Moses / Byham Applying the Assessment Center Method

Pergamon General Psychology Series
1. Auflage 2013
ISBN: 978-1-4831-8765-5
Verlag: Elsevier Science & Techn.
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, 324 Seiten, Web PDF

Applying the Assessment Center Method presents the findings, knowledge, strategies, and applications concerning the assessment center method. This book describes the mechanics and operations of individual assessment centers. Organized into three parts encompassing 15 chapters, this book begins with an overview of the assessment center method as a means of formally identifying potential. This text then examines the various components which make an assessment center what it is, including a series of characteristics to be measured, a means of measurement, and trained staff to administer and interpret the behaviors. Other chapters consider the empirical base of validation. This book discusses as well administrative cost of assessment centers. The final chapter deals with the trends in assessment at the predictor and criterion end of the selection equation. This book is a valuable resource for psychologists and managers. Researchers involved in implementing assessment operations in their respective organization will also find this book extremely useful.

Autoren/Hrsg.

Moses, Joseph L.

Byham, William C.

Inhaltsverzeichnis

1;Front Cover;1
2;Applying the Assessment Center Method;4
3;Copyright Page;5
4;Table of Contents;6
5;PREFACE;11
6;PART ONE: METHOD;15
6.1;CHAPTER 1. THE ASSESSMENT CENTER METHOD;17
6.1.1;INTRODUCTION;17
6.1.2;THE COMPONENTS OF AN ASSESSMENT CENTER;19
6.1.3;THE HISTORY OF THE ASSESSMENT CENTER METHOD;22
6.2;CHAPTER 2. FROM SELECTING SPIES TO SELECTING MANAGERS — THE OSS ASSESSMENT PROGRAM;27
6.2.1;INTRODUCTION;27
6.2.2;REFERENCES;44
6.3;CHAPTER 3. APPLICATION OF THE ASSESSMENT CENTER METHOD;45
6.3.1;INTRODUCTION;45
6.3.2;FROM THE AT&T TREE;46
6.3.3;PROFESSIONAL SHARING OF INFORMATION ON THE ASSESSMENT CENTER METHOD;47
6.3.4;PRESSURE FOR EQUAL EMPLOYMENT OPPORTUNITY;48
6.3.5;NOTES ON NOMENCLATURE;49
6.3.6;SUPERVISORY ASSESSMENT;50
6.3.7;MIDDLE MANAGEMENT ASSESSMENT;51
6.3.8;HIGHER MANAGEMENT ASSESSMENT;52
6.3.9;MANAGEMENT TRAINEE SELECTION;52
6.3.10;SALES POTENTIAL ASSESSMENT;52
6.3.11;TECHNICAL ASSESSMENT;53
6.3.12;EDUCATIONAL ASSESSMENT;53
6.3.13;NONMANAGEMENT ASSESSMENT;54
6.3.14;GOVERNMENT ASSESSMENT;54
6.3.15;NONPROFIT ORGANIZATION ASSESSMENT;56
6.3.16;CENTERS OUTSIDE THE UNITED STATES;56
6.4;CHAPTER 4. ISSUES IN ESTABLISHING AN ASSESSMENT CENTER;59
6.4.1;INTRODUCTION;59
6.4.2;OBJECTIVES OF ASSESSMENT CENTERS;61
6.4.3;OBJECTIVES AND ASSESSMENT CENTER DESIGN;66
6.4.4;STEPS IN IMPLEMENTING AN ASSESSMENT CENTER;67
6.4.5;TECHNIQUES OF JOB ANALYSIS;71
6.4.6;FROM JOB REQUIREMENTS TO ASSESSMENT DIMENSIONS;73
6.4.7;PLANNING THE USE OF ASSESSMENT INFORMATION;78
6.4.8;REFERENCES;80
7;PART TWO: IMPLEMENTATION;81
7.1;CHAPTER 5. THE SELECTION AND DEVELOPMENT OF ASSESSMENT CENTER TECHNIQUES;83
7.1.1;INTRODUCTION;83
7.1.2;BACKGROUND;85
7.1.3;NECESSARY RESEARCH FOR NEW PROGRAMS;86
7.1.4;TYPES OF EXERCISES COMMONLY INCLUDED IN ASSESSMENT PROGRAMS;86
7.1.5;ASSESSOR OBSERVATION FORMS AND ASSESSOR MANUALS;91
7.1.6;A SENIOR LEVEL ASSESSMENT PROGRAM;91
7.1.7;A FOREMAN SELECTION PROGRAM;95
7.1.8;RECOMMENDATIONS;98
7.1.9;BIBLIOGRAPHY;99
7.2;CHAPTER 6. ASSESSOR SELECTION AND TRAINING;103
7.2.1;INTRODUCTION;103
7.2.2;PLANNING ISSUES;105
7.2.3;ASSESSOR TRAINING;115
7.2.4;ADDITIONAL GOALS OF ASSESSOR TRAINING;128
7.2.5;EXAMPLE OF A TYPICAL ASSESSOR TRAINING PROGRAM;131
7.2.6;ASSESSOR TRAINING DURING AN ASSESSMENT CENTER;136
7.2.7;ASSESSOR TRAINING AS AN INVESTMENT;138
7.2.8;REFERENCES;140
7.3;CHAPTER 7. HOW AND WHY ASSESSMENT WORKS;141
7.3.1;INTRODUCTION;141
7.3.2;WHAT IS DONE IN MOST ASSESSMENT CENTERS;142
7.3.3;THE LOGIC OF ASSESSMENT CENTER ASSESSMENT;144
7.3.4;WHY ASSESSMENT CENTER ASSESSMENTS ARE POWERFUL;147
7.3.5;THE IMPORTANCE OF PROPER SEQUENCING IN THE ASSESSMENT PROCESS;153
7.3.6;HOW ASSESSMENT CENTER ASSESSMENTS COMPARE WITH OTHER WAYS OF PERFORMING ASSESSMENTS;154
7.3.7;CONCLUDING STATEMENT;156
7.3.8;REFERENCES;156
7.4;CHAPTER 8. FEEDBACK OF ASSESSMENT CENTER RESULTS;157
7.4.1;INTRODUCTION;157
7.4.2;FEEDBACK: PURPOSE, PRACTICES, POLICIES, ISSUES;158
7.5;CHAPTER 9. ATTITUDES TOWARD ASSESSMENT CENTER PROGRAMS;175
7.5.1;INTRODUCTION;175
7.5.2;PRE-ASSESSMENT:ATTITUDES TOWARD THE SELECTION PROCESS AND INFORMATION PROVIDED ABOUT THE PROGRAM;177
7.5.3;ASSESSMENT EXERCISES AND PERFORMANCE IN THE ASSESSMENT CENTER;179
7.5.4;POST-ASSESSMENT USE OF DATA;183
7.5.5;MANAGEMENT ATTITUDES TOWARD ASSESSMENT;192
7.6;CHAPTER 10. ASSESSMENT AND MANAGEMENT SELECTION;199
7.6.1;INTRODUCTION;199
7.6.2;HISTORICAL PERSPECTIVE;201
7.6.3;ORGANIZATIONAL CONTEXT;202
7.6.4;DEFINING MANAGEMENT POTENTIAL;206
7.6.5;SELECTION DECISION MAKING BASED UPON ASSESSMENT CENTER RESULTS;209
7.6.6;CONCLUSIONS;212
7.6.7;REFERENCES;214
7.7;CHAPTER 11. ASSESSMENT AND MANAGEMENT DEVELOPMENT;217
7.7.1;INTRODUCTION;217
7.7.2;A LOGICAL RELATIONSHIP-ASSESSMENT AND DEVELOPMENT;220
7.7.3;MAJOR COMPONENTS OF THE ASSESSMENT-DEVELOPMENT SYSTEM;222
7.7.4;IDENTIFICATION AND DIAGNOSIS-TWO MAJOR DEVELOPMENT STRATEGIES;227
7.7.5;OVERVIEW OF OPERATIONAL ASSESSMENT-DEVELOPMENT PROGRAMS;229
7.7.6;FRINGE BENEFITS OF ASSESSMENT-DEVELOPMENT SYSTEMS;235
7.7.7;PROBLEMS AND UNRESOLVED ISSUES;236
7.8;CHAPTER 12. ASSESSMENT AND ORGANIZATIONAL DEVELOPMENT;239
7.8.1;INTRODUCTION;239
7.8.2;ASSESSMENT AND ORGANIZATION DEVELOPMENT (OD);240
7.8.3;POSITIVE SPIN-OFFS OF THE ASSESSMENT CENTER METHOD;241
7.8.4;DEVELOPING THE PEER-LEARNING PROCESS;245
7.8.5;SUMMARY;251
7.8.6;REFERENCES;254
8;PART THREE: EVALUATION AND BEYOND;255
8.1;CHAPTER 13. MANAGEMENT CONCERNS ABOUT ASSESSMENT CENTERS;257
8.1.1;INTRODUCTION;257
8.1.2;VALIDITY;258
8.1.3;ACCEPTABILITY;258
8.1.4;WHEN ASSESSMENT CAN HELP;260
8.1.5;ORGANIZATIONAL SIDE EFFECTS;261
8.1.6;THIRD PARTY EXPOSURES;261
8.1.7;IMPACT ON THE SELECTION SYSTEM;262
8.1.8;DIMENSIONS MEASURED;263
8.1.9;RELATIONSHIP OF ASSESSMENT CENTER BEHAVIOR TO JOB BEHAVIOR;264
8.1.10;MORALITY;265
8.1.11;IMPACT ON CAREERS;266
8.1.12;IMPACT ON STRESS;267
8.1.13;DEVELOPMENTAL SEGMENTS;268
8.1.14;DEVELOPMENT OF OBSERVERS;270
8.1.15;COST-BENEFIT ISSUES;270
8.1.16;SMALL ORGANIZATIONS;272
8.1.17;CONCLUSIONS;272
8.1.18;REFERENCES;273
8.2;CHAPTER 14. THE RESEARCH BASE;275
8.2.1;INTRODUCTION;275
8.2.2;EXTERNAL VALIDITY OF ASSESSMENT PROCEDURES;278
8.2.3;INTERNAL VALIDITY OF ASSESSMENT PROCEDURES;286
8.2.4;DIFFERENTIAL VALIDITY OF ASSESSMENT PROCEDURES;293
8.2.5;CONCLUSIONS AND FUTURE RESEARCH CONSIDERATION;300
8.2.6;REFERENCES;301
8.3;CHAPTER 15. CURRENT TRENDS AND FUTURE POSSIBILITIES;307
8.3.1;INTRODUCTION;307
8.3.2;RECENT BELL SYSTEM DEVELOPMENTS;309
8.3.3;DEVELOPMENTS ELSEWHERE;311
8.3.4;APPEAL OF THE ASSESSMENT CENTER METHOD;313
8.3.5;FUTURE POSSIBILITIES;313
8.3.6;NEEDED RESEARCH;315
8.3.7;REFERENCES;316
9;APPENDIX: STANDARDS FOR ETHICAL CONSIDERATIONS FOR ASSESSMENT CENTER OPERATIONS;317
10;TITLES IN THE PERGAMON GENERAL PSYCHOLOGY SERIES (Continued)
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