Miller UX for Enterprise ChatGPT Solutions

A practical guide to designing enterprise-grade LLMs
1. Auflage 2025
ISBN: 978-1-83546-380-2
Verlag: De Gruyter
Format: EPUB
Kopierschutz: 0 - No protection

E-Book, Englisch, 446 Seiten

Many enterprises grapple with new technology, often hopping on the bandwagon only to abandon it when challenges emerge. This book is your guide to seamlessly integrating ChatGPT into enterprise solutions with a UX-centered approach.
UX for Enterprise ChatGPT Solutions empowers you to master effective use case design and adapt UX guidelines through an engaging learning experience. Discover how to prepare your content for success by tailoring interactions to match your audience's voice, style, and tone using prompt-engineering and fine-tuning. For UX professionals, this book is the key to anchoring your expertise in this evolving field. Writers, researchers, product managers, and linguists will learn to make insightful design decisions. You'll explore use cases like ChatGPT-powered chat and recommendation engines, while uncovering the AI magic behind the scenes. The book introduces a and feeding model, enabling you to leverage feedback and monitoring to iterate and refine any Large Language Model solution. Packed with hundreds of tips and tricks, this guide will help you build a continuous improvement cycle suited for AI solutions.
By the end, you'll know how to craft powerful, accurate, responsive, and brand-consistent generative AI experiences, revolutionizing your organization's use of ChatGPT.

Autoren/Hrsg.

Miller, Richard H.

Weitere Mitwirkende

Johnson, Jeff

Fachgebiete

• Mathematik | Informatik EDV | Informatik Informatik Künstliche Intelligenz

Über Autor(innen)

Miller Richard H. :

Richard H. Miller, Ph.D., is a dynamic leader in user experience and conversational AI. With over 20 years of experience in UX design strategy and 7 years in conversational AI, he has founded and managed four global teams, delivering user-centered design solutions to Fortune 500 organizations. At Oracle Corp., he led a team that developed the Oracle support portal, generating over $15B of in-service support revenue. Richard was at the forefront of Oracle's conversational AI deployments on Slack, Teams, and the web. He developed the Expense Assistant AI and designed Oracle's first conversational AI platform. After multiple start-ups, some successful and some not so much, he has grown his design expertise across many disciplines, platforms, toolkits, and technologies. Dr. Miller, as he is known in academic circles or when teaching, specializes in global team building, innovative UX design, Agile design, and growing the expertise of the next generations of UI leaders. Richard still gets to apply what he learned from his Ph.D. in UX design and his MBA. He is committed to excellence and innovation in design and conversational AI.