Buch, Englisch, 560 Seiten, Format (B × H): 190 mm x 247 mm, Gewicht: 1049 g
ISBN: 978-0-470-02126-2
Verlag: Wiley John + Sons
Offers a practical and accessible introduction to management and provides a comprehensive guide to the management tools used in managing people and other resources. Part 1 includes a series of chapters on management applications and concepts, starting with basic issues such as 'What is a business?' and 'What is management?' continuing through management of quality, materials and new product development and concluding with examples of successful companies who provide good models of management. Part 2 starts with chapters on human resource management, and communication, and goes on to provide some tools and techniques, such as critical path networks, discounted cash flow, inventory control, concluding with a new chapter on the management of SMEs.
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Acknowledgements.
Introduction to the second edition.
Preface.
PART I: BUSINESS BASICS.
1. Business basics.
2. The business environment.
3. Management styles: From Taylorism to McKinsey’s 7Ss.
4. Management of quality.
5. Materials management.
6. Managing design and new product development.
7. Organizations.
8. Managing to succeed.
PART II: MANAGING ENGINEERING RESOURCES.
9. Human resource management – the individual.
10. Groups of people.
11. Communication.
12. Work study.
13. Costing and pricing.
14. Measuring financial performance.
15. Project investment decisions.
16. Maintenance management.
17. Project management.
18. Networks for projects.
19. Project management – managing construction procurement.
20. Inventory management.
21. Management of the supply system.
22. Marketing.
23. A case study in starting an SME.
Appendix 1: A guide to writing a business plan.
Appendix 2: Quality management tools.
Appendix 3: Case study: Developing a network.
Appendix 4: DCF tables.
Index.