Buch, Englisch, 140 Seiten, Format (B × H): 138 mm x 216 mm
Unpacking Emotion and Coping through Memorials
Buch, Englisch, 140 Seiten, Format (B × H): 138 mm x 216 mm
Reihe: Routledge Focus on Communication Studies
ISBN: 978-1-032-90627-0
Verlag: Taylor & Francis Ltd
This book unpacks the role of memorials as artifacts of post-crisis communication.
Drawing on real-life cases from around the world, this book exemplifies how emotion affects crisis communication and how memorials could be used to help people cope with the trauma of a crisis. Situating crisis communication in the context of Public Relations, this book examines how organizations can communicate more effectively and proposes ways to enhance the well-being of victims and non-victims by means of ethical post-crisis communication. The author integrates the study of memorials in other disciplines with a specific focus and application in crisis communication, discussing the importance of internal crisis communication for both organizations and employees. Presenting and critiquing existing post-crisis communication rhetoric, this volume proposes ways to enhance ethical communication with care to facilitate healing for stakeholders affected by a severe crisis.
This book will be of interest to students and researchers in Crisis Communication, Organizational Communication, Public Relations and Strategic Communication.
Zielgruppe
Academic, Postgraduate, and Undergraduate Advanced
Autoren/Hrsg.
Fachgebiete
Weitere Infos & Material
1 Crisis management and crisis communication 2 The role and impact of emotions in crisis communication 3 Internal crisis communication shouldn’t be overlooked 4 Understanding discourse of renewal and its
implication for practicing post-crisis communication 5 Memory and learning 6 Unpacking the complexity of memorials 7 The Texas A&M Bonfire Memorial 8 Germanwings Flight 4U9525 9 Special cases 10 Treating post-crisis communication as a priority rather than an afterthought
