1. Auflage 1993,
312 Seiten, Gebunden, Format (B × H): 161 mm x 237 mm, Gewicht: 680 g
Verlag: Taylor & Francis Inc
Al-Assaf / Schmele The Textbook of Total Quality in HealthcareUntil now, no textbook on TQ has emerged that was written specifically for the healthcare industry. The Textbook of TQ in Healthcare is the first true text prepared by healthcare professionals for healthcare professionals. It provides a discussion of the tools, techniques and principles of TQ. Academic programs will find this text very useful for courses in TQ, quality management, general and strategic management and leadership.The Textbook is also an excellent reference for students and professionals in medicine, nursing, allied health services, pharmacy and healthcare administration. The Textbook of TQ in Healthcare starts with an introduction and history of TQ and its movement from the manufacturing sector to the healthcare industry. Quality is then discussed as a major cornerstone of the healthcare delivery system. Principles, methods for implementation and the tools for assessing TQ progress are described. The Textbook concludes with a section on comparative analysis of TQ with other management philosophies. Also presented are a case study of a major healthcare facility that has actually implemented TQ and an excellent collection of articles that further expand the understanding of TQ.
Weitere Infos & Material
PART I: HISTORY and OVERVIEW1. Introduction and Historical BackgroundThe Early Days of Quality AssuranceHistory of TQ in ManufacturingThe Influence of Government on Quality in HealthcareQuality Assurance DepartmentsTransitions2. The United States Healthcare System and Quality of CareThe First Two Hundred Fifty Years (1600-1850)The Next Hundred Years (1850-1950)1950 to the 1990sPART II: PRINCIPLES, TOOLS, and TECHNIQUES of TOTAL QUALITY3. Principles of Total Quality in Healthcare OrganizationsSelected Articles: Sounding Board: Continuous Improvement as an Ideal in Health Care The Case for Using Industrial Quality Management Science in Health Care Organizations Total Quality Management for Physicians: Translating the New Paradigm Organizationwide Quality Improvement in Health Care Articles Misconstrue Joint Commission's Position on Quality Improvement A New Look for Quality in Home Care4. The Implementation of Total QualityExecutive Level CommitmentTransformation of the CulturePlanning QualityOrganizing QualityEvaluating QualitySelected Article: How to Start a Direct Patient Care Team5. Data Management for Total QualityTransformation of Data to Information Data versus Information Data Reliability Data Validity Sensitivity and SpecificityData Collection, Display, and Analysis Tools for Identifying, Collecting, and Displaying Data Tools for Improving and Monitoring QualityPART III: TOTAL QUALITY ENVIRONMENT6. Cost and Healthcare QualitySelected Article: Accounting for the Cost of Quality7. The Law, Ethics, and Total QualityThe Role of Laws and the Legal SystemThe Role of EthicsThe Interplay between Laws and EthicsLegislative ImpetusJudicial Involvement in Determining QualityEthics and the Elevation of Quality8. Total Quality and Management PhilosophiesOrganizational CulturesThe Use of Power in OrganizationsTQ and Corporate Culture: Finding a FitTransforming Organizations to a TQ Philosophy and CultureManaging the Process through ChangePART IV: STRATEGIC DIRECTIONS9. Integration of Total Quality and Quality AssuranceQuality Assurance Activities in HealthcareTotal QualityTransition to Total Quality: Manufacturing and Health Service SectorsComparison of QA and TQIntegration of QA and TQ10. Outcome Management and TQBackground of Quality OutcomeWhat is Outcome and What is Outcome Management?Measurement of OutcomesQuestions about Outcome MeasurementsResearch on Outcome and Its ManagementOutcomes Management and Total Quality11. Research and Total QualityQuality Management TerminologyBackground and DefinitionsResearch-Based PracticeSocial Science ResearchGuidelines and DatabasesResearch on TQInstrumentation ResearchEpidemiological StudiesCost StudiesDemonstration ProjectsResearch UtilizationResearch AgendaPART V: CASE STUDY12. Total Quality within the VA Healthcare System: A Case StudyAnnotated BibliographyIndex