Nodder Evil by Design

Interaction Design to Lead Us into Temptation
1. Auflage 2013
ISBN: 978-1-118-65481-1
Verlag: John Wiley & Sons
Format: EPUB
Kopierschutz: 0 - No protection

E-Book, Englisch, 320 Seiten, E-Book

How to make customers feel good about doing what you want
Learn how companies make us feel good about doing what theywant. Approaching persuasive design from the dark side, this bookmelds psychology, marketing, and design concepts to show whywe're susceptible to certain persuasive techniques. Packedwith examples from every nook and cranny of the web, it provideseasily digestible and applicable patterns for putting these designtechniques to work. Organized by the seven deadly sins, itincludes:
* Pride -- use social proof to position your product in linewith your visitors' values
* Sloth -- build a path of least resistance that leads userswhere you want them to go
* Gluttony -- escalate customers' commitment and useloss aversion to keep them there
* Anger -- understand the power of metaphysical argumentsand anonymity
* Envy -- create a culture of status around your product andfeed aspirational desires
* Lust -- turn desire into commitment by using emotion todefeat rational behavior
* Greed -- keep customers engaged by reinforcing thebehaviors you desire
Now you too can leverage human fallibility to create powerfulpersuasive interfaces that people will love to use -- but willyou use your new knowledge for good or evil? Learn more on thecompanion website, evilbydesign.info.

Autoren/Hrsg.

Nodder, Chris

Über Autor(innen)

Chris Nodder is an independent consultant with 20 years' experience working with large organizations and lean startups to make user experience central to their business strategy. He was previously a director at the prestigious Nielsen Norman Group, and a senior user researcher at Microsoft. He has an MS in Human-Computer Interaction and a BS in Psychology.