The Definitive Guide to SugarCRM

Better Business Applications
1. Auflage 2009
ISBN: 978-1-4302-2439-6
Verlag: Apress

Buch, Englisch, 280 Seiten, Format (B × H): 191 mm x 235 mm, Gewicht: 521 g

SugarCRM is a leading open-source customer relations management tool and development platform with nearly 5.5 million downloads, nearly 17,000 developers, and lots more users.

is the first official SugarCRM book available to developers and users. This definitive book begins with a discussion of the SugarCRM platform components, namely MVC, Studio, Module Builder, authentication, and themes.

Next, you'll learn how to customize the modules SugarCRM comes with out of the box in an upgrade-safe manner. The text then presents an example application that a typical business might use and shows how to build it using SugarCRM, using both existing functionality as well as newly added functionality.

Zielgruppe

Popular/general

Autoren/Hrsg.

Mertic, John

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Kundenbeziehungsmanagement, Kundenpflege
• Mathematik | Informatik EDV | Informatik Business Application Unternehmenssoftware

Inhaltsverzeichnis

The SugarCRM Platform.- What Is SugarCRM?.- MVC Architecture.- Metadata Layer.- Web Services.- More Platform Features.- Customizing SugarCRM Out of the Box.- Easy Customizations Using Studio.- Workflows and Logic Hooks.- Overriding Existing Code.- Building New Functionality on Top of SugarCRM.- Using Module Builder to Build Custom Modules.- Building a Custom Module Manually.- Designing a Complete Application.

Über Autor(innen)

John Mertic is a software engineer at SugarCRM. He has worked on several areas of the product, namely the Import module, Sugar Wireless, database back ends, and currently themes. He graduated with a bachelor s degree in computer science from Kent State University and has several years of experience with PHP web applications. He has also contributed to many open source projects, most notably the PHP project, for which he is the creator and maintainer of the PHP Windows Installer. He has also authored several articles for PHP Architect, IBM developerWorks, and Apple Developer Connection.