E-Book, Englisch, 251 Seiten, eBook
Learning ITIL Made Simple with Real-life Examples
E-Book, Englisch, 251 Seiten, eBook
ISBN: 978-1-4842-2164-8
Verlag: APRESS
Format: PDF
Kopierschutz: Wasserzeichen (»Systemvoraussetzungen)
After using
Become ITIL Foundation Certified in 7 Days
and earning the ITIL Foundation certification, you'll be well placed to get the career you always wanted.
What You Will Learn
Gain ITIL basics – the entire syllabus designed of the ITIL Foundation certification
Obtain a deep-rooted understanding of ITIL topics and not textbook knowledge
Prepare for the ITIL Foundation examination
Sort out career-related queries and decide whether ITIL will aid your career
Who This Book Is For
IT professionals from the IT services industry are the primary audience.
Zielgruppe
Professional/practitioner
Autoren/Hrsg.
Weitere Infos & Material
Chapter 1: Service Management as a Practice.- Chapter 2: ITIL Service Lifecycle.- Chapter 3: Generic Concepts of ITIL and IT Service Management. Chapter 4: Service Strategy.- Chapter 5: Service Design.- Chapter 6: Service Transition.- Chapter 7: Service Operations.- Chapter 8: Continual Service Improvement.- Chapter 9: ITIL Foundation Exam Tips and FAQs.