Sahai / Graupner Web Services in the Enterprise

Concepts, Standards, Solutions, and Management
1. Auflage 2007
ISBN: 978-0-387-27597-0
Verlag: Springer US
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, 312 Seiten

Reihe: Network and Systems Management

Enterprise IT infrastructure is getting increasingly complex. With the increase in complexity has arisen the need to manage it. Management in general can be seen as the process of assuring that a managed entity meets its expectations in a controlled and predictable manner. Examples of managed entities are not only components, entire systems, processes, but also people such as employees, developers, or operators, and entire organizations. Traditional management has addressed some of these issues in varied manner. The emergence of Web services has added a new complexity to the management problem and poses a new set of problems. But it also adds to the mix a set of technologies that will make the task of management simpler. Management of Web services will be critical as businesses come to rely on them as a substantial source of their revenue. The book tries to cover the broad area of web services, the concepts, implications for the enterprise, issues involved in their management and how they are being used for management themselves. The book is intended as a reference for current practice and future directions for web services and their management. The book is directed at: • Computing professionals, academicians and students to learn about the important concepts behind the web services paradigm and how it impacts the enterprise in general and how it affects traditional application, network and system management.

Autoren/Hrsg.

Sahai, Akhil

Graupner, Sven

Inhaltsverzeichnis

1;PREFACE;7
1.1;Acknowledgements;8
2;CONTENTS;9
3;PART I WEB SERVICES AND MANAGEMENT;17
3.1;Chapter 1 INTRODUCTION;18
3.1.1;1. INTRODUCTION;18
3.1.2;2. WEB SERVICES: DEFINITION;18
3.1.3;3. MARKET TRENDS ;19
3.1.4;4. MANAGEMENT OF WEB SERVICES;24
3.1.5;5. SERVICE LIFE CYCLE MANAGEMENT;26
3.1.6;6. WHAT TO EXPECT IN THE BOOK;28
3.2;Chapter 2 OVERVIEW OF WEB SERVICES;30
3.2.1;1. INTRODUCTION TO WEB SERVICES;30
3.2.2;2. THE STATE OF THE ART IN WEB SERVICES;32
3.2.3;3. WEB SERVICES MANAGEMENT;41
3.2.4;4. PLATFORMS FOR WEB SERVICES;53
3.2.5;5. PUTTING IT ALL TOGETHER;56
3.2.6;SUMMARY;60
3.3;Chapter 3 APPLICATION MANAGEMENT AND WEB SERVICES;61
3.3.1;1. INTRODUCTION;61
3.3.2;2. APPLICATION LIFE CYCLE;62
3.3.3;3. PROCESSES IN APPLICATION MANAGEMENT;64
3.3.4;4. ASPECTS IN APPLICATION MANAGEMENT;71
3.3.5;5. MANAGEMENT IN APPLICATION CREATION;76
3.3.6;6. MANAGEMENT IN APPLICATION DEPLOYMENT;78
3.3.7;7. MANAGEMENT DURING APPLICATION OPERATION;80
3.3.8;8. SUMMARY;90
3.4;Chapter 4 ENTERPRISE MANAGEMENT AND WEB SERVICES;91
3.4.1;1. INTRODUCTION;91
3.4.2;2. ENTERPRISE MANAGEMENT SYSTEMS;94
3.4.3;3. INTEGRATED IT SERVICE MANAGEMENT ( ITSM);103
3.4.4;4. MODEL- BASED MANAGEMENT;114
3.4.5;5. SUMMARY;132
4;PART II PERSPECTIVES ON WEB SERVICES MANAGEMENT;133
4.1;Chapter 5 MANAGING WEB SERVICES FROM AN E- BUSINESS PERSPECTIVE;134
4.1.1;1. INTRODUCTION;134
4.1.2;2. THE METHOD OF BALANCED SCORECARDS;136
4.1.3;3. WEB SERVICES AND BUSINESS PROBLEMS;140
4.1.4;4. CUSTOMER LIFE CYCLE;145
4.1.5;5. WEB SERVICES BUSINESS METRICS;146
4.1.6;SUMMARY;169
4.2;Chapter 6 MANAGING APPLICATIONS AND IT INFRASTRUCTURE OF WEB SERVICES;171
4.2.1;1. INTRODUCTION;171
4.2.2;2. LINKING IT INFRASTRUCTURE MANAGEMENT WITH WEB SERVICES;174
4.2.3;3. MANAGING THE APPLICATION INFRASTRUCTURE OF WEB SERVICES;175
4.2.4;4. LINKING INFRASTRUTCURE MANAGEMENT TO WEB SERVICE MANAGEMENT;183
4.2.5;5. NEW DEVELOPMENTS IN IT - INFRASTRUCTURE MANAGEMENT FROM THE WEB SERVICE PERSPECTIVE;189
4.2.6;6. NEW CHALLENGES DRIVING INFRASTRUCTURE MANAGEMENT;193
4.2.7;7. SUMMARY;195
5;PART III THE PRACTICE OF WEB SERVICES MANAGEMENT;196
5.1;Chapter 7 INSTRUMENTATION OF WEB SERVICES;197
5.1.1;1. INTRODUCTION;197
5.1.2;2. INSTRUMENTATION;197
5.1.3;SUMMARY;220
5.2;Chapter 8 MANAGING COMPOSITE WEB SERVICES;221
5.2.1;1. INTRODUCTION;221
5.2.2;2. WEB SERVICE COMPOSITION;222
5.2.3;3. MANAGING WEB SERVICE TO WEB SERVICE INTERACTIONS;223
5.2.4;4. SERVICE LEVEL AGREEMENTS;238
5.2.5;5. SLA MONITORING;248
5.2.6;SUMMARY;252
5.3;Chapter 9 MANAGEMENT USING WEB SERVICES;253
5.3.1;1. INTRODUCTION;253
5.3.2;2. UNIFORM REPRESENTATION THROUGH WEB SERVICES;253
5.3.3;3. ROLE OF MANAGEMENT SYSTEM IN VIRTUALIZED ENVIRONMENT;255
5.3.4;4. ASSUMPTIONS IN LEGACY MANAGEMENT SYSTEMS CHALLENGED BY VIRTUALIZATION;256
5.3.5;5. CONCLUSIONS FOR MANAGEMENT SYSTEMS;259
5.3.6;6. INTERFACE FOR A GENERIC VIRTUALIZATION LAYER;259
5.3.7;7. APPLICATIONS;263
5.3.8;SUMMARY;271
5.4;Appendix WEB SERVICES MANAGEMENT PRODUCTS AND SOLUTIONS;272
5.4.1;1. INTRODUCTION;272
5.4.2;3. TIVOLI MANAGEMENT SUITE;278
5.4.3;4. WEB SERVICE NETWORKS;283
5.4.4;5. CA UNICENTER;285
5.4.5;8. CONFLUENT;289
5.4.6;9. MICROSOFT APPLICATION CENTER;289
5.4.7;10. SERVICE INTEGRITY;291
6;FIGURES;311
7;INDEX;315