Buch, Englisch, 522 Seiten, Format (B × H): 167 mm x 243 mm, Gewicht: 1140 g
Aligning IT with Corporate Strategy
Buch, Englisch, 522 Seiten, Format (B × H): 167 mm x 243 mm, Gewicht: 1140 g
ISBN: 978-0-8493-2621-9
Verlag: Taylor & Francis Ltd (Sales)
This volume thoroughly explains the concept of the scorecard framework from both the corporate and IT perspectives. It provides examples, case histories, and current research for critical issues such as performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management. The book also discusses how to integrate these issues with the four perspectives of the balanced scorecard: customer, business processes, learning, and innovation and financial.
Zielgruppe
Professional and Professional Practice & Development
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
Why balanced scorecard? Understanding performance management: Balanced scorecard at the corporate level. Key elements of a balanced scorecard project. Aligning IT to organizational strategy. Aligning IT to meet financial objectives. Aligning IT to meet customer objectives. Aligning IT to meet business process objectives. Aligning IT to promote learning and growth. Compliance, awareness, and assurance. Scorecard and other performance measurement tools.