationswissenschaften, Archivwesen

Über Autor(innen)

Carl Gustav Johannsen, Royal School of Library and Information Science, University of Copenhagen, Denmark