Filipe / Cordeiro / Cardoso Enterprise Information Systems

9th International Conference, ICEIS 2007, Funchal, Madeira, June 12-16, 2007, Revised Selected Papers
2008
ISBN: 978-3-540-88710-2
Verlag: Springer Berlin Heidelberg
Format: PDF
Kopierschutz: 1 - PDF Watermark

E-Book, Englisch, Band 12, 388 Seiten

Reihe: Lecture Notes in Business Information Processing

This books contains the best papers of the 9th International Conference on Enterprise Information Systems, ICEIS 2007, held in Funchal, Madeira, Portugal, in June 2007. The 6 invited papers are presented together with 23 papers which were carefully reviewed and selected from 72 full papers accepted for presentation at the conference itself (out of 644 submissions). The topics covered are: databases and information systems integration, artificial intelligence and decision support systems, information systems analysis and specification, software agents and internet computing, and human-computer interaction.

Autoren/Hrsg.

Filipe, Joaquim

Cordeiro, José

Cordeiro, Jose

Cardoso, Jorge

Inhaltsverzeichnis

1;Title Page;2
2;Preface;5
3;Organization;7
4;Table of Contents;13
5;Invited Papers;13
5.1;Inter-enterprise System and Application Integration: A Reality Check;17
5.1.1;We Are Creating Our Own Problems, e.g., Current Standardization Efforts Are Only Increasing Complexity!;17
5.1.2;Find Out What Is Really Going on Before (re)Designing a System!;18
5.1.3;Do Not Specify More Than Strictly Needed!;18
5.1.4;Let’s Make Fuzziness Explicit!;18
5.1.5;The World Moved on;19
5.1.6;SaaS (Software as a Service);19
5.1.7;Web 2.0;20
5.1.8;The World Really Moved on;21
5.1.9;Meaning of ‘Integration’;21
5.1.10;New World Order for Interactions Across Enterprise Information Systems in the Flat World;21
5.1.11;It Is an Illusion to Believe We Will Ever Solve All Interoperability Problems!;23
5.1.12;Understand the Driving Forces Before Integrating Systems!;24
5.1.13;Think in Long-Living Infrastructures!;24
5.1.14;This Was Just the Beginning!;25
5.1.15;Devise Conceptual “Nodes” Instead of “Leaves” Solutions!;25
5.1.16;Current EAI, WFM, and ERP Systems Are “Leaves”!;25
5.1.17;Is There Any Bright Future for EAI Solutions?;26
5.1.18;EAI Solutions Will Eventually Adopt and Use Semantics;27
5.1.19;Enterprise Application and Human Integration;27
5.1.20;References;28
5.2;The 4 x 4 Semantic Model: Exploiting Data, Functional, Non-functional and Execution Semantics Across Business Process,Workflow, Partner Services and Middleware Services Tiers;30
5.2.1;Introduction;30
5.2.2;Motivating Scenario;31
5.2.3;The \emph{4 $\times$ 4} Model;32
5.2.3.1;A Four-Tiered Approach to Business ProcessModeling;32
5.2.3.2;Four Types of Semantics;33
5.2.3.3;The \emph{4 $\times$ 4} Model;34
5.2.4;Realizing the \emph{4 $\times$ 4} Model Using Semantic Templates;35
5.2.4.1;Capturing the Semantics at Different Tiers Using Semantic Templates;36
5.2.5;The \emph{4 $\times$ 4} Model in Action during Modeling, Enactment and Execution;37
5.2.6;Conclusions;39
5.2.7;References;40
5.3;Challenges in Business Process Analysis;41
5.3.1;Introduction: The Role of Models;41
5.3.2;Analysis at Design-Time;44
5.3.2.1;Different Types of Analysis;44
5.3.2.2;Verification Techniques Have Become Mature!;44
5.3.3;Analysis at Run-Time;45
5.3.3.1;Process Discovery;46
5.3.3.2;Conformance Checking;47
5.3.3.3;Extension;47
5.3.3.4;ProcessMining and Simulation;48
5.3.3.5;Recommendation;48
5.3.4;The World Is Not a Petri Net!;49
5.3.5;Quality of Models;50
5.3.6;Towards Comprehensive Tool Support;52
5.3.7;Conclusions;53
5.3.8;References;54
5.4;Information Logistics in Networked Organizations: Selected Concepts and Applications;57
5.4.1;Introduction;57
5.4.2;Information Supply Challenges in Networked Organizations;58
5.4.2.1;Examples for Information Flow Problems;58
5.4.2.2;Categorizing Information Flow Problems;60
5.4.3;Information Logistics;60
5.4.3.1;How to Capture Information Demand?;62
5.4.3.2;How to Identify the Right Content for a Demand?;63
5.4.4;Information Logistics Applications;64
5.4.5;Summary;66
5.4.6;References;66
5.5;Service-Oriented Architecture: One Size Fits Nobody;69
5.5.1;Introduction;69
5.5.2;SOA Use Cases;69
5.5.3;SOA Requirements;71
5.5.4;SOA Revisited: Horizontal and Vertical Abstractions;71
5.5.4.1;Naïve SOA;72
5.5.4.2;Advanced SOA;72
5.5.5;Horizontal and Vertical SOA Abstractions;73
5.5.5.1;Horizontal SOA Layering;73
5.5.5.2;Vertical SOA Interfaces;75
5.5.5.3;Summary;76
5.5.6;Conclusions;76
5.5.7;References;76
5.6;Introducing an IT Capability Maturity Framework;77
5.6.1;Why a New Framework?;77
5.6.2;Theoretical Background;78
5.6.3;Theory for Continuous Improvement of IT Enabled Value in a Firm;79
5.6.4;Introducing an IT Capability Maturity Framework (IT CMF);81
5.6.5;Describing the Capability Maturity Framework;83
5.6.6;Five Maturity Levels;83
5.6.7;Four Macro Processes;83
5.6.8;Research Results;88
5.6.9;Summary;91
5.6.10;References;91
6;Part I: Databases and Information Systems Integration;13
6.1;Incremental Transformation of Business Software;94
6.1.1;Introduction;94
6.1.2;Background;96
6.1.2.1;Component-Based Software Design;96
6.1.2.2;Business Software Transformation;97
6.1.3;Transformation Requirements;98
6.1.4;Transformation Process;99
6.1.4.1;SoftwareModes;99
6.1.4.2;Transformation Decisions;101
6.1.4.3;Resulting Software Systems;102
6.1.4.4;Transformation Toolset;104
6.1.4.5;Status of the Implementation;105
6.1.5;Conclusions;105
6.1.6;References;106
6.2;ERP Implementation Costs: A Preliminary Investigation;108
6.2.1;Introduction;108
6.2.2;Approach;109
6.2.3;Literature Survey;109
6.2.3.1;Cost Drivers for ERP Implementation;109
6.2.3.2;SCE: Development Costs of Made to Measure Software and Implementation Costs of Standard Software;111
6.2.4;Empirical Results;113
6.2.4.1;Results;115
6.2.5;Discussion and Conclusions;118
6.2.6;References;119
6.3;Enhancing Middleware Functionality by Virtualizing Adapters;121
6.3.1;Introduction;121
6.3.1.1;Example Scenario;122
6.3.1.2;Proposed Solution;122
6.3.2;Virtualization Tier;124
6.3.2.1;Processing VT Requests;125
6.3.2.2;Deployment Process;127
6.3.3;Evaluation;129
6.3.3.1;Applicability of the VT;129
6.3.3.2;Increased Flexibility;130
6.3.4;Related Work;131
6.3.5;Conclusions;132
6.3.6;References;133
6.4;On Handling One-to-Many Transformations in Relational Systems;134
6.4.1;Introduction;134
6.4.2;The Mapper Operator;136
6.4.2.1;Concrete Syntax;137
6.4.2.2;Specifying Filters;139
6.4.3;Optimization;139
6.4.3.1;Plan Selection;141
6.4.4;Experiments;141
6.4.4.1;Results;142
6.4.5;Related Work;144
6.4.6;Conclusions;145
6.4.7;References;146
7;Part II: Artificial Intelligence and Decision Support Systems;14
7.1;Named Entity Recognition in Biomedical Literature: A Comparison of Support Vector Machines and Conditional Random Fields;149
7.1.1;Introduction;149
7.1.2;Recognition System;150
7.1.2.1;Overview;150
7.1.2.2;Support Vector Machines;150
7.1.2.3;Conditional Random Fields;151
7.1.2.4;Data Representation;152
7.1.2.5;Feature Extraction;152
7.1.3;Results and Discussions;155
7.1.3.1;Experimental Purpose;155
7.1.3.2;Experimental Preparation;155
7.1.3.3;Experiments with Only Individual Features;155
7.1.3.4;Experiments by Adding Dynamic Features;156
7.1.3.5;Experiments by Adding Combinational Features;156
7.1.3.6;Further Analysis;157
7.1.4;Conclusions and Future Work;158
7.1.5;References;158
7.2;Key Elements Extraction in Online Collaborative Environments;160
7.2.1;Introduction;160
7.2.2;Keys Extraction by KEE;161
7.2.2.1;KEE Algorithm;161
7.2.2.2;Term Weight Assignment;162
7.2.3;Discussion Analysis by KEE;163
7.2.3.1;Discussion Dynamics Analysis;163
7.2.3.2;Social Network Analysis;165
7.2.4;Experiments;165
7.2.4.1;Key Terms Extraction;166
7.2.4.2;Discussion Dynamics Analysis;166
7.2.4.3;Social Network Extraction;169
7.2.5;Conclusions;170
7.2.6;Related Works;170
7.2.7;References;171
7.3;Automatic Knowledge Acquisition and Integration Technique: Application to Large Scale Taxonomy Extraction and Document Annotation;172
7.3.1;Introduction;172
7.3.2;Data-Driven Assignment of Fuzzy Relevance Measures in ANUIC;173
7.3.3;Application of Empirical Refinement to Taxonomy Acquisition;175
7.3.3.1;Clustering and Autonomous Annotation;175
7.3.3.2;Refinement by Integration;177
7.3.4;Selected Results of Taxonomy Acquisition;177
7.3.4.1;Extraction Phase and Its Initial Results;177
7.3.4.2;Improvement Obtained by Uncertain Conceptual Refinement;178
7.3.5;Automatic Document Annotation Method Proposal;180
7.3.6;Related Work;180
7.3.7;Conclusions and Future Work;181
7.3.8;References;182
7.3.9;Appendix;183
7.4;Solving Airline Operations Problems Using Specialized Agents in a Distributed Multi-Agent System;185
7.4.1;Introduction;185
7.4.2;Related Work;186
7.4.3;Airline Operations Recovery through an Multi-Agent System;188
7.4.3.1;General Description;188
7.4.3.2;Sub-organization Architecture;189
7.4.3.3;Example;191
7.4.4;Scenario and Experiments;192
7.4.4.1;Scenario;192
7.4.4.2;Results;193
7.4.5;Discussion and Conclusions;194
7.4.6;References;196
8;Part III: Information Systems Analysis and Specification;14
8.1;Case Handling Systems as Product BasedWorkflow Design Support;198
8.1.1;Introduction;198
8.1.2;Case Handling Systems;199
8.1.3;PBWD;201
8.1.3.1;Bill-of-Material (BOM);201
8.1.3.2;Product DataModel (PDM);202
8.1.3.3;The GAK Case;203
8.1.4;Assessment;204
8.1.5;Conclusions;207
8.1.6;References;208
8.2;Performing Business Process Redesign with Best Practices: An Evolutionary Approach;210
8.2.1;Introduction;210
8.2.2;Related Work;211
8.2.3;Evolutionary Approach;212
8.2.3.1;ProcessModel;213
8.2.3.2;ProcessMeasures;216
8.2.3.3;Condition Statements;217
8.2.3.4;Alternative Models;220
8.2.3.5;Evaluation of Alternatives;220
8.2.4;Conclusions and Outlook;221
8.2.5;References;221
8.3;Flexible Information Systems Development: Designing an Appropriate Methodology for Different Situations;223
8.3.1;Introduction;223
8.3.2;Research Question and Method;225
8.3.3;Tailoring Projects: Radar Diagrams;227
8.3.4;Testing the Design at Danske Bank;232
8.3.5;Conclusions;234
8.3.6;References;234
8.4;From User Context States to Context-Aware Applications;236
8.4.1;Introduction;236
8.4.2;Modeling Approach;238
8.4.3;The Health-Care Scenario;241
8.4.4;Business Modeling;242
8.4.4.1;Context Analysis Sub-phase;242
8.4.4.2;Structural Modeling Sub-phase;244
8.4.4.3;Behavioral Modeling and Service Identification Sub-phase;245
8.4.5;Application Modeling;246
8.4.5.1;Delimitation-Requirements Sub-phase;247
8.4.5.2;SOA Decisions Sub-phase;247
8.4.5.3;Application Design Sub-phase;248
8.4.6;Conclusions;248
8.4.7;References;250
8.5;A Balanced Approach to Developing the Enterprise Architecture Practice;251
8.5.1;Maturity in Enterprise Architecture;251
8.5.2;Architecture Maturity Matrix;253
8.5.2.1;Structure of the Architecture Maturity Matrix;253
8.5.2.2;Use of the Architecture Maturity Matrix;256
8.5.3;Case Studies;257
8.5.3.1;Case Study 1: A Manufacturing Company;257
8.5.3.2;Case Study 2: A Semi-governmental Organization;259
8.5.4;Discussion;261
8.5.4.1;Results and Matrix Adjustments;261
8.5.4.2;Lessons Learned;262
8.5.5;Conclusions and Further Research;263
8.5.6;References;263
8.6;A Business Process Modeling and Simulation Method Using DEMO;265
8.6.1;Introduction;265
8.6.2;Business Transactions;266
8.6.3;Application Guideline;269
8.6.4;Case Study: Pharmacy;271
8.6.4.1;Prescription Filling Process;271
8.6.4.2;Identification of Business Transactions;272
8.6.4.3;Simulating the Pharmacy Model;274
8.6.5;Conclusions;275
8.6.6;References;275
8.7;Shaping Mobile Applications for the Future;277
8.7.1;Introduction;277
8.7.2;Framework;278
8.7.2.1;Scenario Planning;279
8.7.2.2;Innovation Management;279
8.7.2.3;The Framework and Its Elements;280
8.7.3;Case: Current ICT Use;281
8.7.4;Case: New Opportunities;283
8.7.5;Discussion;284
8.7.6;Conclusions;285
8.7.7;References;286
8.8;Linking Requirements to EIS Specifications Using Correspondence Rules;287
8.8.1;Introduction;287
8.8.2;Requirements;288
8.8.2.1;Product Vision;288
8.8.2.2;Functional Perimeter;289
8.8.2.3;Requirements Modeling;290
8.8.3;Enterprise Viewpoint;291
8.8.3.1;System Concepts;292
8.8.3.2;Community Concepts;292
8.8.3.3;Policy Concepts;293
8.8.4;Linking Requirements to Enterprise Viewpoint;294
8.8.4.1;From Product Vision to Enterprise Viewpoint Concepts;294
8.8.4.2;From Functional Perimeter to Enterprise Viewpoint Concepts;294
8.8.4.3;From Requirements to Enterprise Viewpoint Concepts;294
8.8.4.4;Summary of Correspondences;294
8.8.5;Conclusions;295
8.8.6;References;296
8.9;A Property-Driven Approach to Formal Verification of Process Models;297
8.9.1;Introduction;297
8.9.2;Case Study: Process Model Validation;298
8.9.2.1;\textsc{SimplePDL};298
8.9.2.2;Properties;299
8.9.2.3;Dynamic Informations and Property-Driven Approach;301
8.9.3;An Approach to Validation through Petri Nets and LTL;302
8.9.3.1;Characterising Properties;302
8.9.3.2;Characterising States;302
8.9.3.3;Extending the Metamodel to Represent Dynamic Information;302
8.9.3.4;Expressing Temporal Properties: Temporal OCL;303
8.9.3.5;Denotational Semantics to Petri Net and LTL;305
8.9.3.6;Models Validation and Feedback;307
8.9.4;Related Works;308
8.9.4.1;Models Semantics;308
8.9.4.2;Models Verification;308
8.9.5;Conclusions and Future Works;309
8.9.6;References;310
9;Part IV: Software Agents and Internet Computing;15
9.1;Bid Formation in a Combinatorial Auction for Logistics Services;313
9.1.1;Introduction;313
9.1.2;Combinatorial Auctions in Logistics;314
9.1.3;Functional and System Description of Functional and System Description of \textit{ComEx};315
9.1.3.1;\textit{DynaRoute} Server;317
9.1.3.2;\textit{ComEx} Client;318
9.1.3.3;\textit{ComEx} Server;321
9.1.3.4;\textit{ComEx} Engine;322
9.1.4;The Impact of Clustering Process on Delivery Costs;322
9.1.5;Conclusions;324
9.1.6;References;324
9.2;A Fuzzy Logic Based Approach to Improve Cataloguing and Searching in e-Commerce Portals;326
9.2.1;Introduction;326
9.2.2;Portal Requirements;327
9.2.3;Cataloguing Items;329
9.2.3.1;Previous Concepts;330
9.2.3.2;Generation of the Catalogue;331
9.2.4;Search Process in the Catalogue;332
9.2.5;An Application Example;334
9.2.6;Conclusions;336
9.2.7;References;337
9.3;Summarizing Structured Documents through a Fractal Technique;338
9.3.1;Introduction;338
9.3.2;Structure in Summarization Techniques;339
9.3.2.1;Hierarchical Structure of a Text Document;339
9.3.2.2;Adaptation of Traditional Features;340
9.3.3;Fractal Summarization;342
9.3.3.1;Fractal View and First Approximation to Fractal Summarization;343
9.3.4;Enhanced Fractal Summarization;344
9.3.5;Fractal Dimension;344
9.3.6;Fractal Dimension of a Text Document;346
9.3.7;Fractal Summarization Algorithm;347
9.3.8;Experiments and Results;348
9.3.9;Conclusions;349
9.3.10;References;349
9.4;A Service Oriented Collaborative Distributed Learning Object Management System;351
9.4.1;Introduction;351
9.4.2;Related Work;353
9.4.3;CD-LOMAS Overview;354
9.4.4;The Proposed System;355
9.4.4.1;Supporting Cooperation and Collaboration;358
9.4.4.2;Handling Project and Object Permissions;359
9.4.4.3;Supporting Context Awareness;360
9.4.5;Integrating MOODLE and CD-LOMAS;361
9.4.6;Conclusions and Future Work;362
9.4.7;References;362
10;Part V: Human-Computer Interaction;15
10.1;A We–Centric Telecom Service for Police Officers to Support Communication;366
10.1.1;Introduction;366
10.1.2;We-Centric Services;367
10.1.3;Fieldwork with Police Officers;368
10.1.4;We-Centric Applications for Police Officers;369
10.1.4.1;Application Functionalities;369
10.1.4.2;Algorithm for Finding People;370
10.1.5;Small-Scale Test;371
10.1.6;Conclusions;372
10.1.7;References;374
10.2;Recognition of Human Voice Utterances from Facial Surface EMG without Using Audio Signals;375
10.2.1;Introduction;375
10.2.2;Theory;377
10.2.2.1;Face Movement and Muscles Related to Speech;377
10.2.2.2;Features of SEMG;378
10.2.2.3;Statistical Analysis Using Cross-Validation;378
10.2.3;Methodology;379
10.2.3.1;EMG Recording and Processing;379
10.2.3.2;Data Analysis;380
10.2.3.3;Classifying Normalized Features of Facial SEMG;381
10.2.3.4;Statistical Analysis of Classification Accuracy;382
10.2.4;Results and Observations;382
10.2.4.1;Variation in Classification Error for Native and Foreign Language;383
10.2.5;Discussion;384
10.2.5.1;Comparative Evaluation;384
10.2.5.2;Achievable Performance;385
10.2.6;Conclusions;385
10.2.7;References;386
11;Author Index;388