Thornton III / Byham / Warr Assessment Centers and Managerial Performance

1. Auflage 2013
ISBN: 978-1-4832-8927-4
Verlag: Elsevier Science & Techn.
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, 458 Seiten, Web PDF

Reihe: Organizational and Occupational Psychology

Assessment Centers and Managerial Performance presents the historical development of multiple assessment procedures with focus on those advances relevant to assessment centers. This book discusses the models of job analysis, the nature of managerial work, work-sampling assessment methods, and the process of human judgment based on the assessment center experience. Organized into 11 chapters, this book begins with an overview of the various methods to describe, evaluate, and predict management effectiveness. This text then describes a number of assessment programs, including the earliest assessment centers. Other chapters consider the five approaches to predicting managerial effectiveness, including psychometric testing, clinical evaluations by psychologists, supervisor's ratings of potentials background interviews, and assessment centers. This book discusses as well the three levels of managerial jobs, namely, supervisory, middle management, and executive. The final chapter deals with the development of standards for assessment center operations. This book is a valuable resource for psychologists.

Autoren/Hrsg.

Thornton III, George C.

Byham, William C.

Warr, Peter

Inhaltsverzeichnis

1;Front Cover;1
2;Assessment Centers and Managerial Performance;4
3;Copyright Page;5
4;Table of Contents;8
5;Preface;12
6;Chapter 1. The Importance of Management Assessment;14
6.1;Problems of Management Assessment;15
6.2;Description of an Assessment Center;16
6.3;The Assessment Process;18
6.4;Judgment Models;20
6.5;Inappropriate Use of the Term Assessment Center;26
6.6;Impact of Evaluation on Managers;28
6.7;Assessment Centers and Equal Employment Opportunity;29
6.8;Orientation of the Book;30
7;Chapter 2. History of Assessment Programs;32
7.1;Common Problems in Assessment Programs;32
7.2;History of Performance Tests;33
7.3;German Selection Programs;36
7.4;British War Office Selection Boards;40
7.5;Military Assessment in Australia and Canada;46
7.6;British Civil Service Selection Board;47
7.7;Harvard Psychological Clinic;50
7.8;Office of Strategic Services;51
7.9;Veterans Administration Clinical Psychology Studies;60
7.10;Other Programs;64
7.11;Recapitulation;67
7.12;The First Industrial Application: AT&T Management Progress Study;68
8;Chapter 3. Approaches to Predicting Managerial Effectiveness;74
8.1;Points of Comparison;75
8.2;A Comparison of Several Industrial Practices;78
8.3;A Model for Identifying Errors of Prediction;98
8.4;Summary;104
9;Chapter 4. The Content of Assessment: Defining the Dimensions of Managerial Success;108
9.1;Three Levels of Managerial Jobs;108
9.2;Dimensions in Assessment Centers;130
9.3;Job Analysis for Assessment;139
9.4;A Model Job Analysis Procedure;145
9.5;Contributions of Assessment Center Research to Understanding Managerial Jobs;150
9.6;Appendix A: Common Managerial Dimensions;151
9.7;Appendix B: Complete Definitions of Several Behavioral Dimensions;153
10;Chapter 5. Assessment Center Exercises and Dimension Ratings;156
10.1;Evaluation of Individual Assessment Techniques;157
10.2;Dimensions Observable in Assessment Exercises;213
10.3;Reliability and Validity of Dimension Ratings;217
10.4;Needed Research;229
10.5;Appendix A: References for Reliability and Validity of Dimension Ratings;230
11;Chapter 6. The Assessment Process;232
11.1;Steps in the Assessment Procedure;233
11.2;Basic Principles in the Assessment Center Process;235
11.3;Discussion of Principles and Related Research;237
11.4;Summary of Methods of Making Predictions;262
12;Chapter 7. Criterion Validity of Overall Assessment Center Judgments;264
12.1;Overview of the Chapter;265
12.2;Review of Research Evidence;265
12.3;Methodological Critique of Validation Research;306
12.4;An Evaluation of Assessment Centers for Various Purposes;314
12.5;Comparisons with Other Methods;319
12.6;Utility;330
12.7;Recapitulation;331
13;Chapter 8. Contributions to Management Development;334
13.1;Improved Selection Results in Better Candidates;336
13.2;Early Identification of Management Talent;336
13.3;Diagnosis of Training Needs;340
13.4;Assessor Training a s a Learning Experience;353
13.5;The Impact of Assessment Center Methodology on the Organization;356
13.6;Can People Be Developed?;357
14;Chapter 9. Unique Uses of Assessment Center Methodology;358
14.1;Assessment Centers as a Research Criterion;359
14.2;Assessment Centers as a Competency Criterion;363
14.3;Career Planning;367
14.4;Nonsupervisory and Nonmanagement Assessment Center Programs;371
14.5;Nontraditional Management Assessment Centers;376
14.6;Conclusion;382
15;Chapter 10. Assessment Centers and the Courts;384
15.1;Research Support;386
15.2;Court Cases;394
15.3;Assessment Centers in the EEOC;400
15.4;Assessment Center Standards;401
15.5;Prospects for the Future;402
16;Chapter 11. Past, Present, and Future;404
16.1;The Past: What Has Been Learned;404
16.2;The Present: Issues Being Faced;410
16.3;The Future: Research Needs;418
17;References;428
18;Author Index;460
19;Subject Index;468