Land Managing Knowledge-Based Initiatives

Strategies for successful deployment
1. Auflage 2008
ISBN: 978-0-7506-8339-5
Verlag: Taylor & Francis

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300 Seiten, Kartoniert, Format (B × H): 153 mm x 229 mm, Gewicht: 405 g

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Beschreibung

Managing Knowledge-Based Initiatives from Pilot to Enterprise Deployment shows practitioners how to take their successful knowledge management pilot programs and to successfully expand them throughout the organization. Keeping the unique challenges of knowledge-based work in mind, Stacy Land explores what knowledge managers/project managers must know to effectively navigate within their organizations, position their work in a value-based framework, and publicize their work to increase buy-in. Topics include avoiding common sand traps, working with committees and multiple departments, compliance, entering a new world of politics and funding, achieving organizational alignment, developing and executing on a value proposition, negotiating executive sponsorship, and more.

Autoren

Autoren

Land, Stacy

Inhaltsverzeichnis

AcknowledgementsPrefaceMeet Our Panel of ExpertsSection I: Laying the GroundworkChapter 1: Baseline Points of UnderstandingGates and PathsFraming Your WorkOverlaying a Technology and Support ContextFraming: Easier or More Difficult for Knowledge Practitioners?Engaging First is KeyHow You'll Benefit From Engaging FirstKnowledge, Organizational, or Project Management?Funding FactorsThe PMO FactorThe Organizational Design/Alignment FactorTerms and Definitions in TITLECommitteesFirm, Corporation, Organization, CompanyFriendly FacesKnowledge ManagementHow This Book is OrganizedSeize the DaySection II: Ready, Set, GoChapter 2: Before You Get StartedCommon MisconceptionsUnderstanding Your MomentumIsolating Change FactorsParticipationStandardsScopeShared ResponsibilityEvaluating Your Company From the OutsideExpert Q&A: Joe McGheeQuestions You Should Be Able to AnswerBroad Strokes: Where to Find What You NeedFinancial PerformanceEvaluating the State of KM Inside Your CompanyWhere Do You Live?What Is Your Work Considered?How Mature is Knowledge Management in Your Firm?Perception of Knowledge-Based Work in Your FirmSection III: Organizational AlignmentChapter 3: Understanding and Mapping Organizational AlignmentDo You See the Big Picture?What an Aligned Organization Looks LikeWhy Firms Care About Organizational AlignmentAlignment ArtifactsDemonstrable Alignment Increases Buy InThe Mission StatementThe Vision StatementThe Values and Beliefs StatementExample: Ten Things Google Has Found to be TrueOperating Imperatives, Goals and ActivitiesMapping from Top-Down, or Bottom-UpExample: Acme Medical SuppliesWhy It Pays to Map BackwardsLikely Candidates for Alignment with Knowledge-Based InitiativesCollaboration and Knowledge SharingReduced Administrative ExpenseEfficiencyProtection of Firm AssetsDisaster RecoveryIncreased Project GovernanceMerging of CulturesEnhancing the Customer ExperienceCompetitive IntelligenceWhen Organizational Alignment is a ChallengeHow Aligned is Your Organization?Seeking Alignment in the Unaligned OrganizationDo You Need Alternative Alignment?Identifying Centers of Power at Your FirmIf Your Alignment Isn't ClearWhen Non-Alignment May be AcceptableExecutive Point of View: Michael JackmanSection IV: Support: Who is on Your Side?Chapter 4: Executive Sponsorship and Network BuildingCooperative Executive or Executive Sponsor'Telling the DifferenceDegrees of SponsorshipReaching Up and Out to a Remote Executive SponsorWhat Do You Know About Your Executive Sponsor?Why Your Sponsor Fills That RoleResources and InfluenceThe BuzzNegotiating Executive Give and TakeWhich Areas Will Your Executive Sponsor Help With?Concept DevelopmentFundingPoliticsReferralMentorshipWhat Does Your Executive Sponsor Expect of You?Just AskWhat Success MeansAdministrative MinutiaMetricsYour Turn to SupportFive Questions to Ask Your Executive SponsorOther SupportersExecutive Advice on Building a NetworkYour Own Network SurveyChapter 5: Executive Sponsorship from the Executive Point of ViewApproaching an Executive SponsorThe Value of ChannelsWhat Sponsorship MeansThe Sponsorship World According to McGheeThe Nuts and Bolts of Sponsorship from Michael JackmanJane Niederberger's Rules of the RoadThe Question of MoneySponsorship TipsThoughts From the TopEntrepreneurship, Big Champions and Small VictoriesEntrepreneurship, Big Champions and Small VictoriesCommunicationStyle and Choice are KeyCorporate Code, No. Acronyms, Yes.Cultures and SubculturesThoughts on ResistanceWhen People Want to Shut You DownIt's Not PersonalRelationships and Behavior CountSection V: The Value of a Value PropChapter 6: Value Prop 101Value Proposition InterdependenciesWhat is a Value Proposition?Executive Points of View: Jane Niederberger and Santi KumarGeneral and Targeted Value PropsMatchmaker, MatchmakerLooking at the Value in Value PropositionValue Prop: Public or Private?Before You BeginConducting a Cultural Landscape Analysis Moving From Generic Value to Targeted ValuePlannin

Zielgruppe

Knowledge Management professionals and managers and project managers working in knowledge-based industries such as hi tech, health care, engineering and manufacturing.

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