Mobile Documentation

Conception, Implementation, Best Practices
2. updated Auflage 2025
ISBN: 978-3-96393-133-8
Verlag: Tcworld

Buch, Englisch, 84 Seiten, PB, Format (B × H): 210 mm x 297 mm, Gewicht: 270 g

Reihe: Praxisleitfäden

The second, completely redesigned edition of the “Mobile Documentation” guide is aimed at technical writers and product managers who want to offer content as mobile documentation.

It introduces the different forms of the medium and explains how to determine the most suitable implementation for your specific application. The guide covers simple and quick-to-implement solutions as well as more complex and powerful concepts. The advantages and disadvantages of each approach are also presented.

In addition, the guide offers numerous tips and recommendations for successful mobile technical documentation – both in terms of content preparation and design of the user interface to the future-proofing of your own solution.

In short, the guide is an indispensable tool for practitioners, which considers current trends in the design and everyday use of mobile apps and provides you with expert support in the implementation of your projects.

Zielgruppe

Technische Redakteure, Technische Illustratoren, Softwaredesigner, Programmierer, Entwickler, Informationsentwickler, Informationsarchitekten, Softwareprogrammierer, Informatiker, Fachinformatiker, Usability Engineers, Knowledge Engineers, Produktmanager, Projektmanager, Redaktionsverantwortliche, Wissensmanager, Innovationsmanager, Übersetzer, Fachübersetzer, Layouter, Designer

Autoren/Hrsg.

Dierßen, Stefan

Friese, Oliver

Hellfritsch, Edgar

Helfritsch, Edgar

Schmolz, Christoph

Dierssen, Stefan

Inhaltsverzeichnis

Foreword

1. Basics

1.1 Definition: Mobile Documentation
1.2 Mobile Devices
1.3 Differentiation between Mobile and Classic Electronic Documentation
1.4 Main Aspects for the Creation of Mobile Documentation
2. User Perspective — Use Cases and UX Design
2.1 Identification of Relevant Use Cases (Application Scenarios)
2.2 Procedure for recording Use Cases and Framework Conditions
2.3 User Interface Implementation of the Use Case Requirements
3. Content Modularization and Information Concept
3.1 Development of a Concept for Content Modularization
3.2 Developing an Information Concept
3.3 Documentation
4. Possibilities of Technical Implementation
4.1 Content
4.2 Program Logic
4.3 Summary of the Technical Implementation Options
4.4 Decision Criteria for Implementation
5. Recommendations for Implementation
5.1 Overarching Aspects
5.2 Presentation of Content
5.3 Editorial Considerations
5.4 Outlook: Development of Mobile Devices
6. Glossary
7. Authors

Über Autor(innen)

Friese, Oliver
Dr. Oliver Friese studied mechatronics and technical editing and holds a doctorate in technology didactics. He has worked on various tekom publications and has been a member of the Multimedia Dokupreis jury since its inception. He is currently head of the Technical Documentation and Consumer
Information Products department at BSH Hausgeräte GmbH.

Dierssen, Stefan
Dr. Stefan Dierßen studied general mechanical engineering and completed his dissertation in virtual product development at ETH Zurich. He then worked as a partner and division manager at Intelliact AG. After returning to his home in northern Germany in 2008, he remained loyal to product data
management consulting and has his own company, DiNovum GmbH. Since 2021, he has worked as a business consultant for the software company Stibo Systems A/S from Denmark.

Schmolz, Christoph
Christoph Schmolz studied German and English literature at the Ludwig-Maximilians-Universität in Munich. He has been working as a technical writer and application engineer at cognitas GmbH (Etteplan from 2022) since 2001. In addition to classic documentation projects in the manufacturing
and service sector and technical illustration, his fields of activity also include the conceptual design and implementation of user interfaces and associated operating concepts for web applications, including an authoring system for spare parts catalogs and interactive troubleshooting guides. After
focusing on visual assistance systems (Augmented Reality / utility films), one of the priorities of his work since 2018 has been the development of Virtual Reality trainings.

Hellfritsch, Edgar
As Managing Director of doctima GmbH, Edgar Hellfritsch is responsible for editorial and publishing technologies relating to content management and XML. The topics of digitalization and intelligent, interactive information products based on HTML5 technologies play a significant role in his work. He
has been designing and developing mobile information products for many years as part of customer projects. As a member of the German chapter of the UPA (Usability Professionals Association), he focuses his solutions on added value and usability for the user. Other focus topics are interfaces and
content migration.