Pease / Beresford / Walker Developing Human Capital

Using Analytics to Plan and Optimize Your Learning and Development Investments
1. Auflage 2014
ISBN: 978-1-118-91088-7
Verlag: John Wiley & Sons
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 320 Seiten, E-Book

Reihe: SAS Institute Inc

Don't squander your most valuable resource!
Collectively, your workers are your company's most important andmost valuable asset. To make the most of this asset, nothing beatsquantitative performance and investment measurement. Learning andDevelopment is an 80 billion-dollar industry, and every valuableemployee represents a sizable investment on the part of yourcompany. To keep your business moving forward, effective managementof human capital is crucial. It generates plenty of data, and deepanalysis of this data helps you provide feedback and makeadjustments to capitalize on the combined knowledge, skills, andcreativity of your workers. Developing Human Capital: UsingAnalytics to Plan and Optimize Your Learning and DevelopmentInvestments provides a guidebook for collecting, organizing,and analyzing the data surrounding human capital so you can makethe most of your employees' potential.
* Use predictive analysis to optimize human capitalinvestments
* Learn effective study design and alignment
* Get the tools you need for measurement, surveys, andanalysis
* Decide what to measure and how to measure it
* Outline your company's current and future analytics technologyneeds
* Map data sources, and overcome barriers to data collection
Authors Gene Pease, Bonnie Beresford, and Lew Walker providecase studies in which major companies applied human capitalanalytics to guide people decisions, and expand upon the role ofanalytics in Learning and Development. Developing Human Capital:Using Analytics to Plan and Optimize Your Learning and DevelopmentInvestments is an essential guide to 21st century humanresources and management practices, and can keep you fromsquandering your company's most valuable resource.

Autoren/Hrsg.

Pease, Gene

Beresford, Barbara

Walker, Lew

Inhaltsverzeichnis

Foreword
Preface
Acknowledgments
Chapter 1 The New Workforce
Defining the Generations
Projected Gaps as the Generations Shift
Chasing Down Retirement
Changing the Way We Work
Technology
Economy
Globalization
Demographics
Are Virtual Workplaces Here to Stay?
What Can Learning Leaders Do?
Summary
Notes
Chapter 2 The Need for a Strategy
Measurement as an Intentional Process
Continuum of Analytics
Continuum of Learning and Development Analytics
Summary
Notes
Case Study: A Measurement Strategy in Action: Pfizer
Chapter 3 Establishing a Measurement Framework
Measurement Frameworks
Summary
Notes
Chapter 4 Planning for Success
Purpose & Political Will
Skills & Capabilities
Tools &Technology
Data
Taking Inventory: What It Takes
Developing the Plan: Measurement Blueprints
Summary
Case Study: Chrysler Academy: A Culture of Measurement
Chapter 5 Curriculum Alignment
Goal: To Close the Skill Gaps
The Performance Map
How We Learn from High performers
Quantifying the Gap
Aligning and Prioritizing the Curriculum
Beyond Curricula
Summary
Chapter 6 Measurement Alignment
Alignment Wanted
Maps - An Old Idea, a New Application
What is a Measurement Map(TM)?
What does a Measurement Map(TM) Look Like?
Building a Measurement Map
Defining the Data
Summary
Chapter 7 Improving on the Basics
The Basics
Summary
Appendix 7A Using Bloom's Taxonomy
Appendix 7B Guidelines for Creating Multiple Choice Questions
Notes
Case Study: National Grid
Chapter 8 Hard Evidence Using Advanced Analytics
The Quest for Isolated Impact
Causation: What Really Drives Performance?
Isolating the Impact: Improving Levels 4 and 5
A Gentle Guide to the Statistics of Causation
Statistical Modeling and Significance
Isolation and the Analytics Continuum
Summary
Note
Chapter 9 Optimization through Predictive Analytics
Predictive Analytics
How to Optimize Investments
Getting the Data for Optimization
Predictive Analytics - a Learning Game-Changer
Pioneers of Predictive Analytics in HR
Conclusion
Notes
Chapter 10 In Conclusion--Get Started
Note
Bibliography
About the Authors
Index

Über Autor(innen)

GENE PEASE is the founder and CEO of Vestrics (a CapitalAnalytics Company), the leading provider of workforce optimizationsoftware and consulting services. The firm has been recognized withawards from Bersin and Associates, CLO Magazine, CIOReview Magazine, Gartner, and the ROI Institute.
BONNIE BERESFORD, PHD, is the Director ofPerformance Strategy and Design at AMCI Global. While VicePresident at Capital Analytics, Beresford's work has earnedher clients three CLO Magazine - Business Impact awards.
LEW WALKER, SPHR, is the Vice President of HumanResources at AT&T. He serves on the Editorial Board ofCLO Magazine and is a frequent conference speaker.