Empowering Brands with Customer Integration

Classification, Benefits and Success Factors
1. Auflage 2016
ISBN: 978-3-658-11638-5
Verlag: Springer

Buch, Englisch, 99 Seiten, Paperback, Format (B × H): 148 mm x 210 mm, Gewicht: 1607 g

Reihe: BestMasters

Jörg Sesselmann presents the first comprehensive guide to customer integration from a branding perspective. The author establishes a classification of the vast landscape of co-creation, co-design, co-production, interactive value creation and mass customization and evaluates benefits and success factors for brands. He provides insight into leading case studies from the fast food, apparel and toy industry as well as practical implementation checklists and guidelines. The book provides thought-provoking impulse for marketing, brand management and strategy professionals as well as for researchers, lecturers and students.

Zielgruppe

Research

Autoren/Hrsg.

Sesselmann, Jörg

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Marketing
• Wirtschaftswissenschaften Betriebswirtschaft Bereichsspezifisches Management Kundenbeziehungsmanagement, Kundenpflege

Inhaltsverzeichnis

Basic Principles of Branding and Brand Management.- Classification of Customer Integration.- Analysis of Benefits and Success Factors.- Managerial Implications.

Über Autor(innen)

Jörg Sesselmann, M.A., graduated in International Marketing Management at the Berlin School of Economics of Law and is working as a Brand Strategist at a German branding agency.