Learning to Listen

Exercises to Become a More Empathic Interviewer
Erscheinungsjahr 2026
ISBN: 978-3-032-13189-8
Verlag: Springer Nature Switzerland AG

Buch, Englisch, 237 Seiten, Format (B × H): 155 mm x 235 mm, Gewicht: 394 g

Reihe: Palgrave Studies in Oral History

If the heart of oral history is the interview and the heart of the interview is listening, then how can we learn to listen, and how can we teach interviewers to listen with empathy? This book reframes listening from a natural talent to a teachable skill and presents a series of listening exercises the author created to teach students and other interviewers how to become better listeners. The exercises are suitable for people at various levels and can be used by anyone interested in improving their listening skills or teaching those skills in courses or workshops. The book also includes passages from students’ listening journals where they write about what they learned about listening from that exercise. In addition to offering insights into listening the journals serve as examples of how people can write their own listening journals. Other books describe ways to improve listening, but this one offers people a series of specific exercises designed to improve their listening skills.

Zielgruppe

Upper undergraduate

Autoren/Hrsg.

Norkunas, Martha

Fachgebiete

• Sozialwissenschaften Medien- und Kommunikationswissenschaften Medienwissenschaften
• Geisteswissenschaften Geschichtswissenschaft Geschichtliche Themen Oral History (Zeitzeugen)
• Sozialwissenschaften Medien- und Kommunikationswissenschaften Kommunikationswissenschaften
• Geisteswissenschaften Geschichtswissenschaft Geschichtswissenschaft Allgemein Historiographie

Inhaltsverzeichnis

1. Introduction.- 2. Creating the Listening Exercises, How to Use Them.- 3. Reflections on Listening.- Part 1: Explorations in Listening Technique.- 4. Structured and Unstructured Interviews.- 5. Body Language.- 6. Mimicking Facial Expressions.- 7. Breathing Together.- 8. Listening to Sounds.- 9. Small Silences (Not Interrupting).- 10. Sharing Silence.- Part 2: Listening through Objects, Places, Nature.- 11. Sites of Memory.- 12. Objects of Meaning.- 13. Objects Around Me.- 14. Books, Movies and Poems.- 15. The Details of Daily Life.- 16. Relationships with Trees (Nature).- 17. Listening to Nature and Animals (Nonhuman Persons).- Part 3: Listening Empathically to Ideas, Values, and Plans.- 18. Joy.- 19. Advice on Being a Good Person.- 20. A Just Society (Values, Ethics).- 21. Children.- 22. Life in Ten Years (Exploring the Future).- 23. Epiphany (How Meanings Change Over Time).- Part 4: Listening Empathically to Emotional Memory.- 24. Empathy and Stories of Emotional Significance.- 25. Empathy and What is it Like to be Your Mother.- 26. Is This What You Meant.- 27. Teenage Years.- 28. Social Class.- 29. Negotiating the Boundaries of Private Stories.- 30. Healing.- 31. Creating New Listening Exercises.- 32. Complexities in Listening.- 33. Deepening Relationships with Family and Friends through the Listening Exercises.

Über Autor(innen)

Martha Norkunas is an Oral and Public Historian based in Austin, Texas. She was previously Professor of Oral and Public History at Middle Tennessee State University, and before this she directed ‘The Project in Interpreting the Texas Past' at the University of Texas at Austin, working with graduate students to create interpretive projects and oral histories about a broad range of people’s experiences. Norkunas has been the recipient of fellowships and grants from the American Council of Learned Societies, the National Endowment for the Humanities, the National Endowment for the Arts, the Houston Endowment, and other foundations. She received a national teaching award from the Oral History Association in 2018 and a university award for outstanding leadership and excellence in the field of experiential learning in 2023. She served on the board of the National Council on Public History, as co-chair of the Oral History Association’s International Committee from 2019-2026 and on the board of the International Oral History Association from 2016-2025. She is the author of books and articles about memory, landscape, monuments and the power of stories.