Buch, Englisch, 147 Seiten, Format (B × H): 152 mm x 229 mm, Gewicht: 218 g
3rd Generation Knowledge Management and Beyond
Buch, Englisch, 147 Seiten, Format (B × H): 152 mm x 229 mm, Gewicht: 218 g
ISBN: 978-1-4398-8235-1
Verlag: CRC Press
Written by an expert with more than 30 years of hands-on work as a consultant and educator, Managing Organizational Knowledge: 3rd Generation Knowledge Management and Beyond provides a clear, repeatable strategy for capturing organizational knowledge. It does so by first exploring the fundamental concepts that have emerged from the new discipline of Knowledge Management (KM) over the past ten years. It then provides several breakthroughs including:
A fresh, practical definition of KM
A definition of organizational knowledge based on data, information, and decision making
A proven strategy and templates for creating an inventory of significant organizational knowledge
A new, integrated KIPPAR Model that defines how to create a sustainable KM environment
A strategy where naturally occurring projects are routinely mined for contributions to an organization’s pool of intellectual assets
A series of implementation strategies for launching a KM initiative
So what makes this book different? What makes it worth reading? It provides a new perspective on KM, addressing the discipline from the perspective of a major organization; much of the previous writings in this area confuse individual knowledge with organizational knowledge. The author, Chuck Tryon, has been a consultant for major corporations since the early 1980s and has created tangible, innovative processes to help capture vital organizational knowledge, which has given him insight into the significant management challenges facing 21st century organizations—how to capture, transfer, and share meaningful knowledge that is vital to their survival. Communicating fresh concepts in this emerging field, the book distills this knowledge and helps you see where KM can take you in the future.
Zielgruppe
Knowledge Managers, Information Technologists, Industrial Engineers, Business Analysts, Executive Managers, Psychologists, Project Management, Data Managers, Product Engineers, Process Improvement professionals, healthcare professionals, mechanical engineers, chemical engineers, civil engineers, computer engineers, human resource professionals, and students of related fields.
Autoren/Hrsg.
Weitere Infos & Material
Knowledge as an Asset—Really?
The New Realities of Knowledge Management
The Growing Knowledge Gap
Knowledge Opportunities
Return on Investment
A Call to Action
KM Beliefs
Knowledge Sharing and Reuse
Learning Organization
Best Practices
Communities of Practice
Conclusion
KM Processes
Knowledge Discovery
Knowledge Capture
Knowledge Organization
Knowledge Use
Knowledge Transfer
Knowledge Retention
Conclusion
Defining Organizational Knowledge
Knowledge Categories
Explicit, Tacit, and Implicit Knowledge
Knowledge Characteristics
Why Bother?
Conclusion
Recognizing Organizational Knowledge
Data
Information
Decision Making
Conclusion
The Knowledge Retention Policy—Level One
General Management Statement
Knowledge Asset Inventory
Knowledge Areas
Knowledge Topics
Knowledge Expert
Organizational Importance
Transfer Status
Knowledge Transfer Mechanisms
KTP Activities
Conclusion
The Knowledge Retention Policy—Level Two
Documentation
Training
Apprenticeships
Mentoring/Coaching
Cross-Training
Communications
Conclusion
A Model for Managing Organizational Knowledge
KIPPAR Model
The Knowledge Inventory
The Artifacts Pillar
The Processes Pillar
The Projects Pillar
Repository Products
KM Or ECM
Conclusion
Implementation Strategies
KM Initiation Activities
KM Operational Activities
Conclusion
Knowledge Management Solutions
Functionality
Usability
Personalized Knowledge Apps
Organizational Portals
Project Portals
Conclusion
Appendix A: KM Vision Statement
Appendix B: KRP—General Management Statement
Appendix C: KRP—Intellectual Assets Inventory
Appendix D: KRP—Knowledge Transfer Details
Index