Nowacki / Twarozek / Twarozek Salesforce CRM Administration Handbook

A comprehensive guide to administering, configuring, and customizing Salesforce CRM
1. Auflage 2024
ISBN: 978-1-83508-186-0
Verlag: De Gruyter
Format: EPUB
Kopierschutz: 0 - No protection

E-Book, Englisch, 328 Seiten

No detailed description available for "Salesforce CRM Administration Handbook".

Autoren/Hrsg.

Nowacki, Krzysztof

Twarozek, Mateusz

Fachgebiete

• Mathematik | Informatik EDV | Informatik Business Application Groupware
• Mathematik | Informatik EDV | Informatik Programmierung | Softwareentwicklung Software Engineering
• Mathematik | Informatik EDV | Informatik Business Application Unternehmenssoftware

Inhaltsverzeichnis

Table of Contents - Introduction and Getting Started with Salesforce
- Salesforce Architecture
- Data Management
- Lightning Experience
- Objects in Salesforce Objects
- User Management and Security
- Automation Tools
- Reports and Dashboards
- AppExchange and Custom Applications
- Service Cloud
- Sales Cloud
- Salesforce Administrator Exam Preparation
- Continuing Education and Career Development

Über Autor(innen)

Nowacki Krzysztof:
Krzysztof Nowacki is a Salesforce Certified Administrator and Consultant with 15+ years of experience in CRM and HR software implementations and consultancy for key international accounts in various industries (including FMCG, pharmacy, retail, manufacturing, finance, and SSC/BPO). He is also a speaker at conferences and a lecturer in postgraduate studies.Twarozek Mateusz:
Mateusz Twarozek is a certified Salesforce administrator and consultant boasting 14 years of IT industry experience. Currently, he serves as the Head of Quickstarts for Salesforce Admins in the CEE region and acts as a consultant. His expertise spans system design in diverse sectors such as fintech, sales, manufacturing, and education, with a notable specialization in the NGO sector. As a conference speaker, he takes pleasure in disseminating his knowledge and insights within the community. Beyond his professional endeavors, he is a devoted spouse and parent who cherishes family time and has a personal interest in solving logical puzzles.