Poulfelt / Olson Management Consulting Today and Tomorrow

Perspectives and Advice from Leading World Experts
2. Auflage 2017
ISBN: 978-1-317-30058-8
Verlag: CRC Press
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 468 Seiten

This new edition gathers over twenty-five experts to outline the theory behind consulting, providing insight into change processes and management issues in the field. The business of consulting has grown faster than most other businesses, due not only to increased demand by clients, but also from the innovative capabilities of numerous consulting firms as they develop new services.

Divided into six parts, the book introduces students to the consulting industry, addressing the major practice areas, contexts, and implementations of the field. Significant updates detail the effect of economic troubles between 2010 and the present; analyze the market response to consulting in recent years; and provide a more thorough understanding of how consulting is applied in the different areas of a business, such as operations, marketing, and finance. Introductions written by the editors offer further insight into the themes and learning goals of each section, helping readers to recognize the elements of a successful consultation and utilize their new skill set. The text concludes with a look at the future of consulting with regards to ethics standards and how strong manager-client relationships contribute to financial growth. Readers will also learn how the developing field of entrepreneurship creates new economic structures and job opportunities.

Students of business and management will not only learn how to consult, but also gain the skills needed to adapt to and lead organizational change, giving them a competitive edge when they enter the field.

Autoren/Hrsg.

Poulfelt, Flemming

Olson, Thomas H.

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensberatung, Unternehmenssubventionen

Inhaltsverzeichnis

Part I Consulting Industry, Skills and Professionalism

Introduction Thomas H. Olson and Flemming Poulfelt

1) The Changing Global Consulting Industry Flemming Poulfelt, Arvind Bhambri, Larry Greiner

2) Professionalism in Consulting David Maister

3) The Marketing and Selling of Consulting Services Robert Duboff and Peter R. Giulioni

Part II Major Practice Areas in Consulting

Introduction Thomas H. Olson and Flemming Poulfelt

4) Information Technology Consulting Michael A. Mische

5) Strategy and Organization Consulting Adrian J. Slywotzky and David Nadler

6) Trust Based Selling of Consulting Services Charles H. Green

7) Operations Management Consulting Richard Chase, Ravi Kumar, and Peter R. Giulioni

8) Human Resources Management: New Consulting Opportunities Edward Lawler, Susan Mohrman, and Gerald Ledford

Part III Consulting in Different Contexts

Introduction Thomas H. Olson and Flemming Poulfelt

9) Consulting to CEOs and Boards 199 David Nadler and Mark B. Nadler

10) Consulting on the Global Stage Matthew C. Heim

11) Public Sector Consultation Thomas H. Olson

Part IV Implementation in Consulting

Introduction Thomas H. Olson and Flemming Poulfelt

12) Intervention Strategies in Management Consulting Tom Cummings

13) Consulting to Integrate Mergers and Acquisitions Anthony Buono

14) Business Transformation and Innovation Consulting Matthew C. Heim

Part V Managing and Growing the Consulting Firm

Introduction Thomas H. Olson and Flemming Poulfelt

15) Managing Growth Stages in Consulting Firms Larry Greiner

16) High Performance Consulting Firms Jay Lorsch

17) Creating and Sharing Knowledge in Consulting Michael A. Mische

Part VI Looking Ahead at Management Consulting

Introduction Thomas H. Olson and Flemming Poulfelt

18) Ethics and the Trusted Advisor Charles Green

19) Research on Management Consulting Thomas H. Olson and Flemming Poulfelt

Über Autor(innen)

Flemming Poulfelt is Professor of Management and Strategy and Vice Dean at Copenhagen Business School, Denmark.

Thomas H. Olson is Professor of Clinical Management and Organization at University of Southern California, USA.