Introduction to Hospitality Management

1. Auflage 2021
ISBN: 978-1-119-32627-4
Verlag: Wiley

Buch, Englisch, 432 Seiten, Format (B × H): 216 mm x 278 mm, Gewicht: 1016 g

The hospitality industry's rapid evolution provides career-seekers with tremendous opportunity–and unique challenges. Changes in the global economy, rising interest in ecotourism, the influence of internet commerce, and myriad other trends contribute to the dynamic nature of this exciting field. Introduction to Hospitality Management presents a thorough overview of historical perspectives, current trends, and real-world practices. Coverage of bar and restaurant management, hotel and lodging operations, travel and tourism, and much more gives students a comprehensive survey of this rewarding field.

Focusing on practicality, this text presents real-world examples of traditional methods alongside insightful discussions surrounding changes in consumer demands and key issues affecting the industry. The industry’s multifaceted nature lends itself to broad exploration, and this text provides clear guidance through topics related to foodservice operation, convention management, meeting planning, casino and gaming management, leadership and staffing, financial and business models, and promotion and marketing. Emphasis on career planning and job placement strategies give students a head start in charting their future in hospitality.

Autoren/Hrsg.

Reynolds, Dennis R

Rahman, Imran

Barrows, Clayton W

Fachgebiete

• Wirtschaftswissenschaften Wirtschaftssektoren & Branchen Dienstleistungssektor & Branchen Tourismuswirtschaft, Gastgewerbe
• Sozialwissenschaften Sport | Tourismus | Freizeit Tourismus & Reise Tourismus & Reise: Ökonomie, Ökologie
• Technische Wissenschaften Sonstige Technologien | Angewandte Technik Hotel und Gastronomie 

Inhaltsverzeichnis

Preface vii

Acknowledgments xi

About the Authors xiii

Part I The Hospitality Industry

1 The Hospitality Industry and You 3

2 Growth and Change in the Hospitality Industry 35

Part II Foodservice

3 The Foodservice Industry 63

4 Restaurant Operations 78

5 Onsite Foodservice 97

6 Beverage Management 125

Part III Lodging

7 The Lodging Industry 147

8 Hotel and Lodging Operations 173

9 Food and Beverages in Hotels 207

Part IV Tourism

10 The Tourism Industry 233

11 Destinations: Tourism Generators 262

12 Event Management 296

Part V Management

13 Accounting 331

14 Human Resources 349

15 Service Management 371

16 Leadership and Management 388

Index I-1

Über Autor(innen)

Dr. Dennis Reynolds is Dean of the University of Houston Conrad N. Hilton College of Hotel and Restaurant Management. Ranked 15th among the world's most prolific hospitality management authors, Professor Reynolds has authored or co-authored more than 100 articles and six textbooks.

Dr. Imran Rahman is Associate Professor in the Department of Nutrition, Dietetics, and Hospitality Management in the College of Human Sciences at Auburn University. He was recently appointed to the prestigious Mike & Leann Rowe Endowed Professorship in International Studies.

Dr. Clayton W. Barrows is Professor and Interim Chair of Hospitality Management in the Peter T. Paul College of Business and Economics at the University of New Hampshire, where he teaches classes in hospitality management with an emphasis on private club management. He has worked in the hospitality industry and in hospitality education in the United States and Canada for over 30 years.