E-Book, Englisch, 192 Seiten
Stone Increasing Effectiveness
Erscheinungsjahr 2014
ISBN: 978-1-317-82708-5
Verlag: CRC Press
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
A Guide to Quality Management
E-Book, Englisch, 192 Seiten
ISBN: 978-1-317-82708-5
Verlag: CRC Press
Format: EPUB
Kopierschutz: Adobe DRM (»Systemvoraussetzungen)
The management of quality has emerged as the key development issue for education in the 1990s and beyond. In the context of education, quality is an ellusive concept and difficult to define. This text offers practical ideas and suggestions from which the reader can choose to meet their own particular needs in a field where there are seemingly an infinite number of possible approaches.
Autoren/Hrsg.
Weitere Infos & Material
Definitions of quality; selecting an approach; external quality awards; total quality management; getting started; management and staff; communications; processes and proceedings; teaching and learning; targets and standards; customer satisfaction surveys; review and self-assessment; assuring quality in franchising.