Rocha-Lona / Garza-Reyes / Kumar Building Quality Management Systems

Selecting the Right Methods and Tools
1. Auflage 2013
ISBN: 978-1-4665-6500-5
Verlag: Taylor & Francis
Format: PDF
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)

E-Book, Englisch, 202 Seiten

This book discusses the most well-known excellence models, methods, and tools to foster quality management, including how to develop abilities in order to identify core operational and support processes to set a strategic agenda for quality management projects. It discusses building the Quality Management Systems (QMS) based on two important organizational elements: needs and resources. With a clear focus on business performance and a process management, provides the basis for creating a quality management-culture, and can help professionals and organizations to succeed in becoming a world-class organization.

Autoren/Hrsg.

Rocha-Lona, Luis

Garza-Reyes, Jose Arturo

Kumar, Vikas

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Management Qualitätsmanagement, Qualitätssicherung (QS), Total Quality Management (TQM)

Inhaltsverzeichnis

Understanding Quality Management Systems. Business Excellence Models, Standards, Methods, and Tools. Process Management. Quality Management Systems’ Diagnostic. Strategic Quality Planning. Building the QMS by Selecting the Right Methods and Tools. QMS Implementation. QMS Evaluation. Beyond QMS.