Effectively Managing and Leading Human Service Organizations

4. Auflage 2013
ISBN: 978-1-4129-7645-9
Verlag: Sage Publications, Inc

Buch, Englisch, 448 Seiten, Paperback, Format (B × H): 191 mm x 235 mm, Gewicht: 831 g

Reihe: SAGE Sourcebooks for the Human Services

Now in its Fourth Edition, Effectively Managing and Leading Human Service Organizations continues to provide invaluable creative ideas for achieving managerial success. Authors Ralph Brody and Murali Nair dissect and diagnose common workplace dilemmas, offering current and future managers the skills to implement positive changes in organizations large and small. Easy-to-read, this book connects a conceptual framework and essential managerial practices with hundreds of real-life examples and case studies of applied managerial skills in organizational settings.

Autoren/Hrsg.

Brody, Ralph

Nair, Murali

Nair, Murali D

Fachgebiete

• Sozialwissenschaften Soziologie | Soziale Arbeit Soziale Arbeit/Sozialpädagogik Soziale Arbeit/Sozialpädagogik, Theorie und Methoden
• Sozialwissenschaften Soziologie | Soziale Arbeit Soziale Arbeit/Sozialpädagogik Soziale Dienste, Soziale Organisationen

Inhaltsverzeichnis

PART I: Setting Organizational Directions
1. Leading the Organization
2. Strategic Planning
3. Designing and Developing Consumer-Oriented Programs
4. Implementing Action Plans and Problem Solving
PART II: Personnel Management
5. Managing Employees
6. Supervising Staff
7. Assessment and Evaluation
8. Time Management
PART III: Management Skills
9. Making Meetings Productive
10. Improving Communications and Handling Conflicts
11. Team Building and Coalition Building
12. Working with a Board of Trustees
PART IV: Enhancing Agency Survivability
13. Managing Agency Finances
14. Strategic Resource Development
15. Preparing Effective Proposals
16. Seeking Funding
PART V: Trends in Human Service Organizations
17. Evidence Based Management
18. Ethical Dilemmas
19. Humanizing the Organization
Appendix: Human Service Management Competencies
Web Sites for Human Service Managers
Bibliography
Index
About the Author

Über Autor(innen)

Brody, Ralph
Ralph Brody, Ph.D. passed away on February 8, 2006. Dr. Brody was previously on the faculty of Cleveland State University where he taught social policy and human service administration. He also taught graduate courses on human service delivery models at Case Western Reserve University. Previously, he served for fifteen years as the executive director of the Federation for Community Planning, an organization that provides research, planning and advocacy on health and human services. Dr. Brody authored books on case management, the state legislative process, fundraising events, community problem solving, service learning, and macro practice. Dr. Brody’s many years as a manager and teacher convinced him that the issues facing those in human service organizations were universal and applied to boards of directors as well as NGOs. He dedicated himself to developing tools to enhance the understanding and skills of those in leadership roles, from Cleveland to India, Spain, Ghana, Ethiopia, Egypt and Nigeria. His frequent workshops in Kenya led to the translation of his casebook into the Swahili language. His co-authored book with Dr. Nair: Grassroot Development – Establishing Successful Microenterprises has been published in English and Malayalam language. Dr. Brody’s work touched millions, and his contributions will continue to educate, inform and inspire future students and professionals in human services field.

Nair, Murali D
Murali D. Nair, Ph.D., Senior Fulbright Scholar is a Clinical Professor and Co-Chair of Community Organization/Planning/Administration Concentration (COPA) at the University of Southern California School of Social Work. Prior to that Murali was a professor at Cleveland State University for 20 years, which included serving as the co-director of the Center for Healing Across Cultures and director of the School of Social Work. From there, he received the Distinguished Faculty Award for Teaching, the Distinguished Faculty Award for Service, and the Multicultural Leadership Award. Columbia University, where Murali received his doctorate, recently inducted him into the institution’s School of Social Work hall of fame for his exemplary leadership in social work education and his exceptional professional achievements. Murali has co-authored four books with Ralph Brody, including Community Development; Grassroot Development: Establishing Successful Microenterprises, Service Learning (3rd edition); and Macro Practice: A Generalist Approach (9th edition).