Westner IS Offshoring

Essays on Project Suitability and Success
2010
ISBN: 978-3-8349-8407-4
Verlag: Betriebswirtschaftlicher Verlag Gabler
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, Band 73, 295 Seiten, eBook

Reihe: ebs-Forschung, Schriftenreihe der EUROPEAN BUSINESS SCHOOL Schloß Reichartshausen

Markus Westner examines the IS offshoring phenomenon from the perspective of German companies. Based on interviews with industry experts, he identifies evaluation criteria for selecting projects for offshoring, and examines determinants of IS offshore project success in German companies based on a statistical analysis of 304 projects using structural equation modeling.

Markus K. Westner earned his doctoral degree from the European Business School under Prof. Dr. Susanne Strahringer's chairmanship. He lives in Munich and works for an international management consultancy based in Boston.

Zielgruppe

Research

Autoren/Hrsg.

Westner, Markus

Weitere Mitwirkende

Strahringer, Prof. Dr. Susanne

Inhaltsverzeichnis

1;Foreword;6
2;Preface;7
3;Table of Contents;8
4;Introduction;10
5;IS Offshoring: A Systematic Review of the Literature*;12
6;Table of Contents;14
7;Figures and Tables;16
8;A Introductions;18
8.1;A.1 Background and Motivation;18
8.2;A.2 Paper Structure;19
9;B Conceptualization of IS Offshoring;20
9.1;B.1 Definition;20
9.2;B.2 Relation to IS Outsourcing;22
9.3;B.3 History and Current Development;23
10;C Methodology;25
10.1;C.1 Review Approach Overview;25
10.2;C.2 Literature Retrieval;25
10.3;C.3 Literature Item Exclusion;27
10.4;C.4 Literature Categorization Framework;28
10.5;C.5 Research Validity;32
11;D Results;34
11.1;D.1 Selection of Relevant Literature;34
11.2;D.2 Descriptive Analysis of Relevant Literature;34
11.3;D.3 Findings along IS Offshoring Stages;38
12;E Discussion of Findings and Implications for Future Research;57
12.1;E.1 Research Design;57
12.2;E.2 IS offshoring Stages;57
13;F Conclusions;59
14;Appendix;60
14.1;Literature Categorization;60
15;Annotated Bibliography;63
16;References;71
17;Offshore Suitability: Criteria for Selecting IS Applications or Projects for Offshoring*;76
18;Table of Contents;78
19;Figures and Tables;80
20;A Introductions;81
20.1;A.1 Background and Motivation;81
20.2;A.2 Research Questions;82
20.3;A.3 Research Focus;82
20.4;A.4 Paper Structure;83
21;B Theoretical Frame and Prior Research;84
21.1;B.1 Theory-Derived Selection Criteria;84
21.2;B.2 Prior Research on Selection Criteria;87
21.3;B.3 IS Offshoring Expertise Frameworks;89
22;C Methodology;93
22.1;C.1 Research Approach;93
22.2;C.2 Research Design;93
23;D Data Collection;95
23.1;D.1 Expert Interviews and Case Samples;95
23.2;D.2 Survey;97
24;E Analysis;99
24.1;E.1 Expert Panel;99
24.2;E.2 Selection Criteria;101
24.3;E.3 Comparison with Prior Research on Selection Criteria;107
24.4;E.4 Comparison with Theoretical Views;109
24.5;E.5 Criteria Contribution to Offshoring Success;111
24.6;E.6 Criteria Importance in Relation to Offshoring Expertise;113
25;F Conclusions;120
25.1;F.1 Main Contributions;120
25.2;F.2 Limitations;121
25.3;F.3 Opportunities for Future Research;122
26;Appendix;123
26.1;Literature-Derived Offshore Selection Criteria;123
26.2;Company Lists;124
26.3;Cover Letter as Used in XING;130
26.4;Characteristics of All Interviewed Experts in Comparison to the Subset of Ex-perts who Answered Research Phase Two’s Survey;131
26.5;Interview Guideline;132
26.6;List of Interviewed Experts and Corresponding Companies;133
26.7;Survey;135
26.8;Variable Naming;139
26.9;Descriptive Statistics;140
27;References;143
28;Determinants of Success in IS Offshoring Projects*;147
29;Table of Contents;149
30;Figures and Tables;152
31;A Introductions;156
31.1;A.1 Background and Motivation;156
31.2;A.2 Research Questions;157
31.3;A.3 Research Focus;158
31.4;A.4 Paper Structure;158
32;B Theoretical Foundations;159
32.1;B.1 IS Offshoring Implementation Process;159
32.2;B.2 Reference Theories for Success Determinants3;161
33;C Research Model;162
33.1;C.1 Overview;162
33.2;C.2 Offshore Project Success;162
33.3;C.3 Exogenous Determinants of Offshore Project Success;163
33.4;C.4 Endogenous Determinants of Offshore Project Success;165
34;D Methodology;169
34.1;D.1 Research Approach;169
34.2;D.2 Research Design;169
34.3;D.3 Measurement Instrument;169
34.4;D.4 Statistical Procedures;177
35;E Data Collection;179
35.1;E.1 Data Source;179
35.2;E.2 Response Rate;180
36;F Analyses and Results;182
36.1;F.1 Response Structure;182
36.2;F.2 Descriptive Analyses;184
36.3;F.3 Offshore Project Success Analyses of Variances;205
36.4;F.4 Structural Equation Model Analysis;229
37;G Discussion of Results;250
37.1;G.1 Exogenous Determinants of Offshore Project Success;250
37.2;G.2 Endogenous Determinants of Offshore Project Success;252
38;H Conclusions;254
38.1;H.1 Contributions;254
38.2;H.2 Managerial Implications;254
38.3;H.3 Limitations;255
38.4;H.4 Directions for Future Research;255
39;Appendix;257
39.1;Test of Normality;257
39.2;Test for Differences between Early and Late Responders;258
39.3;E-Mail Text: First Contact Round;259
39.4;E-Mail Text: Reminder Round;260
39.5;Survey Instrument;261
39.6;Classification: Near- and Offshore Countries;274
39.7;Pre-Test of Research Model;275
39.8;Analyses of Mediating and Moderating Effects between Constructs PROKNW and ACHKNW;295
39.9;Cross-Loadings of Constructs;296
40;References;297

IS Offshoring Literature Review; Criteria for Selecting IS Projects for Offshoring; Determinants of Success in IS Offshoring Projects

Über Autor(innen)

Markus K. Westner earned his doctoral degree from the European Business School under Prof. Dr. Susanne Strahringer’s chairmanship. He lives in Munich and works for an international management consultancy based in Boston.