Townsley / Abbott / Watson | Making a difference? | Buch | 978-1-86134-573-8 | www.sack.de

Buch, Englisch, 96 Seiten, Format (B × H): 210 mm x 297 mm, Gewicht: 279 g

Townsley / Abbott / Watson

Making a difference?


1. Auflage 2004
ISBN: 978-1-86134-573-8
Verlag: Policy Press

Buch, Englisch, 96 Seiten, Format (B × H): 210 mm x 297 mm, Gewicht: 279 g

ISBN: 978-1-86134-573-8
Verlag: Policy Press


Many health, education and social service initiatives aim to implement better multi-agency working between agencies and professionals. But what difference does this sort of organisational change make to those families and children on the receiving end? Making a difference? explores the process and impact of multi-agency working on disabled children with complex health care needs and the families and professionals who support them.

Examining in detail the work of six multi-agency services, the report describes the process of multi-agency working, key success factors, and outcomes for professionals, as well as the impact on families in terms of their daily life, well-being, and contact with services and professionals. A concluding chapter summarises key issues and makes recommendations for policy and practice.

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Weitere Infos & Material


Introduction; Introduction to the research: why ask about multi-agency working in services to disabled children with complex health care needs?; The six services: different types of multi-agency working; The impact of multi-agency working on professionals and agencies; Exploring the impact of multi-agency working on families' daily lives and well-being; Exploring the impact of multi-agency working on families' contact with services and professionals; How do disabled children and young people with complex health care needs experience multi-agency working?; Conclusions and recommendations.


Ruth Townsley, David Abbott and Debby Watson are all based at the Norah Fry Research Centre, University of Bristol.



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