Koop / Muris Successfully Implementing Microsoft Dynamics™

By Using the Regatta® Approach for Microsoft Dynamics™
1. Auflage 2007
ISBN: 978-3-540-71593-1
Verlag: Springer-Verlag
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 225 Seiten

Does the implementation of Microsoft Dynamics™ contribute to the goals of your company? Does your company itself have the capacity to build a bridge between the Business and IT? Can your employees adopt a flexible attitude on all the related changes ? And, probably even more important, is that what they are also willing to do? If you are striving for a full-hearted yes to these questions, this is the book for you.

Regatta Dynamics, our methodology for the structured implementation of Microsoft Dynamics™, is based on our firm belief that when you implement Microsoft Dynamics™ there must be a balance between the Business and IT. The consistency and cohesion between the different underlying work streams are hereby of overriding importance for the ultimate result.

In this book, we answer the questions mentioned above and describe pragmatically the full implementation process from A to Z. Emphasis is placed on the organizational component of the implementation process and the cohesion with functional and technical processes. In our opinion, by involving the organization properly during the change process, your company can benefit much more and much faster from Microsoft Dynamics™. Next to being a blueprint for the implementation complexity, this book can also be used as a guideline for daily practice.

This book is therefore interesting for project - and line managers, key-users, IT-managers and implementation consultants.

The authors are both working in the field of implementation. While writing this book they have drawn from their many years of experience in this field within Sogeti Netherlands. Wherever possible the authors have tried to change every challenge from unmanageable to comprehensive and, based on clearly separated sequences, the pluriform reality of implementation has been reduced to acceptable proportions that can be planned and managed. Main goal to achieve is to continuously create a tangible and remarkablybetter result for organizations who are considering implementing Microsoft Dynamics™.

Autoren/Hrsg.

Koop, Reinder

Muris, Ester

Inhaltsverzeichnis

1;Preface;5
2;Table of contents;6
3;Introduction;9
4;PART I Background and Theory ;12
4.1;1 Implementing Microsoft Dynamics;13
4.1.1;1.1 Implementing a Change;13
4.1.2;1.2 Microsoft Dynamics;15
4.1.3;1.3 Dynamics Solution as an ERP Solution;16
4.1.4;1.4 Market Developments;18
4.1.5;1.5 What is Implementation?;21
4.1.6;1.6 Top Ten Success Factors;22
4.1.7;1.7 Our Vision;26
4.1.8;1.8 What Does Implementation Deliver?;28
4.2;2 The Regatta for Dynamics Model;33
4.2.1;2.1 Regatta for Dynamics Model;34
4.2.2;2.2 The Factors;35
4.2.3;2.3 Business Change;36
4.2.4;2.4 Change Process;37
4.2.5;2.5 Business ChangeD;48
4.2.6;2.6 Surroundings and Architecture;48
5;PART II Regatta for Dynamics in Practice ;50
5.1;Introduction to Part II;51
5.2;3 Model Process Cluster;53
5.2.1;3.1 Objectives and Conditions;54
5.2.2;3.2 Business Change Process/Workstream;55
5.2.3;3.3 Organization Assessment Process/Workstream;59
5.2.4;3.4 IT Assessment Process/Workstream;63
5.2.5;3.5 Business Modeling Process/Workstream;65
5.2.6;3.6 Main Milestones Model Process Cluster;69
5.2.7;3.7 Other Implementation Factors of the PC Model;71
5.2.8;3.8 Result of the Model Process Cluster;75
5.3;4 Map Process Cluster;77
5.3.1;4.1 Objective;77
5.3.2;4.2 Target Group Survey Process;78
5.3.3;4.3 Mapping Process;88
5.3.4;4.4 Solution Design Process;98
5.3.5;4.5 Implementation Strategy Process;101
5.3.6;4.6 Main Milestones of Map Process Cluster;118
5.3.7;4.7 Other Implementation Factors of the PC Map;118
5.3.8;4.8 Result of the Map Process Cluster;123
5.4;5 Customize Process Cluster;125
5.4.1;5.1 Objective;125
5.4.2;5.2 Prepare Organization Process;126
5.4.3;5.3 Developing Dynamics Solution Process;152
5.4.4;5.4 Acceptance Process/Workstream;181
5.4.5;5.5 Main Milestones in the Customize Process Cluster;186
5.4.6;5.6 Other Implementation Factors of the PC Customize;186
5.4.7;5.7 Result of the Customize Process Cluster;191
5.5;6 Integrate Process Cluster;193
5.5.1;6.1 Objective;193
5.5.2;6.2 Deploy in Organization Process/Workstream;194
5.5.3;6.3 Deploy Dynamics Solution Process/Workstream;197
5.5.4;6.4 Business ChangeD Process/Workstream;199
5.5.5;6.5 Main Milestones in the Integrate Process Cluster;201
5.5.6;6.6 Other Implementation Factors of the PC Integrate;202
5.5.7;6.7 Result of the Integrate Process Cluster;205
5.6;Appendix A – The Factors Explained in Detail;206
5.6.1;Business Area;207
5.6.2;IT Area;210
5.7;Appendix B – TIPO;214
6;Glossary;220
7;References;223
8;Index;225