Madsen Healthcare Business Intelligence

A Guide to Empowering Successful Data Reporting and Analytics
1. Auflage 2012
ISBN: 978-1-118-28233-5
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 336 Seiten, E-Book

Solid business intelligence guidance uniquely designed for healthcare organizations
Increasing regulatory pressures on healthcare organizations have created a national conversation on data, reporting and analytics in healthcare. Behind the scenes, business intelligence (BI) and data warehousing (DW) capabilities are key drivers that empower these functions. Healthcare Business Intelligence is designed as a guidebook for healthcare organizations dipping their toes into the areas of business intelligence and data warehousing. This volume is essential in how a BI capability can ease the increasing regulatory reporting pressures on all healthcare organizations.
* Explores the five tenets of healthcare business intelligence
* Offers tips for creating a BI team
* Identifies what healthcare organizations should focus on first
* Shows you how to gain support for your BI program
* Provides tools and techniques that will jump start your BI Program
* Explains how to market and maintain your BI Program
The risk associated with doing BI/DW wrong is high, and failures are well documented. Healthcare Business Intelligence helps you get it right, with expert guidance on getting your BI program started and successfully keep it going.

Autoren/Hrsg.

Madsen, Laura

Inhaltsverzeichnis

Foreword xi
Preface xiii
Acknowledgments xvii
CHAPTER 1 Business Intelligence 1
What BI Isn't 2
Do You Need BI? 3
Healthcare Information Environment 4
Data Modeling 9
The Don'ts 10
CHAPTER 2 The Tenets of Healthcare BI 13
The Tenets 15
Data Quality 17
Leadership and Sponsorship 22
Technology and Architecture 26
Providing Value 31
Cultural Implications 35
Seeking Equilibrium 35
CHAPTER 3 Data Quality 39
Data Quality Implications for Healthcare 40
Data Governance 42
Data Profiling 58
CHAPTER 4 Leadership and Sponsorship 67
Leading a BI Initiative 68
Why Sponsorship Is Critical 80
CHAPTER 5 Technology and Architecture 101
The "Abilities": Scalability, Usability,
Repeatability, Flexibility 104
Scalability 106
Usability 110
Repeatability 117
Flexibility 130
CHAPTER 6 Providing Value 135
Creating a BI Team 136
User Adoption 144
The BI User Persona Continuum 149
Six Steps to Providing Value 152
CHAPTER 7 Gauging Your Readiness for BI 175
Stop 181
Proceed with Caution 186
The Go Stage 191
CHAPTER 8 Future Trends in Healthcare BI 195
Web 2.0 and Social Media 197
Mobile Technologies for Healthcare BI 204
Analytics: More Than a Buzzword 206
Creating a Data-Driven Organization 208
Big Data and Why It Matters 211
To the Cloud! 212
CHAPTER 9 Putting It All Together 215
Year One 216
Get Some Support 217
Governance Structure 220
Projects with Value 221
Technology and Architecture Gaps 223
Architectural Gaps 229
Cultural Preparedness 230
Marketing the Program 230
Manage the Inaugural Effort 232
Build Supporting Processes and Infrastructure 234
Train and Deploy 236
Operationalize the BI Function 238
KPIs for Healthcare 239
Departing Thoughts on Healthcare BI 240
APPENDIX A Data Governance Policies and Procedures 243
APPENDIX B Business Intelligence Reporting Tool 253
APPENDIX C Business Intelligence Road Map Template 265
APPENDIX D Business Intelligence Marketing Plan
Template 281
APPENDIX E Status Report Template 285
About the Website 289
About the Author 291
Index 293

Über Autor(innen)

LAURA B. MADSEN, MS, is founder of the Healthcare Business Intelligence Summit and international keynote speaker on healthcare BI. She brings more than a decade of experience in BI and data warehousing for healthcare. Laura leads the Healthcare Practice for Lancet, a leading BI consulting firm headquartered in Minneapolis, Minnesota. At Lancet, she spearheads strategy and product development for the healthcare sector and works with key accounts across the country in the provider, payer, and healthcare manufacturing markets. Prior to joining Lancet, Laura held senior positions with several leading healthcare companies, including UnitedHealth Group. Her responsibilities included leading an enterprise BI project from pre-concept to execution, managing a commercially available suite of BI tools, and advising both business and IT leaders on effective healthcare BI practices.