Introduction to Hospitality and Tourism Management

A Contemporary Approach
1. Auflage 2025
ISBN: 978-1-3986-2227-2
Verlag: Kogan Page

Buch, Englisch, 352 Seiten, Format (B × H): 175 mm x 250 mm, Gewicht: 937 g

Combining critical theory with real-world insights, Introduction to Hospitality and Tourismprovides a modern, inclusive approach to the hospitality and tourism industry. Introduction to Hospitality and Tourism offers a practical overview for undergraduate students to understand key facets of the hospitality, tourism and events industry, including food and beverage management, hotel and lodging management, the recreation and leisure industry, and travel and transport. As the industry rapidly evolves with significant shifts in demographics, technology and global interconnectedness, this book prepares students to navigate these changes in their future careers by providing a solid foundation in core principles while highlighting the importance of embracing diversity and innovation. This book includes practice advice from leading hospitality and tourism professionals alongside global real-world examples from Hilton, Marriott, Sodexo and UN Tourism. Each chapter has in-text learning features such as chapter summaries, learning outcomes, scenario-based learning exercises, real-world examples and reflective questions to help students apply hospitality and tourism industry theory to practice. It is supported by online resources of PowerPoint slides, videos and additional reflective questions and real-world examples. Introduction to Hospitality and Tourism is ideal for undergraduate students taking introductory level modules in Tourism and Hospitality Management.

Autoren/Hrsg.

Turpin, Annemarie

Fachgebiete

• Technische Wissenschaften Sonstige Technologien | Angewandte Technik Hotel und Gastronomie 
• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Dienstleistungssektor & Branchen Tourismuswirtschaft, Gastgewerbe

Inhaltsverzeichnis

• • Chapter - 01: Introduction to Hospitality and Tourism;
  • Chapter - 02: The Core of Hospitality: Human Interaction, Connectivity and Service;
  • Chapter - 03: Cultural Diversity and Intersectionality in Hospitality and Tourism;
  • Chapter - 04: Representation in Hospitality and Tourism;
  • Chapter - 05: Core Business Functions in Hospitality and Tourism;
  • Chapter - 06: Career Exploration in Hospitality and Tourism
  • Chapter - 07: Managed Services in Hospitality and Tourism;
  • Chapter - 08: Events Industry;
  • Chapter - 09: Tourism Industry;
  • Chapter - 10;: Resilience in the Hospitality and Tourism Industry;
  • Chapter - 11: Lodging Industry;
  • Chapter - 12: Food and Beverage Industry;
  • Chapter - 13: Travel and Transportation Industry;
  • Chapter - 14: Entertainment and Recreation Industry;
  • Chapter - 15: Wellness and Health Industry

Über Autor(innen)

Turpin, Annemarie
Annemarie M. Turpin is a Clinical Assistant Professor and Director of the Hospitality Management Advisory Board at The Ohio State University, USA. With over three decades of industry experience, she has held leadership roles with Marriott and Starwood Hotels & Resorts, including in general management, hotel operations, training and development. She has been recognized as General Manager of the Year by the Ohio Hotel and Lodging Association and Fairfield Inn by Marriott.

Annemarie M Turpin is a Clinical Assistant Professor and Director of the Hospitality Management Advisory Board at The Ohio State University, USA. With nearly two decades of industry experience, she has held leadership roles with Marriott and Starwood Hotels & Resorts, including in general management, hotel operations, training and development. She has been recognized as General Manager of the Year by the Ohio Hotel and Lodging Association and Fairfield Inn by Marriott.