Loader Advanced Operations Management

2. Auflage 2007
ISBN: 978-0-470-03179-7
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 352 Seiten, E-Book

Reihe: Securities Institute

In the fast changing business and financial markets, the role ofoperations manager is crucially important to anyorganisation. As automated processes increase andsettlement cycles shorten, the demands on operations managers toembrace change and to become cost effective contributors to thebottom line increases.
This book follows on from Fundamentals of Global OperationsManagement, 2e (0470026537). Author David Loaderexplores the challenges of being a good supervisor and manager inan environment of constant change, variable workloads and pressureto deliver quality services cost-effectively. He covers the keyaspects of the role, which include managing risk, people andclients.

Autoren/Hrsg.

Loader, David

Inhaltsverzeichnis

Preface.
About the author.
1 THE CHALLENGE.
2 THE MANAGEMENT PHILOSOPHY.
3 THE MANAGEMENT OF RISK.
4 SECURITIES FINANCING.
5 TREASURY AND FUNDING.
6 RESOURCE MANAGEMENT.
7 TECHNOLOGY IN OPERATIONS.
8 PROCEDURAL DOCUMENTATION-CAPTURING THE KNOWLEDGEBASE.
9 CLIENT MANAGEMENT.
10 MANAGEMENT INFORMATION.
11 OUTSOURCING/INSOURCING OPERATIONS FUNCTIONS.
12 INDUSTRY DEVELOPMENTS.
Appendices.
A FATF DOCUMENTS ON THE FORTY RECOMMENDATIONS.
B FATF-GAFI.
C CONSOLIDATED KYC RISK MANAGEMENT.
Glossary.
List of abbreviations.
Useful websites and suggested further reading.
Index.

Über Autor(innen)

David Loader is Managing Director of the London basedDerivatives and Securities Consultancy Ltd (DSC). DSC providesvarious consultancy and educational services to a wide range offinancial institutions globally. David has over thirty years'experience in the finance industry, particularly in operations,gained in a number of major organisations including SG WarburgGroup where he was Operations Director. He is heavily involved infinancial education and training, as a Director of Computer BasedLearning Ltd (providing e-learning solutions to the financialservices industry), and as an author and presenter of trainingcourses for The Securities and Investment Institute.
David is a member of The International Guild of Bankers, TheInstitute of Directors and The Securities and Investment Institute.