Ordóñez de Pablos / Lytras The China Information Technology Handbook

1. Auflage 2010
ISBN: 978-0-387-77743-6
Verlag: Springer
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, 433 Seiten

This handbook is a reference for those interested in information technologies and emerging management practices in China. The emphasis on information technologies and management provides a unique proposition and gives characteristics of flexibility and adoption to diverse audiences. The subject area is a combination of global information technology and management along with strategic management of IT. The handbook exploits state-of-the-art and emerging trends in theory and technology. This handbook is primarily designed for a professional and academic audience.

Autoren/Hrsg.

Ordóñez de Pablos, Patricia

Lytras, Miltiadis D.

Inhaltsverzeichnis

1;Foreword;6
2;Contents;9
3;Chapter 1 Guanxi and Information Technology Companies in China: Understanding Social Connections Structures;19
3.1;1 Introduction - China and Information Technology Companies;19
3.2;2 Definitions of Guanxi;20
3.2.1;2.1 Dimensions of guanxi construct;21
3.2.2;2.2 Categories of guanxi;22
3.2.3;2.3 Advantages and risks of guanxi;25
3.2.4;2.4 Guanxi Today;25
3.3;3 Conclusions and implications for management in the IT sector;26
3.4;References;27
4;Chapter 2 Information Technology Outsourcing Risk Trends in China;28
4.1;1 Introduction;28
4.2;2 Information Systems Risk;29
4.2.1;2.1 IT Risk Identification and Analysis;29
4.2.2;2.2 Brainstorming;30
4.2.3;2.3 Nominal Group Technique;30
4.2.4;2.4 Delphi Method;31
4.3;3 Risk Analysis and Mitigation;31
4.3.1;3.1 Outsourcing Risks;31
4.3.2;3.2 Tradeoffs in ERP Outsourcing;33
4.3.3;3.3 Qualitative Factors;34
4.4;4 Outsourcing Risks in China;35
4.4.1;4.1 Business Risks;36
4.5;5 Conclusions;37
4.6;References;38
5;Chapter 3 Chinese Consumers’ Attitudes and Adoption of Online and Mobile Banking;39
5.1;1 New distribution channels and effects on consumer behaviour in the retail banking industry;39
5.2;2 Online and mobile banking in China;40
5.3;3 Consumer attitude and adoption of electronic banking;41
5.3.1;3.1 Factors predetermining consumer attitude and adoption of mbanking;42
5.3.2;3.2 Drivers of online and mobile banking in China;45
5.4;4 The survey;46
5.4.1;4.1 Issues investigated in the study;47
5.4.2;4.2 Study objectives;47
5.4.3;4.3 Users/non-users’ demographics;48
5.4.4;4.4 Factors affecting consumer attitude and adoption of m-banking;49
5.4.5;4.5 Chinese consumers’ attitudes to online and mobile banking;51
5.5;5 Managerial implications;52
5.6;6 Conclusion;54
5.7;References;55
6;Chapter 4 International Patterns in Manufacturing Strategies;57
6.1;1 Introduction;57
6.2;2 Data and the research process;59
6.3;3 Results and analysis;62
6.4;4 Conclusions and summary;68
6.5;References;68
7;Chapter 5 The Term Innovation and its Front End – Is There a Specific Asian View?;70
7.1;1 Background;70
7.2;2 Innovation and innovativeness ;71
7.2.1;2.1 Introduction and history;71
7.2.2;2.2 The term innovation;72
7.2.3;2.3 Innovation in small and big companies;72
7.2.4;2.4 Fuzzy Front End of Innovation;73
7.3;3 Different views on the same issue;78
7.4;4 Future directions;79
7.5;References;79
8;Chapter 6 Beijing International IT R&D Hub;82
8.1;1 Introduction;82
8.2;2. Beijing’s Location Advantage to Establish International IT R& D Hub;84
8.2.1;2.1. Human Capital;85
8.2.2;2.2 Business Environment;86
8.2.3;2.3. Actual Scale of FDI Utilization;86
8.2.4;2.4. Standard of Science and Technology;86
8.2.5;2.5. Degree of Protecting Intellectual Property Right;86
8.3;3 Growth Stage of Beijing International IT R&D Hub;87
8.3.1;3.1. Budding Period;87
8.3.2;3.2. Incubator Period;89
8.3.3;3.3. Development Period;89
8.4;4 Strategy;90
8.4.1;4.1. Model of Brand City Building;91
8.4.2;4.2. Model of Beijing Brand City Building;92
8.4.3;4.3. A key Issue to Build Brand City—Business Environment;93
8.4.4;4.4. Strategy of Establishing Brand City;95
8.5;5 Role of Government;98
8.5.1;5.1. Further Improve the Law System;99
8.5.2;5.2. Strengthen the Supervision on Enterprises;99
8.5.3;5.3 Perfect Agency Service Organizations;99
8.5.4;5.4. Perfect the Service Mechanism for Enterprises;99
8.5.5;5.5. Further to Improve the Urban Infrastructure;100
8.5.6;5.6. Building Favorable Policies to Recruit and Retain Talent;100
8.6;6 Conclusion;100
8.7;References;101
9;Chapter 7 Absorptive Capability, Local Innovation Networks, and International R& D Spillovers;103
9.1;1 Introduction;103
9.2;2 Theoretical Background and Hypotheses ;106
9.2.1;2.1 Theoretical Background;106
9.2.2;2.2 Hypotheses;108
9.3;3 Methodology and data;111
9.3.1;3.1 Model;111
9.3.2;3.2 Data;114
9.4;4 Empirical Results;127
9.4.1;4.1 Determinants of the Performance of Innovation;127
9.4.2;4.2 Building Local Innovation Networks or Relying on International Spillovers?;129
9.5;5 Concluding Remarks;130
9.6;References;132
9.7;Appendix 7.A Selected Industries Representing the Chinese ICT Sector;135
10;Chapter 8 Analyzing Growth of Mobile Telecommunication Services in China;136
10.1;1 Introduction;136
10.2;2 Licensing of Mobile Services in China;138
10.3;3 Factors Affecting Growth of Mobile Services ;140
10.3.1;3.1 Income;140
10.3.2;3.2 Population;140
10.3.3;3.3 Penetration of Fixed Lines;140
10.3.4;3.4 Network Effects;141
10.3.5;3.5 Other Factors;142
10.4;4 Model for Analysing Mobile Penetration;142
10.5;5 Estimation and Analysis;143
10.6;6 Discussions ;144
10.6.1;6.1 Effect of Fixed Lines;144
10.6.2;6.2 The Network Effect;146
10.6.3;6.3 Income and Population Effects;146
10.7;7 Conclusion and Future Research Directions;148
10.8;References;149
11;Chapter 9 Virtual Worlds Success in Mainland;151
11.1;1 Introduction;151
11.2;2 Literature Review ;154
11.2.1;2.1 The Emergence of Virtual Worlds;154
11.2.2;2.2 History of Second Life;155
11.2.3;2.3 History of HiPiHi;156
11.3;3. Theoretical Background: ;157
11.3.1;3.1 Technology Acceptance Model (TAM);157
11.3.2;3.2 Strategies of Virtual Worlds;159
11.4;4 Research Approach;160
11.5;5 Comparison between Second Life and HiPiHi: ;162
11.5.1;5.1 Technology Solution (TS) Comparison;162
11.5.2;5.2 Business Model (BM) Comparison;164
11.5.3;5.3 Game Model (GM) Comparison;165
11.5.4;5.4 Virtual World Culture (VWC) Comparison;167
11.6;6. Discussion;168
11.7;7. Conclusion;171
11.8;References;171
12;Chapter 10 The Role of China in Requirements Research;173
12.1;1 Introduction;173
12.2;2 Research Method;175
12.3;3 Results for All RE Publications;177
12.3.1;3.1 General RE Publication Trends;177
12.3.2;3.2 China’s Role vs. World;178
12.3.3;3.3 China’s Role vs. Other Asian Countries;179
12.3.4;3.4 Continental Trends;186
12.3.5;3.5 Top RE Producing Institutions;188
12.4;4 Results for RE Journal Publications;189
12.4.1;4.1 General RE Journal Publication Trends;189
12.4.2;4.2 China’s Role vs. World;189
12.4.3;4.3 China’s Role vs. Other Asian Countries;191
12.4.4;4.4 Continental Trends;195
12.4.5;4.5 Top RE Journal Producing Institutions;196
12.5;5 Limitations;197
12.6;6 Conclusions and Contributions;198
12.7;References;200
13;Chapter 11 Cultural Characteristics and Effective Business in China;201
13.1;1 The Importance of Cultural Environment in International Business;201
13.1.1;1.2 Cultural Distance;205
13.1.2;1.3 Interpersonal Relations and Negotiation Strategies;208
13.2;2 Consequences of Chinese Cultural Characteristics in Business Strategy in China;209
13.2.1;2.1 “Guanxi” (Personal Connections);213
13.2.2;2.2 “Zhongjian Ren”- The Intermediary;219
13.2.3;2.3 “Mien-tsu”- Face or Social Capital;219
13.3;3 Conclusions;220
13.4;References;222
14;Chapter 12 The Impact of IT on Organizational Forms;225
14.1;1 Information;225
14.2;2 IT-enabled structural variables;225
14.3;3 The e-enabled vertically integrated organizations;227
14.4;4 Virtual organization;229
14.5;5 Discussion;231
15;Chapter 13 Intellectual Capital and Competitive Advantage in the Globalization Context;232
15.1;1 Introduction;233
15.2;2 Theory Development and Research Hypotheses;234
15.3;3 Research Method ;239
15.3.1;3.1 Data Collection;239
15.3.2;3.2 Measures;240
15.3.3;3.3 Unidimensionality, Scale Validity, and Reliability;241
15.4;4.1 The Relationship between Human Capital and Organizational Competitive Advantage;244
15.5;4.2 The Relationship between Structure Capital and Corporation Competitive Advantage;244
15.6;4.3 The Relationship between Intellectual Property Capital and Organizational Competitive Advantage;245
15.7;4.4 The Relationship between Relationship Capital and Company Competitive Advantage;245
15.8;4.5 The Relationship between Firm Age, Environment, Firm size, Tangible Assets and Competitive Advantage in Creative Enterprises;245
15.9;5 Managerial Implications;246
15.10;6 Limitations and Directions for Future Research;248
15.11;References;249
16;Chapter 14 The Innovest Ratings of Chinese Organizations:;253
16.1;1 Introduction;253
16.2;2 Our Study ;254
16.3;3 Analysis and Results;257
16.4;4 The Benchmarking Results;258
16.5;5 Discussion and implications;260
16.6;References;260
17;Chapter 15 Language- divides and Global Inequalities:;262
17.1;1 Introduction;263
17.2;2 The Problems Generated by the ICT;264
17.2.1;2.1 The Linguistic Conflicts;266
17.3;3 A Linguistic Solution;268
17.3.1;3.1 The Strengths and Weaknesses of Chinese Logograph2;269
17.3.2;3.2 The Natural Logograph (NL);272
17.3.3;3.3 The Possible Impacts of NL;274
17.4;4 Conclusion;276
17.5;References;278
18;Chapter 16 Agricultural Informationization in China;279
18.1;1 Background ;279
18.1.1;1.1 Background about Rural China;279
18.1.2;1.2 Background about Agricultural Informationization in China;281
18.2;2 Current Status of Agricultural Informationization in China ;283
18.2.1;2.1 Development Phases of Agricultural Informationization in China;283
18.2.2;2.2 Information Service Models and Technical Models in Rural China;285
18.2.3;2.3 Problems and Challenges for Agricultural Informationization in China;294
18.3;3. Government Police Guidance and Actions ;295
18.3.1;3.1 Government Police Guidance for Agricultural Informationization;295
18.3.2;3.2 Government projects and actions;296
18.4;4 Conclusion;302
18.4.1;4.1 The Coming Five to Ten Years is Crucial for Agricultural Informationization;302
18.4.2;4.2 The Development Direction of Agricultural Informationization;303
18.5;References;304
19;Chapter 17 Mobile Communications Market in China;306
19.1;1 Introduction;306
19.2;2 Industry Level Market Characteristics ;307
19.2.1;2.1 Reorganization and Deregulation of the Telecom Industry;307
19.2.2;2.2 Dual Oligopolistic Market;309
19.3;3 User Level Market Characteristics ;310
19.3.1;3.1 Income Based Market Segments;310
19.3.2;3.2 Lifestyle based Market Segment: High ARPU;311
19.3.3;3.3 Low ARPU Market: Short Messaging Services (SMS) Usage;313
19.3.4;3.3 Preference for Prepayment Price Mechanism: Low ARPU;314
19.4;4 Conclusions;314
19.5;References;315
20;Chapter 18 Logistics and IT Services in China Outsourcing in the Manufacturing Industries;318
20.1;1 Introduction;318
20.2;2 Review of the Literature;319
20.3;3 Methodology and sample;321
20.4;4 Analysis ;324
20.4.1;4.1. Logistic Services Provided by Suppliers;324
20.4.2;4.2. Actions Taken by Suppliers to Meet Customer Needs;325
20.4.3;4.3 Customer Logistics Performance Criteria;330
20.4.4;4.4 Impacts on Supplier Management;333
20.4.5;4.5 Customer Selection Criteria of Suppliers;335
20.4.6;4.6. Difficulties and Challenges for Suppliers;337
20.5;5 Conclusion;338
20.6;References;339
21;Chapter 19 China’s Perspectives on the Development of IT;341
21.1;1 An Overview: IT Development in China over the Past Decade and Current Situations;341
21.1.1;1.1 Legal and regulatory framework;342
21.1.2;1.2 E-government;343
21.1.3;1.3 Telecommunication;346
21.1.4;1.4 IT industry;348
21.1.5;1.5 Internet;350
21.2;2 Current Issues and Problems;350
21.2.1;2.1 The Deficiency of Legal and Regulatory Framework;351
21.2.2;2.2 The Uneven Development of IT development;351
21.2.3;2.3 The Inefficiency of IT Applications;352
21.2.4;2.4 The Problem of Information Security;352
21.2.5;2.5 The Lack of Human Resources in IT Area;353
21.3;3 Government’s Dilemma and Response;353
21.3.1;3.1 Government: E-Government and Others;354
21.3.2;3.3 The Role of Market: Innovation and others;355
21.3.3;3.4 To Improve Social Justice;356
21.4;4 Conclusion;356
21.5;References;357
22;Chapter 20 Electronic Government in China;359
22.1;1 Introduction;359
22.2;2 The Dawn of China’s e-Government;360
22.3;3 Strategies for Advancing China’s e-Government;361
22.4;4 The Status of China’s e-Government;363
22.5;5 Obstacles Facing China’s e-Government Development;365
22.6;6 International Research on e-Government in China;367
22.7;7 Outlook for e-Government in China;369
22.8;References;370
23;Chapter 21 Software Evolution for Evolving China;373
23.1;1 Introduction;373
23.2;2 Background and Basic Concepts;374
23.2.1;2.1 From Software Crisis to Legacy Crisis;374
23.2.2;2.2 Software Evolution;375
23.2.3;2.3 Software Reengineering and Terminology;380
23.3;3 The State of the Art;382
23.3.1;3.1 Research Methods;382
23.3.2;3.2 Two Approaches;383
23.3.3;3.3 Research Domains;384
23.3.4;3.4 Representative Reengineering Environments;386
23.3.5;3.5 Demanding Issues;390
23.4;4 Research of Software Evolution in China;391
23.4.1;4.1 Software Requirement Change and Domain Analysis;391
23.4.2;4.2 Software Architecture Evolution;392
23.4.3;4.3 Runtime Evolution;393
23.4.4;4.4 Software Evolution Process;394
23.4.5;4.5 Software Evolution with Modern Techniques;396
23.4.6;4.6 Data Evolution;398
23.4.7;4.7 Tools Developed in China;398
23.4.8;4.8 Observations;399
23.5;5 Discussion and Recommendations;400
23.6;6 Summary;401
23.7;References;402
24;Chapter 22 E- Commerce in China: Culture and Challenges;406
24.1;1 Overview and Introduction;406
24.2;2 Internet Use and E-Commerce;407
24.3;3 Internet and Web Users in China;408
24.4;4 The Chinese Web Surfer;409
24.5;5 Government;410
24.6;6 Business Issues and E-Commerce in China;411
24.6.1;6.1 Trust, Reputation and Guanxi;411
24.6.2;6.2 Payment Issues;412
24.6.3;6.3 Shipping and Distribution;413
24.7;7 E-Commerce Buying Patterns;414
24.8;8 Chinese Culture and E-Commerce ;416
24.8.1;8.1 Culture;416
24.8.2;8.2 Hoefstede’s Dimensions of Culture;417
24.8.3;8.3 Other Cultural Models and Frameworks;418
24.9;9 Conclusion and Future Trends of E-Commerce in China;420
24.10;References;422
25;Short Bios;425
25.1;Editors;425
25.2;Authors;426
26;Index;435