Persson The Practice of Enterprise Modeling

Second IFIP WG 8.1 Working Conference, PoEM 2009, Stockholm, Sweden, November 18-19, 2009, Proceedings
1. Auflage 2009
ISBN: 978-3-642-05352-8
Verlag: Springer
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 268 Seiten

This volume constitutes the proceedings of the Second IFIP WG 8.1 Working Conference on the Practice of Enterprise Modeling, which took place in Stockholm, Sweden, during November 18-19, 2009. The conference series constitutes a dedicated forum where practice of Enterprise Modeling (EM) is addressed by bringing together researchers, users, and practitioners in order to develop a better understanding of the subject, and to improve the practice of EM, as well as to share knowledge and experience. The 17 papers presented were carefully reviewed and selected from 41 submissions. The topics covered are experiences in EM, the process of modeling, EM in information systems development, model quality and reuse, enterprise modeling for service modeling, and new ventures in enterprise modeling.

Autoren/Hrsg.

Persson, Anne

Inhaltsverzeichnis

1;Preface;5
2;Organization;7
3;Table of Contents;9
4;Keynotes;9
4.1;To Make Modeling a Natural Tool in Business Development We Need to Stop Talking about Modeling;11
4.1.1;Background;11
4.1.2;Business Development and Models;11
4.1.3;The Proof of the Pudding Is in the Eating;12
4.2;Enterprise Modeling – What We Have Learned, and What We Have Not;13
4.2.1;Background;13
4.2.2;Lessons Learned;13
4.2.3;Future Directions;15
4.2.4;References;16
5;Experiences in Enterprise Modeling;9
5.1;Information Demand Context Modelling for Improved Information Flow: Experiences and Practices;18
5.1.1;Introduction;18
5.1.2;The Constituent of Information Demand;19
5.1.3;Industrial Application Cases;20
5.1.4;Practices of Information Demand Modelling;21
5.1.4.1;Common Problems Related to Information Demand;22
5.1.4.2;Information Demand Modelling;23
5.1.5;Reflections and Discussion;27
5.1.5.1;Methods Supporting Action;27
5.1.5.2;Validity of Practices from EM;29
5.1.6;Summary and Future Work;31
5.1.7;References;31
5.2;The Common Model of an Enterprise’s Value Objects, Presented in Relevant Business Views;33
5.2.1;Introduction;33
5.2.1.1;Work Procedure for the Effort;35
5.2.1.2;Organization of the Paper;36
5.2.2;The Cases;36
5.2.2.1;Case 1 - Matching Revenue to Cost of the Products;36
5.2.2.2;Case 2 - A Portal Business Start-Up during the Dot-Com Era;39
5.2.2.3;Case 3 - A Large Manufacturer of Vehicles (Common Object Model);41
5.2.2.4;Case 4 – A Large Manufacturer of Vehicles (Service Market View of Corporate Common Object Model);43
5.2.3;Experiences;44
5.2.3.1;Deliverables Case #1;44
5.2.3.2;Deliverable Case #2;44
5.2.3.3;Deliverable Case #3;44
5.2.3.4;Deliverable Case #4;45
5.2.4;Conclusions and Future Work;45
5.2.5;References;47
5.3;On the Use of i* for Architecting Hybrid Systems: A Method and an Evaluation Report;48
5.3.1;Introduction;48
5.3.2;The Experience;49
5.3.2.1;The ETAPATELECOM Case;49
5.3.2.2;The Cuenca Airport Case;49
5.3.3;The DHARMA Method;50
5.3.4;The i* Framework from the Stakeholder Point of View;52
5.3.4.1;Initial Modeling;52
5.3.4.2;The Model as a Communication Mean;55
5.3.5;The i* Framework from the Modeler Point of View;56
5.3.5.1;Drawing of the Diagram;56
5.3.5.2;Reusability;56
5.3.5.3;DHARMA-Related Lessons Learned;59
5.3.6;Conclusions and Future Work;61
5.3.7;References;62
6;The Process of Modeling;9
6.1;Interactions, Goals and Rules in a Collaborative Modelling Session;64
6.1.1;Introduction;64
6.1.2;Analytical Setup;66
6.1.2.1;Research Questions;66
6.1.2.2;General Set-Up of the Study;66
6.1.3;Framework and Concepts;69
6.1.4;Findings;71
6.1.4.1;Categorization of the Speech-Acts;72
6.1.4.2;Categorization of Topics of Interactions;73
6.1.4.3;Rules and Goals;73
6.1.4.4;Overall Findings and Observations;74
6.1.4.5;Comparison with Existing Frameworks;75
6.1.5;Conclusions and Further Research;77
6.1.6;References;77
6.2;Evaluating Modeling Sessions Using the Analytic Hierarchy Process;79
6.2.1;Introduction;79
6.2.2;Modeling Process Evaluation Framework;80
6.2.3;Research Setup: Case Study Scenario;81
6.2.4;Proposed Evaluation Method: AHP Method;84
6.2.4.1;Analytic Hierarchy Process Methodology;84
6.2.4.2;Structural Decomposition Step;84
6.2.4.3;Pairwise Comparison - Comparison Scale;85
6.2.4.4;Pairwise Comparison - Forming a Comparative Matrix;87
6.2.4.5;Relative Weight Estimation - Eigenvector Method;88
6.2.4.6;Consistency Check;89
6.2.4.7;Synthesizing - Overall Rating and Ranking;90
6.2.5;Related Work;91
6.2.6;Conclusion and Future Work;92
6.2.7;References;92
6.3;A Goal–Oriented Approach for Business Process Improvement Using Process Warehouse Data;94
6.3.1;Introduction;94
6.3.2;Related Work;95
6.3.3;Process Design Framework;96
6.3.4;Case Study;97
6.3.5;A Decision Relationship Model for Process Improvement;98
6.3.6;Using DRM for Process Improvement;100
6.3.7;Application of DRM for Process Improvement: A Case Study;103
6.3.8;Conclusion;106
6.3.9;References;106
7;Enterprise Modeling in Information Systems Development;9
7.1;From i* Requirements Models to Conceptual Models of a Model Driven Development Process;109
7.1.1;Introduction;109
7.1.2;Background;110
7.1.2.1;The Case Study;110
7.1.2.2;The i* Goal-Oriented Requirements Framework Overview;111
7.1.2.3;The OO-Method Model-Driven Development Approach Overview;112
7.1.3;From i* Requirements Models to Conceptual Models;114
7.1.3.1;The i* Model´s Analysis;115
7.1.3.2;The Transformation Guidelines;116
7.1.3.3;Discussion;120
7.1.4;Related Works;122
7.1.5;Conclusions and Future Works;122
7.1.6;References;123
7.2;A Combined Framework for Development of Business Process Support Systems;125
7.2.1;Introduction;125
7.2.2;Related Work;126
7.2.3;Business Process Characterizing Model (BPCM);128
7.2.4;The Combined Framework;130
7.2.4.1;Business Process Characterizing Model;131
7.2.4.2;Goal Model;131
7.2.4.3;Process Model;132
7.2.4.4;Executable Model;132
7.2.5;Ideas to Guide Process Modeling Based on a BPCM;133
7.2.6;Exemplar;134
7.2.7;Discussion;136
7.2.7.1;Lessons Learnt from the Exemplar;136
7.2.7.2;From a BPMN Process Model to IT System;137
7.2.7.3;BPCM Related Issues and Future Work;137
7.2.8;References;137
7.3;Towards Better Fitting Data Warehouse Systems;140
7.3.1;Introduction;140
7.3.2;DW in the Organizational Context;141
7.3.2.1;The Goal-Decision-Information (GDI) Model;141
7.3.2.2;Eliciting Information;143
7.3.2.3;Information Identifier;148
7.3.2.4;Sub Decision Identifier;149
7.3.3;Impact: Comparison;151
7.3.4;Conclusion;153
7.3.5;References;153
8;Model Quality and Reuse;10
8.1;Evaluating Goal Achievement in Enterprise Modeling – An Interactive Procedure and Experiences;155
8.1.1;Introduction;155
8.1.2;Modeling and Analysis with Goal- and Agent-Oriented Models: A Sample Methodology;157
8.1.3;A Qualitative, Interactive Evaluation Procedure for the i* Framework;160
8.1.4;Experience from Case Studies;164
8.1.5;Experimental Results;165
8.1.6;Related Work;167
8.1.7;Discussion, Conclusions, and Future Work;167
8.1.8;References;169
8.2;The Impact of Secondary Notation on Process Model Understanding;171
8.2.1;Introduction;171
8.2.2;Graphical Layout and Understanding;172
8.2.3;Modeling Expertise and Understanding;175
8.2.4;Propositions;178
8.2.5;Experimental Setup;181
8.2.5.1;Stimulus;181
8.2.5.2;Comprehension Performance;181
8.2.5.3;Potential Interactions;182
8.2.6;Conclusion;183
8.2.7;References;183
8.3;Towards Cross Language Process Model Reuse – A Language Independent Representation of Process Models;186
8.3.1;Introduction;186
8.3.2;Research Approach;187
8.3.3;Process Description for Storing Business Processes;188
8.3.3.1;Generic Metamodel for Business Processes;189
8.3.3.2;A Generic Process Description;190
8.3.4;Matching Process Modeling Languages to the Generic Metamodel;191
8.3.5;Generic Data Model for Process Description DB;192
8.3.5.1;On Using the Generic Data Model;194
8.3.5.2;Generating Process Model from Process Description DB: An Example;196
8.3.6;Discussion and Conclusions;198
8.3.7;References;198
9;Enterprise Modeling for Service Modeling;10
9.1;Service–Driven Information Systems Evolution: Handling Integrity Constraints Consistency;201
9.1.1;Introduction;201
9.1.2;Information System Service;202
9.1.3;Defining ISS Overlap and Inconsistency;204
9.1.4;Handling Integrity Constraints Consistency;207
9.1.4.1;Integrity Constraints Overlap Situations;207
9.1.4.2;Method Chunks for Integrity Constraints Consistency Handling;208
9.1.5;Evaluating Integrity Constraints Consistency Handling Impact;211
9.1.5.1;Service Evolution Indicators;211
9.1.5.2;Applying the Indicators;213
9.1.6;Conclusion;214
9.1.7;References;215
9.2;Socio-instrumental Service Modelling: An Inquiry on e-Services for Tax Declarations;217
9.2.1;Introduction;217
9.2.2;Research Approach;218
9.2.3;Some Fundamentals of Socio-instrumental Pragmatism;219
9.2.4;Socio-instrumental Service Modelling: A Taxation Case Study;221
9.2.4.1;Service Interaction Modelling;221
9.2.4.2;Contextual Service Definition;224
9.2.4.3;Service Pattern Analysis;225
9.2.5;A Socio-instrumental Understanding of Services and Co-services;228
9.2.6;Conclusions;230
9.2.7;References;230
10;New Ventures in Enterprise Modeling;10
10.1;A Game Prototype for Basic Process Model Elicitation;232
10.1.1;Introduction;232
10.1.2;Utilitarian Idea behind the Game;234
10.1.3;The Game;236
10.1.3.1;Game Components;239
10.1.3.2;Game Mechanics;239
10.1.3.3;Game Rules: Goals, Assignments; End Condition;240
10.1.3.4;Game Rules: Score System;240
10.1.3.5;After the Game: Deriving a BMPN Diagram;240
10.1.4;Development and Evaluation;241
10.1.5;Lessons Learned;242
10.1.5.1;What Went Well;243
10.1.5.2;What Went Not So Well;244
10.1.6;Conclusions and Further Research;244
10.1.7;References;245
10.2;Enterprise Models as Data;247
10.2.1;Introduction;247
10.2.2;On the Notion of Information;247
10.2.3;Three Roles of EM;248
10.2.4;A Simplified Model of Use of EM;250
10.2.5;Difficulties in Obtaining Information from EM;251
10.2.6;Conclusions;252
10.2.7;References;253
10.3;The IT-Socket: Model-Based Realisation of the Business and IT Alignment Framework;255
10.3.1;Introduction;255
10.3.2;Idea and Definition of the IT-Socket;256
10.3.2.1;Related Work;257
10.3.2.2;The Analysis of the IT-Socket;258
10.3.3;The Model-Based Realization of the IT-Socket;260
10.3.3.1;The Six Elements of the IT-Socket;260
10.3.3.2;The Semantic within the IT-Socket;262
10.3.4;Conclusion;264
10.3.5;References;265
11;Author Index;268