Interpersonal Conflict ISE

11. Auflage 2021
ISBN: 978-1-265-74191-4
Verlag: Open University Press

Buch, Englisch, Format (B × H): 252 mm x 257 mm, Gewicht: 612 g

Interpersonal Conflict 11e examines the central issues that inform conflict and, in turn, make readers’ personal and professional lives challenging and fascinating. With new cases and applications that reflect cultural changes that shape the ways people move through conflict, this new edition invites readers to reflect on, and better understand, conflict as it pertains to the unique vantage points of their lived experience.

Autoren/Hrsg.

Hocker, Joyce

Berry, Keith

Wilmot, William

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Betriebswirtschaft: Theorie & Allgemeines

Inhaltsverzeichnis

Part One: Conflict Components
Chapter 1: The Nature of Conflict
Chapter 2: Perspective on Conflict
Chapter 3: Interests and Goals
Chapter 4: Power: The Structure of Conflict
Chapter 5: Conflict Styles
Chapter 6: Emotions in Conflict

Part Two: Special Applications
Chapter 7: Analyzing Conflict
Chapter 8: Bullying
Chapter 9: Interpersonal Negotiation
Chapter 10: Reconciliation and Forgiveness

Über Autor(innen)

Hocker, Joyce
Joyce L. Hocker, a practicing family mediator and conflict manager, is a psychotherapist in Missoula, Montana.

Wilmot, William
William Wilmot is Professor of Communication at the University of Montana and is a practicing organizational mediator and conflict manager.