Emotion in Organizations

2. Auflage 2000
ISBN: 978-0-7619-6625-8
Verlag: Sage Publications

Buch, Englisch, 304 Seiten, Format (B × H): 156 mm x 234 mm, Gewicht: 465 g

`This is an insightful book. offers an in-depth understanding of the dynamics at work within organizations, but also offers ways forward for new researchers. [A]n original contribution to the area of occupational psychology. The book is appropriate for people who want to study organizational behaviour and occupational psychology. It is thought-provoking and practical' - Profbooks.com Reviews This Second Edition contains key themes with all new contributors and is a completely separate work from the first. Emotion in Organization presents original work from leading scholars in the field, they engage with emotion as a qualitative phenomenon which shapes and is shaped by organizational life. Examining how emotion cannot be simply separated from thinking, judgment, decision-making and other so-called rational organizational processes, the book challenges us to build a passionate theory of organizations. The introduction reviews the expansion of organizational emotion studies and their appeal to several social-scientific disciplines. Divided into four parts, the book reveals through stories, interviews, confessions, ethnographies and observations the way feeling and emotion lie at the heart of organizational functioning.

Autoren/Hrsg.

Fineman, Stephen

Fachgebiete

• Wirtschaftswissenschaften Betriebswirtschaft Organisationstheorie, Organisationssoziologie, Organisationspsychologie
• Wirtschaftswissenschaften Betriebswirtschaft Management Unternehmensorganisation & Entwicklungsstrategien

Inhaltsverzeichnis

Emotional Arenas Revisited - Stephen Fineman
PART ONE: EMOTIONAL TEXTURES
Narratives of Compassion in Organizations - Peter J Frost et al
Feelings at Work - Lloyd E Sandelands and Connie J Boudens
Relational Experiences and Emotion at Work - Vincent R Waldron
Emotion Metaphors in Management - Kathleen J Krone and Jayne M Morgan
The Chinese Experience
PART TWO: APPROPRIATING AND ORGANIZING EMOTION
Commodifying the Emotionally Intelligent - Stephen Fineman
Bounded Emotionally in the Body Shop - Joanne Martin and Kathy Knopoff and Christine Beckman
Aesthetic Symbols as Emotional Clues - Varda Wasserman, Anat Rafaeli and Avi Kluger
PART THREE: WORKING WITH EMOTION
If Emotions Were Honoured - Debra E Meyerson
A Cultural Analysis
Emotional Labour and Authenticity - Blake E Ashforth and Marc A Tomiuk
Views from Service Agents
Ambivalent Feelings in Organizational Relationships - Michael G Pratt and Lorna Doucet
A Detective's Lot - Robert Jackall
Contours of Morality and Emotion in Police Work
How Children Manage Emotion at School - Gillian Bendelow and Berry Mayall
Emotions and Injustice in the Workplace - Karen P Harlos and Craig C Pinder
PART FIVE: EPILOGUE
Concluding Reflections - Stephen Fineman

Über Autor(innen)

Fineman, Stephen
Stephen Fineman is Professor of Organizational Behaviour, School of Management, University of Bath

CONTRIBUTORS' AFFILIATIONS OUTSIDE NORTH AMERICA:

Gillian Bendelow University of Warwick

Karen P Harlos University of Otago, Dunedin

Avraham N Kluger The Hebrew University of Jerusalem

Berry Mayall University of London

Anat Rafaeli Faculty of Industrial Engineering and Management, Technion, Haifa

Varda Wasserman The Hebrew University of Jerusalem